Dr. Chich Hao Ku
University of North Texas
Information Technology and Decision Sciences
Email:

Education

MS, Claremont Graduate University, 2012.
Major: Information Systems and Technology
PhD, Claremont Graduate University, 2012.
Major: Information Systems and Technology

Professional Positions

Academic - Post-Secondary
Assistant Professor, University of North Texas. (September 1, 2023 – Present).
Assistant Professor, Cleveland State University. (August 15, 2019 – May 31, 2023).
Assistant/Associate Professor, Lawrence Technological University. (August 15, 2014 – May 31, 2019).
Assistant Professor, Middle Georgia State University. (August 15, 2012 – May 31, 2014).

Professional Memberships

Association for Computing Machinery. (2008 – Present).

Association for Information Systems. (2008 – Present).

Development Activities Attended

Other,"ITDS Business Analytics Day," ITDS, Denton, United States of America. (February 23, 2024 – Present).

Seminar,"Dr. Oliva's Seminar," ITDS, Denton, United States of America. (February 23, 2024 – Present).

Other,"Factset database demo," UNT Department of Finance, United States of America. (February 20, 2024 – Present).

Other,"Faculty Success Teaching Events," UNT, Denton, Texas, United States of America. (February 2024 – Present).

Other,"ITDS Doctoral Students Research Presentation," UNT ITDS, United States of America. (February 16, 2020 – Present).

Seminar,"ITDS Seminar Presentation," ITDS, United States of America. (April 19, 2024 – April 19, 2024).

Seminar,"ITDS Research Seminar," ITDS, United States of America. (March 22, 2024 – March 22, 2024).

Other,"CARMA’s Webcast Lecture 2023-2024 - Machine Learning in the Organizational Sciences: From There to Here and What’s Next," Consortium for Advancement of Research Methods and Analysis (CARMA), Online and BLB 389, United States of America. (February 16, 2024 – February 16, 2024).

Other,"ITDS Research Forum," ITDS, Denton, United States of America. (February 2, 2024 – February 2, 2024).

Other,"Between Bytes and Bonds: A Bond Market Perspective on the Social Impact of Cryptocurrencies," UNT ITDS, Denton, Texas, United States of America. (November 10, 2023 – November 10, 2023).

Tutorial,"Research BREAKS Series - Seeding Success: Overview of the Research Seed Grant Program," UNT Research, Denton, Texas, United States of America. (October 25, 2023 – October 25, 2023).

Other,"Driving Business Transformation through AI in Insurance," Dallas AI: Event Host by Amer Charania, Richardson, Texas, United States of America. (October 3, 2023 – October 3, 2023).

Other,"Generative AI," Class Speaker invited by Dr. Anna Sidorova, Denton, Texas, United States of America. (September 27, 2023 – September 27, 2023).

Tutorial,"MISQ Knowledge-Sharing on Qualitative Research (R1)," MISQ, Online, United States of America. (September 8, 2023 – September 8, 2023).

Tutorial,"New Investigator Academy," UNT Reesarch, Denton, Texas, United States of America. (September 7, 2023 – September 7, 2023).

Teaching

Teaching Experience

University of North Texas
DSCI 5360, Data Visualization, 4 courses.

Directed Student Learning

Dissertation Committee Member, Other - Outside UNT. (2021 – Present).

Master's Thesis Committee Member,"XFlag: Explainable Fake News Detection Model on Social Media," Other - Outside UNT. (2022 – 2022).

Undergraduate Honors Thesis,"Leveraging Natural Language Processing in Keyword Research and Audience Segmentation," Other - Outside UNT. (2021 – 2021).

Research

Published Intellectual Contributions

Book Chapter
Ku, C., Iriberri, A., Jena, G. (2016). Visual analytics for crime analysis and decision support. Data Mining Trends and Applications in Criminal Science and Investigations. 53--81. IGI Global.
Conference Proceeding
Chen, C., Chang, Y., Ku, C. (2022). Deep Neural Network-based Question Answering System for Customer Relationship Management. PACIS 2022 Proceedings. 62, .
Firoozi, M., Ku, C. (2019). Accountability on social media: CEO narratives and stakeholders' responses at the time of a crisis. https://www.uoguelph.ca/lang/news/2019/12/accounting-symposium-brings-together-faculty-across-world
Ku, C., Chang, Y., Wang, Y., Chen, C., Hsiao, S. (2019). Artificial intelligence and visual analytics: a deep-learning approach to analyze hotel reviews & responses. 52nd Annual Hawaii International Conference on System Sciences (HICSS).
Hsiao, S., Kao, T., Su, H., Ku, C. (2019). Effect of Social Influencer on Crowdfunding Project Efficiency. http://doti.is-research.com/
Ku, C., Chang, Y. (2016). Natural Language Processing: From Text Mining to Social Media Analysis.
Ku, C., Kwak, M., Yurov, K. M., Yurova, Y. V. (2014). A Study of the Influence of Gaming Behavior on Academic Performance of IT College Students.. AMCIS.
Ku, C., Leroy, G. (2013). Automated crime report analysis and classification for e-government and decision support. Proceedings of the 14th Annual International Conference on Digital Government Research. 18--27.
Ku, C., Nguyen, J. H., Leroy, G. (2012). TASC-Crime report visualization for investigative analysis: A case study. 2012 IEEE 13th International Conference on Information Reuse \& Integration (IRI). 466--473.
Ku, C., Iriberri, A., Leroy, G. (2008). Crime information extraction from police and witness narrative reports. 2008 IEEE Conference on Technologies for Homeland Security. 193--198.
Iriberri, A., Ku, C., Leroy, G. (2008). Enabling synergy between psychology and natural language processing for e-Government: crime reporting and investigative interview system.. DG. O. 399--400.
Ku, C., Iriberri, A., Leroy, G. (2008). Natural language processing and e-government: crime information extraction from heterogeneous data sources. Proceedings of the 2008 international conference on Digital government research. 162--170.
Journal Article
Firoozi, M., Ku, C. (2023). Corporate accountability during crisis in the digitized era. Accounting, Auditing & Accountability Journal. 36(3), 933--964.
Kao, T., Hsiao, S., Su, H., Ku, C. (2022). Deriving Execution Effectiveness of Crowdfunding Projects from the Fundraiser Network. Journal of Management Information Systems. 39(1), 276--301.
Chang, Y., Ku, C., Le Nguyen, D. (2022). Predicting aspect-based sentiment using deep learning and information visualization: The impact of COVID-19 on the airline industry. Information & Management. 59(2), 103587.
Zhu, J., Chang, Y., Ku, C., Li, S., Chen, C. (2021). Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning. Journal of Business Research. 129, 860--877.
Chang, Y., Ku, C., Chen, C. (2020). Using deep learning and visual analytics to explore hotel reviews and responses. Tourism Management.
Chang, Y., Ku, C., Chen, C. (2019). Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor. International Journal of Information Management. 48, 263--279.
Ku, C., Firoozi, M. (2019). The use of crowdsourcing and social media in accounting research. Journal of Information Systems. 33(1), 85--111.
Ku, C., Leroy, G. (2014). A decision support system: Automated crime report analysis and classification for e-government. Government Information Quarterly. 31(4), 534--544.
Yurov, K. M., Yurova, Y. V., Kwak, M., Ku, C. (2014). The effect of psychological and environmental factors on academic performance of video gamers. Issues in Information Systems.
Ku, C., Leroy, G. (2011). A crime reports analysis system to identify related crimes. Journal of the American Society for Information Science and Technology. 62(8), 1533--1547.

Presentations Given

Invited Talk

Ku, C. (Author & Presenter), Department of Management of Information Systems, 2023 Research Work Presentation, National Chengchi University, Taiwan, Taiwan. (2023 – 2023).

Ku, C. (Presenter), Department of Biomedical Engineering, Wearable Sensor Data Visualization, Lawrence Technological University, United States of America. (2017 – 2017).

Ku, C. (Author & Presenter), Department of Information Management, Big Data and Crime Analysis, Chung Yuan Christian University, Taiwan, Taiwan. (2016 – 2016).

Lecture

Ku, C. (Author), Department of Management of Information Systems, Introduction to Artificial Intelligence, National Chengchi University, Taiwan, Taiwan. (2020 – ).

Contracts, Grants and Sponsored Research

Fellowship
Ku, C. (Other), "Doctoral Student Fellowship," Sponsored by Claremont Graduate University, Other, $50000 Funded. (2007 – 2012).
Grant - Research
Ku, C. (Principal), "Faculty Scholarship Initiative (FSI) Grant," Sponsored by Cleveland State University, Other, $5000 Funded. (May 2022 – May 2023).
Ku, C., "Seed Grant," Sponsored by Lawrence Technological University, Other, $5000 Funded. (May 2016 – May 2017).

Awards and Honors

Faculty Merit Recognition Award, Cleveland State University. (2022 – 2023).

ING Antai Master Degree Thesis Award, ING Group. (2008 – 2008).

Travel Award, Claremont Graduate University. (2008 – 2008).

Service

Professional Service

Reviewer, Journal Article, Information Systems Frontiers. (January 2024 – Present).

Editorial Review Board Member, Frontier in Artificial Intelligence – AI for Human Learning and Behavior Change. (October 15, 2022 – Present).

Editor, Associate Editor, Journal of Computer Information Systems. (September 2022 – Present).

Committee Member, Computational Linguistics and Speech Processing (ROCLING), Taipei. (2021 – Present).

Reviewer, Journal Article, Journal of Computer Information Systems. (January 2024 – February 2024).

Reviewer, Journal Article, Accounting, Auditing & Accountability Journal, Accounting, Auditing & Accountability Journal. (December 2023 – February 2024).

Reviewer, Journal Article, Information & Management. (December 2023 – January 2024).

Reviewer, Journal Article, Information Processing and Management. (October 2023 – December 2023).

Reviewer, Journal Article, Information Processing and Management. (July 2023 – September 2023).

Reviewer, Journal Article, Journal of Medical Internet Research. (July 2023 – September 2023).

Reviewer, Journal Article, International Journal of Nursing Studies. (January 16, 2023 – August 5, 2023).

Editor, Guest Editor, Artificial Intelligence Technologies in Medical and Healthcare Service, by Service Oriented Computing and Applications. (September 2022 – June 2023).

Reviewer, Journal Article, International Journal of Electronic Commerce. (February 15, 2023 – May 20, 2023).

Reviewer, Journal Article, International Journal of Engineering Research & Technology. (February 16, 2023 – March 16, 2023).

Reviewer, Journal Article, Journal of Management Information Systems. (July 10, 2022 – February 10, 2023).

Reviewer, Journal Article, The DATA BASE for Advances in Information Systems. (November 2022 – January 2023).

Reviewer, Journal Article, Data & Knowledge Engineering. (October 10, 2022 – January 10, 2023).

Reviewer, Journal Article, Journal of the Association for Information Systems. (August 2022 – November 2022).

Reviewer, Journal Article, Intelligent Systems in Accounting, Finance and Management. (April 2022 – July 2022).

Reviewer, Journal Article, Journal of Computer Information Systems. (March 2022 – May 2022).

Reviewer, Journal Article, The Database. (March 2022 – May 2022).

Reviewer, Journal Article, Journal of Business Research. (February 2022 – May 2022).

Reviewer, Journal Article, Journal of Medical Internet Research. (November 2021 – January 2022).

Reviewer, Journal Article, Journal of Management Information Systems. (October 2021 – January 2022).

Committee Member, 2021 Midwest Academy of Management Annual Meeting, Davenport, Iowa. (2021 – 2021).

Reviewer, Journal Article, Journal of Computer Information Systems. (July 2021 – August 2021).

Reviewer, Journal Article, Journal of Computer Information Systems. (March 2021 – May 2021).

Editor, Associate Editor, 2019 International Conference on Design Science Research in Information Systems and Technology, Boston. (2019 – 2019).

Committee Member, 2017 International Joint Conference on Natural Language Processing, Taipei. (2017 – 2017).

Awards and Honors

Presidential Bonus Award, Lawrence Technological University. (2016 – 2016).

Scholarship, ISSA International Conference. (2013 – 2013).