Cassidy A. Baker
University of North Texas
Social Work
(940) 565-2687
Email:

Education

PhD, University of North Texas, 2021.
Major: Sociology
Degree Specialization: Global and Comparative Sociology
Dissertation Title: Increasing Mother and Child Safety: Social Factors Influencing Help-Seeking Behaviors Amongst Child Welfare Involved Women Experiencing Family Violence
MSW, University of Oklahoma, 2003.
Major: Social Work
Degree Specialization: Direct Practice
BA, Baylor University, 2002.
Major: Social Work
Degree Specialization: Family Studies

Professional Positions

Academic - Post-Secondary
Clinical Assistant Professor, University of North Texas. (September 1, 2019 – Present).
Child Welfare Program Coordinator | Title IV-E, University of North Texas. (2013 – Present).
Government
Felony Family Violence Victim Specialist, Denton County Criminal District Attorney's Office. (2011 – 2013).
Child Protective Services Worker/Supervisor, Texas Department of Family and Protective Services. (2003 – 2011).

Licensures and Certifications

Academy of Certified Social Workers, National Association of Social Workers. (July 2018 – Present).

Licensed Clinical Social Worker - Board Approved Supervisor, Texas State Board of Social Worker Examiners. (July 5, 2012 – April 30, 2021).

Licensed Clinical Social Worker, Texas State Board of Social Worker Examiners. (April 2010 – July 2012).

Licensed Master Social Worker, Texas State Board of Social Worker Examiners. (September 2005 – April 2010).

Licensed Bachelor Social Worker, Texas State Board of Social Worker Examiners. (August 2002 – September 2005).

Professional Memberships

Texas Association of Social Work Deans & Directors. (February 9, 2023 – Present).

Council on Social Work Education. (August 2022 – Present).

Texoma Branch Steering Committee 2014- Present, National Association of Social Workers (NASW). (2001 – Present).

Development Activities Attended

Workshop,"Mentorship Lunch," Office of Faculty Success, United States of America. (October 4, 2023 – October 4, 2023).

Other,"Professional Faculty Networking Luncheon," Non-Tenure Track Faculty Mentoring Network, United States of America. (August 31, 2023 – August 31, 2023).

Conference Attendance,"Texas Women in Higher Education Annual Conference 2023," Texas Women in Higher Education (TWHE), Denton, Texas, United States of America. (March 27, 2023 – March 28, 2023).

Workshop,"Mentorship Lunch," Office of Faculty Success, United States of America. (October 11, 2022 – October 11, 2022).

Seminar,"Art of Participatory Leadership," Harvest Moon Consultants - UNT Office of the Provost, United States of America. (January 6, 2022 – January 6, 2022).

Seminar,"Leading Institutional Change in Support of DEI Goals: What’s Your Plan and Why?," UNT Office of Faculty Success, Denton, Texas, United States of America. (October 29, 2021 – October 29, 2021).

Workshop,"Mentors and Mentees Networking Luncheon," Office of Faculty Success, United States of America. (October 14, 2021 – October 14, 2021).

Other,"Non-Tenure Track Faculty Networking Luncheon," Non-Tenure Track Faculty Mentoring Network, United States of America. (October 12, 2021 – October 12, 2021).

Workshop,"Faculty Grantsmanship Workshop," Atkinson Training Group, Denton, Texas, United States of America. (November 30, 2020 – December 3, 2020).

Teaching

Teaching Experience

University of North Texas
SOWK 3610, Social Work Practice I, 2 courses.
SOWK 3800, Social Work Practice I, 4 courses.
SOWK 3996, Honors College Mentored Research Experience, 2 courses.
SOWK 4000, Ethics and Professionalism in Practice, 2 courses.
SOWK 4700, Child Welfare Practice and Services, 12 courses.
SOWK 4810, Social Work Practice III, 3 courses.
SOWK 4870, Social Work Integrative Seminar, 20 courses.
SOWK 4875, Social Work Field Practicum, 20 courses.
SOWK 5103, Human Behavior in the Social Environment I, 2 courses.
SOWK 5113, Human Behavior in the Social Environment II, 1 course.
SOWK 5203, Social Work Practice I Individuals and Systems, 1 course.
SOWK 5213, Social Work Practice II Organizations and Communities, 2 courses.
SOWK 5223, Social Work Practice III Groups, 2 courses.
SOWK 5233, Social Work Advanced Practice I, 5 courses.
SOWK 5253, Social Work Advanced Practice II Interventions, 5 courses.
SOWK 5313, Social Work Policy Practice, 1 course.
SOWK 5333, Social Work Advanced Policy Analysis, 1 course.
SOWK 5413, Social Work Program and Practice Evaluation, 4 courses.
SOWK 5503, Death, Dying and Bereavement, 3 courses.
SOWK 5803, Social Work Foundation Field Seminar and Field Practicum I, 1 course.
SOWK 5833, Social Work Advanced Field Seminar and Field Practicum I, 5 courses.
SOWK 5843, Social Work Advanced Field Seminar and Field Practicum II, 5 courses.
SOWK 5903, Seminar in Social Work, Current Issues, 1 course.

Non-Credit Instruction

Guest Lecture, UNT BSW Program, 27. (March 28, 2024 – March 28, 2024).

Guest Lecture, TWU-UNT Joint MSW SOWK 5843, 8. (February 5, 2024 – February 5, 2024).

Guest Lecture, UNT BSW Program, 37. (October 19, 2023 – October 19, 2023).

Certification, 6. (July 1, 2012 – May 31, 2023).

Guest Lecture, UNT BSW Program, 34. (March 23, 2023 – March 23, 2023).

Guest Lecture, UNT BSW Program, 35. (November 10, 2022 – November 10, 2022).

Guest Lecture, UNT-TWU Joint MSW Program, 18. (September 26, 2022 – September 26, 2022).

Guest Lecture, UNT BSW Program, 40. (November 9, 2021 – November 9, 2021).

Guest Lecture, TWU-UNT Joint MSW Program, 15. (October 26, 2021).

Guest Lecture, UNT-TWU Joint MSW Program, 18. (September 29, 2021 – September 29, 2021).

Guest Lecture, TWU-UNT Joint MSW SOWK 5843, 11. (February 23, 2021).

Guest Lecture. (March 2014 – May 2020).

Guest Lecture. (November 6, 2019 – November 6, 2019).

Guest Lecture. (October 29, 2019 – October 29, 2019).

Workshop. (October 16, 2019 – October 16, 2019).

Workshop. (January 7, 2019 – January 7, 2019).

Guest Lecture. (December 10, 2018 – December 10, 2018).

Guest Lecture. (October 2018 – October 2018).

Guest Lecture. (February 14, 2017 – February 14, 2017).

Guest Lecture. (October 28, 2016 – October 28, 2016).

Guest Lecture. (June 21, 2016 – June 21, 2016).

Guest Lecture. (February 11, 2016 – February 11, 2016).

Directed Student Learning

Supervised Teaching Activity,"Doctor of Social Work (DSW) Teaching Practicum," Other - Outside UNT. (December 1, 2022 – May 15, 2023).

Supervised Research,"Title IV-E Program Evaluation: Utilizing Social Work Education to Strengthen the Child Welfare Workforce," Social Work. (December 1, 2019 – October 2, 2020).

Other, Social Work. (August 2019 – December 2019).

Other, Social Work. (August 2019 – December 2019).

Other, Honors College. (January 2019 – May 2019).

Supervised Research,"Does Family Group Conferencing Participation in Bexar County Differ by Race?," Honors College. (January 2019 – May 2019).

Awards and Honors

Mean Green Faculty Spotlight Award, UNT Athletics. (October 19, 2019 – Present).

Thank a Teacher Letters, Office of the Provost. (December 2014 – May 2019).

Research

Presentations Given

Invited Talk

Baker, J. (Author & Presenter), Baker, C. (Author & Presenter), ETB - Brazilian Euphonium and Tuba Association, Roraima: Musicians Shaped Through Migration, Associação de Eufônios e Tubas do Brasil, Belém, Pará, Brazil, Brazil. (2022 – 2022).

Baker, C. (Author & Presenter), One Day Conference, Not Alone: Encouraging Help Seeking through ADVANCE Social Support, Denton County Friends of the Family, Denton, Texas, United States of America. (2022 – 2022).

Sharma, R. (Presenter), Baker, C. (Presenter), World Mental Health Day UNT Virtual Conference, Beyond Bubble Baths: Self-Care through Mindfulness for Real People, University of North Texas, Zoom, United States of America. (2020).

Baker, C. (Presenter), Mohr Boleware, A. (Presenter), Sandra Lopez Leadership Institute, Roles and Responsibilities of Nomination and Leadership Identification (NLIC) Representatives, National Association of Social Workers - Texas, Virtual (Austin, Texas), United States of America. (2020 – 2020).

Baker, C. (Presenter), Ethics Training for CASA, Ethical Decision Making in Child Welfare Practice, Denton County Court Appointed Special Advocates, Denton, Texas, United States of America. (2019 – 2019).

Keynote/Plenary Address

Baker, C. (Author & Presenter), Chamberlain (BSW IV-E Student), E. (Presenter), NASW-Texas State Conference 2020, Strengthening the Child Welfare Workforce through Title IV-E Social Work Education, National Association of Social Workers - Texas, Galveston, Texas (Virtual), United States of America. (2020).

Lecture

Sharma, R. (Author & Presenter), Baker, C. (Author & Presenter), UNT World Mental Health Day Conference, Mindfulness for Busy Professionals, University of North Texas, Denton, Texas/Virtual Zoom, United States of America. (2021 – 2021).

Sharma, R. (Author & Presenter), Baker, C. (Author & Presenter), UNT System Mental Health Awareness Month, Beyond Bubble Baths: Self-Care and Mindfulness through a Pandemic, UNT System, Zoom, United States of America. (2021 – 2021).

Oral Presentation

Baker, C. A. (Author & Presenter), 32nd Annual Global Awareness Society International Interdisciplinary Conference, Going Beyond Words: Illustrating Voices through Arts-Based Approaches, Global Awareness Society International (GASI), Seoul, South Korea, Korea, South. (2024 – 2024).

Frey, J. J. (Presenter), Baker, C. A. (Presenter), Evans, R. (Presenter), Sweeten, B. L. (Presenter), National Association of Social Workers Texas State Conference, Breaking down barriers for transgender & gender non-conforming (TGNC) social work students, National Association of Social Workers–Texas, Galveston, TX, United States of America. (2023).

Baker, J. (Author & Presenter), Baker, C. A. (Author & Presenter), International Tuba Euphonium Conference - 50th Annual Meeting, Roraima: Musician Networks Forged through Migration, International Tuba and Euphonium Association, Tempe, Arizona, United States of America. (2023 – 2023).

Sharma, R. (Presenter), Baker, C. (Presenter), UNT Equity and Diversity Conference, Beyond Bubble Baths: Self-Care and Mindfulness, University of North Texas Division of Institutional Equity and Diversity, Zoom, United States of America. (2021).

Panel Presentation

Anderson, T. (Panelist), Bland, D. (Moderator), Baker, C. (Panelist), Zettler, H. (Panelist), Heatly, S. (Panelist), Lira, R. (Panelist), Panel Discussion, “Solutions Journalism and Domestic Violence”, UNT NPPA Chapter and Hatch Visuals, Denton, Texas, United States of America. (2022 – 2022).

Paper

Baker, C. A. (Author & Presenter), 101st Annual Meeting - Southwestern Social Science Association, Collage as Method: Illustrating lived experiences of mothers experiencing violence, Southwestern Social Science Association, Fort Worth, Texas, United States of America. (2023 – 2023).

Baker, C. A. (Author & Presenter), Lehman, S. (Presenter), 2022 NASW Texas Hybrid Conference, Not Alone: Help- Seeking Amongst CPS Involved Women Experiencing Family Violence, National Association of Social Workers - Texas, Galveston, Texas, United States of America. (2022 – 2022).

Baker, C. (Author & Presenter), Baker, J. (Author & Presenter), Global Awareness Society International 30th Annual Conference, Roraima: Musicians Shaped Through Migration, Global Awareness Society International, Salamanca, Spain, Spain. (2022 – 2022).

Baker, C. (Author & Presenter), SSSA Centennial Annual Meeting 2021 (Session Chair), Increasing Mother and Child Safety: ADVANCE (Acknowledging Domestic Violence and Navigating Child Protection Effectively) Course Effects Amongst Child Welfare-Involved Women Experiencing Family Violence, Southwestern Social Science Association, New Orleans, LA - Virtual, United States of America. (2021).

Baker, C. (Author & Presenter), Baker, J. (Author & Presenter), 29th Annual Global Awareness Society International Conference - CANCELLED COVID-19, Sinfonía Migrante: Musician Networks Forged Through Migration, Global Awareness Society International, Las Vegas, Nevada, United States of America. (2020 – 2020).

Poster

Baker, C. A. (Author & Presenter), 2023 CSWE Annual Program Meeting, Child Welfare-Involved Mothers Experiencing Violence: Predicting Help-Seeking to Increase Safety, Council on Social Work Education, Atlanta, GA, United States of America. (2023 – 2023).

Professional Meeting Contribution

Baker, C. (Presenter), National Association of Social Workers/Texas Conference, Increasing Mother and Child Safety: Program Evaluation for CPS-Involved Battered Women, NASW Texas, Galveston, Texas, United States of America. (2017 – 2017).

Project

Baker, C. (Coordinator/Organizer), Bloom, D. (Coordinator/Organizer), Bancroft, L. (Author & Presenter), Second Annual Denton County Family Violence and Child Protection Leadership Summit - CANCELLED COVID-19, Intersection of Child Welfare and Family Violence, Denton County Friends of the Family/Title IV-E Child Welfare Program, UNT - Emerald Eagle Ballroom, United States of America. (2020 – 2020).

Baker, C. (Coordinator/Organizer), Bloom, D. (Coordinator/Organizer), Mandel, D. (Author & Presenter), First Annual Denton County Family Violence and Child Protection Leadership Summit, Intersection of Child Welfare and Family Violence, Denton County Friends of the Family/Title IV-E Child Welfare Program, Denton Public Safety Training Center, United States of America. (2019 – 2019).

Nyiransekuye, H. (Author & Presenter), Duvin, D. (Presenter), Ryan, J. (Presenter), Baker, C. (Coordinator/Organizer), UNT Refugee Summit, Seeking a Safe Haven: An Interdisciplinary Conversation, Council on Social Work Education/Future without Poverty/Title IV-E Child Welfare Training Program, University of North Texas, United States of America. (2017).

Baker, C. (Author & Presenter), Choosing Healthy Relationships: A Program Evaluation, Denton County Friends of the Family, Denton, Texas, United States of America. (2017 – 2017).

Baker, C. (Coordinator/Organizer), Graves, M. (Presenter), Bloom, D. (Presenter), Seeking Justice for Victims Through Strong Investigations, Improving Law Enforcement and CPS Investigations for Victims of Family Violence, Denton County District Attorney's Office/Title IV-E Child Welfare Training Program, Denton Public Safety Training Center, United States of America. (2017 – 2017).

Baker, C. (Coordinator/Organizer), Climer, R. (Coordinator/Organizer), New LENSES: Learning, Educating and Networking to Serve and Engage Survivors, Best Practice in the Intersection of Child Welfare and Family Violence, Denton County Friends of the Family/Title IV-E Child Welfare Program, Denton, Texas, United States of America. (2015 – 2015).

Webinar

Cihon, T. (Panelist), Alai-Rosales, S. (Panelist), Benavides, A. D. (Panelist), Baker, C. (Panelist), HPS Live! Webinar, 10 Strategies for Uncertain Times, College of Health and Public Service, Zoom, United States of America. (2020).

Artistic and Professional Performances and Exhibits

Art - Exhibition, Group. Baker, C., "Not Alone," , Denton, Texas, United States of America. (October 14, 2021 – October 14, 2021).

Media Contributions

Internet
"UNT Professor offers thoughts on spike in severe child abuse," UNT News. (May 1, 2020).
Newspaper
"For UNT student, new hotline means more hope for people with mental illness — and a more urgent response when crises erupt," Denton Record Chronicle. (September 9, 2022).
"Group Provides Rent for Denton Homeless," NT Daily. (November 19, 2014).

Contracts, Grants and Sponsored Research

Grant - Research
Baker, J. (Principal), Baker, C. (Co-Principal), Lopez, D. (Supporting), "Sinfonía Migrante: Musician Networks Forged Through Migration," Sponsored by Texas A&M Commerce - College of Humanities, Social Sciences and Arts - Global Human Rights Fellowship, Regional, $10000 Funded. (December 1, 2020 – May 31, 2023).
Grant - Teaching
Baker, C., "Title IV-E Child Welfare Training Grant," Sponsored by Texas Department of Family and Protective Services, Federal, $411201.11 Funded. (July 1, 2023 – June 30, 2024).
Baker, C., "Title IV-E Child Welfare Training Grant," Sponsored by Texas Department of Family and Protective Services, Federal, $383795 Funded. (July 1, 2022 – June 30, 2023).
Baker, C., "Title IV-E Child Welfare Training Grant," Sponsored by Texas Department of Family and Protective Services, Federal, $384026 Funded. (July 1, 2021 – June 30, 2022).
Baker, C. (Principal), "Title IV-E Child Welfare Training Grant," Sponsored by Texas Department of Family and Protective Services, Federal, $379188.49 Funded. (July 1, 2020 – June 30, 2021).
Baker, C. (Principal), "Title IV-E Child Welfare Training Grant," Sponsored by Texas Department of Family and Protective Services, Federal, $458972.97 Funded. (January 8, 2020 – June 30, 2020).

Service

University Service

Faculty Mentor, Department Chair Mentor. (October 4, 2023 – Present).

Member, Hiring Committee - 2 Assistant Professors - Department Chair Member. (August 27, 2023 – Present).

Member, HPS Graduate Student Success Team. (August 23, 2023 – Present).

Member, HPS Advancement Board. (October 21, 2022 – Present).

Committee Chair, MSW Accreditation Committee. (September 1, 2022 – Present).

Co-Director, Joint MSW Administrative Team. (May 1, 2021 – Present).

Committee Member, Curriculum Committee (College of Health and Public Service). (August 27, 2020 – Present).

Program Coordinator, Undergraduate Academic Certificate in Trauma-Informed Care. (January 2020 – Present).

Committee Member, Graduate Assistant Hiring Committee. (August 26, 2019 – Present).

Other, Website Liaison. (August 2019 – Present).

Committee Member, BSW Program Admissions Committee. (January 2014 – Present).

Committee Member, Texas Higher Education Coordinating Board - Texas Transfer Advisory Social Work Subcommittee. (February 1, 2022 – August 31, 2025).

Member, Hiring Committee - Clinical Assistant Professor - Department Chair Member. (August 27, 2023 – January 22, 2024).

Committee Member, Hiring Committee - Senior Director, Divisional Budget & Operations. (May 17, 2023 – June 30, 2023).

Member, Hiring Committee - IV-E Lecturer - Department Chair Member. (March 3, 2023 – May 12, 2023).

Member, Hiring Committee - 2 Clinical Faculty - Department Chair Member. (September 27, 2022 – January 2, 2023).

Faculty Mentor, BSW Student Advisory Board. (July 1, 2020 – August 31, 2022).

Member, GreenDot Bystander Intervention Trained Facilitator. (January 2017 – August 2022).

Committee Member, Health and Public Service (HPS) Graduate Advising Council. (July 22, 2021 – May 2022).

Member, Hiring Committee - IV-E Lecturer - Department Chair Member. (February 1, 2022 – May 18, 2022).

Committee Member, PAC Committee - Non-tenure track. (February 18, 2020 – May 1, 2022).

Committee Member, Hiring Committee Sr. Academic Counselor for HPS Advising. (February 17, 2022 – March 31, 2022).

Special Institutional Assignment, External Academic Program Review - Geography. (February 3, 2022 – February 8, 2022).

Member, Week of Welcome Spring 2022 Volunteer. (January 18, 2022 – January 19, 2022).

Member, Make a Difference Day Volunteer. (November 6, 2021 – November 6, 2021).

Member, Week of Welcome Fall 2021 Volunteer. (August 24, 2021 – August 24, 2021).

Committee Chair, Hiring Committee. (April 2021 – June 1, 2021).

Member, Chilton Hall Safety Coordinator. (January 2014 – June 1, 2021).

Committee Member, Hiring Committee - Assistant Professor. (November 19, 2020 – May 1, 2021).

Committee Member, Advising Council Committee (College of Health and Public Service). (August 15, 2020 – May 1, 2021).

Committee Chair, Hiring Committee - Title IV-E Assistant Coordinators. (December 9, 2020 – February 1, 2021).

Committee Member, Ad Hoc Grade Appeal Committee. (January 7, 2021 – January 8, 2021).

Committee Chair, Hiring Committee - Title IV-E Coordinator. (September 30, 2020 – December 14, 2020).

Program Organizer, Coordinator for Denton County CPS Halloween Visitation Party. (August 2015 – October 2020).

Special Institutional Assignment, Interim BSW Program Director. (January 2020 – September 1, 2020).

Committee Member, HPS Community Roundtable - COVID-19 Community Support Initiative. (March 18, 2020 – July 8, 2020).

Committee Member, HPS Scholarship Review Committee. (May 5, 2020 – June 9, 2020).

Faculty Advisor, Advocating for Families and Children Together (AFCT) Student Organization. (November 2018 – May 2020).

Other, Office of Faculty Success - "Ask a Professor" for Spring Soar. (January 15, 2020 – January 15, 2020).

Committee Member, College of Health and Public Service Implementation Design Action Plan (IDAP) Strategic Plan Committee. (September 9, 2019 – December 15, 2019).

Committee Member, College of Health and Public Service Strategic Plan Coordinating Committee (SPCC). (February 1, 2019 – August 31, 2019).

Committee Member, Hiring Committee - Administrative Coordinator. (May 1, 2019 – July 15, 2019).

Committee Member, Committee for the Prevention and Education on Sexual Assault and Intimate Partner Violence. (June 25, 2014 – May 2019).

Faculty Mentor, Coordinator UNT Child Abuse Awareness Campaign and Fundraiser. (January 2014 – April 2019).

Program Organizer, Social Work Month Department Celebration. (March 28, 2019 – March 28, 2019).

Faculty Advisor, Social Work Student Association. (August 2015 – December 2018).

Co-Chair, Advocacy and Education Subcommittee - Committee for the Prevention and Education on Sexual Assault and Intimate Partner Violence. (January 29, 2015 – December 31, 2018).

Committee Member, Hiring Committee - Assistant Professor. (November 22, 2016 – April 30, 2017).

Committee Member, Hiring Committee - Associate Professor. (November 22, 2016 – April 30, 2017).

Guest Speaker, PACS First Flight Panel. (August 25, 2016 – August 25, 2016).

Committee Member, Hiring Committee - Visiting Lecturer. (March 2016 – May 2016).

Committee Member, Hiring Committee - UNT Survivor Advocate (New Position). (January 20, 2015 – April 30, 2015).

Professional Service

Committee Member, National Association of Social Workers - Texoma Branch, Denton, Texas. (January 2014 – Present).

Board of Directors, National Association of Social Workers - Texas. (July 1, 2020 – July 1, 2022).

Officer, Other Officer, National Association of Social Workers - Texoma Branch, Denton, Texas. (July 1, 2018 – June 30, 2020).

Public Service

Other, DFPS Teen Conference, Denton, Texas. (June 15, 2021 – June 15, 2021).

Committee Member, Child Protective Investigations Regional Child Death Review Committee (RCDRC) for Region 3 West. (October 15, 2020 – March 1, 2021).

Committee Member, Denton County Adoption Day Steering Committee. (November 2013 – November 2020).

Committee Member, Denton County CPS Citizens Review Team. (September 2013 – August 25, 2020).

Committee Member, Our Community, Our Kids Curriculum Training Committee, Fort Worth, Texas. (November 2018 – October 16, 2019).

Guest Speaker, Advocating for Families and Children Together (AFCT). (October 9, 2019 – October 9, 2019).

Committee Member, Take A Stand for Children. (February 1, 2017 – April 30, 2017).

Consulting

Non-Governmental Organization (NGO), United Way - Denton County Homeless Coalition, United States of America. (September 13, 2018 – December 17, 2018).

Non-Governmental Organization (NGO), Denton County Friends of the Family, Denton, TX, United States of America. (January 2016 – August 2017).

Awards and Honors

Institution Faculty / Staff of the Month, University of North Texas. (January 2019 – Present).

Liberty Bell Award, Dallas Association of Young Lawyers. (April 29, 2016 – Present).

Heart of Hope Award (Practice III Class Award), Giving Hope, Inc. of Denton County. (April 2015 – Present).

Social Worker of the Year, NASW - Texoma Branch. (March 2013 – Present).

CPS Worker of the Year, CASA of Denton County. (March 2009 – 2009).

CPS Worker of the Year, CASA of Denton County. (March 2004 – 2004).