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Dr. Chih-Hao (Justin) Ku

Assistant Professor

University of North Texas

Department of Information Technology and Decision Sciences

Email: chih-hao.ku@unt.edu

Education

  • MS, Claremont Graduate University, 2012
    Major: Information Systems and Technology
  • PhD, Claremont Graduate University, 2012
    Major: Information Systems and Technology

Professional Positions

    Academic - Post-Secondary

  • Assistant Professor, University of North Texas. University of North Texas. (2023 - Present).
  • Assistant Professor, Cleveland State University. Cleveland State University. (2019 - 2023).
  • Assistant/Associate Professor, Lawrence Technological University. Lawrence Technological University. (2014 - 2019).
  • Assistant Professor, Middle Georgia State University. Middle Georgia State University. (2012 - 2014).

Professional Memberships

  • Association for Computing Machinery. (2008 - Present).
  • Association for Information Systems. (2008 - Present).

Development Activities

  • Other (ITDS Events), ITDS Business Analytics Day, ITDS. Denton,United States of America. (February 23, 2024).
  • Seminar (Presentation), Dr. Oliva's Seminar, ITDS. Denton,United States of America. (February 23, 2024).
  • Other (Demo), Factset database demo, UNT Department of Finance. United States of America. (February 20, 2024).
  • Other (Faculty Success Teaching Events), Faculty Success Teaching Events, UNT. Denton,Texas,United States of America. (February 2024).
  • Other (Presentation), ITDS Doctoral Students Research Presentation, UNT ITDS. United States of America. (February 16, 2020).
  • Seminar, ITDS Seminar Presentation, ITDS. United States of America. (April 19, 2024 - April 19, 2024).
  • Seminar, ITDS Research Seminar, ITDS. United States of America. (March 22, 2024 - March 22, 2024).
  • Other (Webcast), CARMA’s Webcast Lecture 2023-2024 - Machine Learning in the Organizational Sciences: From There to Here and What’s Next, Consortium for Advancement of Research Methods and Analysis (CARMA). Online and BLB 389,United States of America. (February 16, 2024 - February 16, 2024).
  • Other (Research Forum), ITDS Research Forum, ITDS. Denton,United States of America. (February 2, 2024 - February 2, 2024).
  • Other (Invited Speaker), Between Bytes and Bonds: A Bond Market Perspective on the Social Impact of Cryptocurrencies, UNT ITDS. Denton,Texas,United States of America. (November 10, 2023 - November 10, 2023).
  • Tutorial, Research BREAKS Series - Seeding Success: Overview of the Research Seed Grant Program, UNT Research. Denton,Texas,United States of America. (October 25, 2023 - October 25, 2023).
  • Other (Meetup Event), Driving Business Transformation through AI in Insurance, Dallas AI: Event Host by Amer Charania. Richardson,Texas,United States of America. (October 3, 2023 - October 3, 2023).
  • Other (Class Speaker), Generative AI, Class Speaker invited by Dr. Anna Sidorova. Denton,Texas,United States of America. (September 27, 2023 - September 27, 2023).
  • Tutorial, MISQ Knowledge-Sharing on Qualitative Research (R1), MISQ. Online,United States of America. (September 8, 2023 - September 8, 2023).
  • Tutorial, New Investigator Academy, UNT Reesarch. Denton,Texas,United States of America. (September 7, 2023 - September 7, 2023).

Teaching

Teaching Experience

    University of North Texas

  • DSCI 5360 - Data Visualization, 8 courses.

Directed Student Learning

  • Dissertation Committee Member, Other - Outside UNT. (2021).
  • Master's Thesis Committee Member, "XFlag: Explainable Fake News Detection Model on Social Media," Other - Outside UNT. (2022 - 2022).
  • Undergraduate Honors Thesis, "Leveraging Natural Language Processing in Keyword Research and Audience Segmentation," Other - Outside UNT. (2021 - 2021).

Awards and Honors

  • Faculty Merit Recognition Award, Cleveland State University. (2022).
  • Presidential Bonus Award, Lawrence Technological University. (2016).
  • Scholarship, ISSA International Conference. (2013).
  • ING Antai Master Degree Thesis Award, ING Group. (2008).
  • Travel Award, Claremont Graduate University. (2008).

Research

Published Intellectual Contributions

    Book Chapter

  • Ku, C., Iriberri, A., Jena, G. (2016). Visual analytics for crime analysis and decision support. Data Mining Trends and Applications in Criminal Science and Investigations. 53--81. IGI Global.

    • Conference Proceeding

  • Chen, C., Chang, Y., Ku, C. (2022). Deep Neural Network-based Question Answering System for Customer Relationship Management. PACIS 2022 Proceedings. 62
  • Firoozi, M., Ku, C. (2019). Accountability on social media: CEO narratives and stakeholders' responses at the time of a crisis. https://www.uoguelph.ca/lang/news/2019/12/accounting-symposium-brings-together-faculty-across-world
  • Ku, C., Chang, Y., Wang, Y., Chen, C., Hsiao, S. (2019). Artificial intelligence and visual analytics: a deep-learning approach to analyze hotel reviews & responses. 52nd Annual Hawaii International Conference on System Sciences (HICSS).
  • Hsiao, S., Kao, T., Su, H., Ku, C. (2019). Effect of Social Influencer on Crowdfunding Project Efficiency. http://doti.is-research.com/
  • Ku, C., Chang, Y. (2016). Natural Language Processing: From Text Mining to Social Media Analysis.
  • Ku, C., Kwak, M., Yurov, K.M., Yurova, Y.V. (2014). A Study of the Influence of Gaming Behavior on Academic Performance of IT College Students.. AMCIS.
  • Ku, C., Leroy, G. (2013). Automated crime report analysis and classification for e-government and decision support. Proceedings of the 14th Annual International Conference on Digital Government Research. 18--27.
  • Ku, C., Nguyen, J.H., Leroy, G. (2012). TASC-Crime report visualization for investigative analysis: A case study. 2012 IEEE 13th International Conference on Information Reuse \& Integration (IRI). 466--473.
  • Ku, C., Iriberri, A., Leroy, G. (2008). Crime information extraction from police and witness narrative reports. 2008 IEEE Conference on Technologies for Homeland Security. 193--198.
  • Iriberri, A., Ku, C., Leroy, G. (2008). Enabling synergy between psychology and natural language processing for e-Government: crime reporting and investigative interview system.. DG. O. 399--400.
  • Ku, C., Iriberri, A., Leroy, G. (2008). Natural language processing and e-government: crime information extraction from heterogeneous data sources. Proceedings of the 2008 international conference on Digital government research. 162--170.

    • Journal Article

  • Ku, C., Chang, Y., Yichuan, W. (2024). How to Strategically Respond to Online Customer Reviews - A Strategy-Aware Deep Learning and Visual Analytics Approach. Information & Management.
  • Firoozi, M., Ku, C. (2023). Corporate accountability during crisis in the digitized era. Accounting, Auditing & Accountability Journal. 36 (3) 933--964.
  • Kao, T., Hsiao, S., Su, H., Ku, C. (2022). Deriving Execution Effectiveness of Crowdfunding Projects from the Fundraiser Network. Journal of Management Information Systems. 39 (1) 276--301.
  • Chang, Y., Ku, C., Le Nguyen, D. (2022). Predicting aspect-based sentiment using deep learning and information visualization: The impact of COVID-19 on the airline industry. Information & Management. 59 (2) 103587.
  • Zhu, J., Chang, Y., Ku, C., Li, S., Chen, C. (2021). Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning. Journal of Business Research. 129 860--877.
  • Chang, Y., Ku, C., Chen, C. (2020). Using deep learning and visual analytics to explore hotel reviews and responses. Tourism Management.
  • Chang, Y., Ku, C., Chen, C. (2019). Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor. International Journal of Information Management. 48 263--279.
  • Ku, C., Firoozi, M. (2019). The use of crowdsourcing and social media in accounting research. Journal of Information Systems. 33 (1) 85--111.
  • Ku, C., Leroy, G. (2014). A decision support system: Automated crime report analysis and classification for e-government. Government Information Quarterly. 31 (4) 534--544.
  • Yurov, K.M., Yurova, Y.V., Kwak, M., Ku, C. (2014). The effect of psychological and environmental factors on academic performance of video gamers. Issues in Information Systems.
  • Ku, C., Leroy, G. (2011). A crime reports analysis system to identify related crimes. Journal of the American Society for Information Science and Technology. 62 (8) 1533--1547.

Presentations Given

    Invited Talk

  • Ku, C. (Author & Presenter), Department of Management of Information Systems, 2023 Research Work Presentation, National Chengchi University, Taiwan, Taiwan. (2023 - 2023).
  • Ku, C. (Presenter), Department of Biomedical Engineering, Wearable Sensor Data Visualization, Lawrence Technological University, United States of America. (2017 - 2017).
  • Ku, C. (Author & Presenter), Department of Information Management, Big Data and Crime Analysis, Chung Yuan Christian University, Taiwan, Taiwan. (2016 - 2016).

    • Lecture

  • Ku, C. (Author), Department of Management of Information Systems, Introduction to Artificial Intelligence, National Chengchi University, Taiwan, Taiwan. (2020).

Contracts, Grants, Sponsored Research

    Fellowship

  • Ku, C. (Other), "Doctoral Student Fellowship," sponsored by Claremont Graduate University, Other, $50000 Funded. (2007 - 2012).

    • Grant - Research

  • Ku, C. (Principal), "Faculty Scholarship Initiative (FSI) Grant," sponsored by Cleveland State University, Other, $5000 Funded. (2022 - 2023).
  • Ku, C., "Seed Grant," sponsored by Lawrence Technological University, Other, $5000 Funded. (2016 - 2017).

Service

Professional Service

  • Reviewer, Journal Article, Information Systems Frontiers. (January 2024 - Present).
  • Editorial Review Board Member, Frontier in Artificial Intelligence – AI for Human Learning and Behavior Change. (October 15, 2022 - Present).
  • Editor, Associate Editor, Journal of Computer Information Systems. (September 2022 - Present).
  • Committee Member, Computational Linguistics and Speech Processing (ROCLING). Taipei, (2021 - Present).
  • Reviewer, Journal Article, Journal of Computer Information Systems. (January 2024 - February 2024).
  • Reviewer, Journal Article, Accounting, Auditing & Accountability Journal. Accounting, Auditing & Accountability Journal, (December 2023 - February 2024).
  • Reviewer, Journal Article, Information & Management. (December 2023 - January 2024).
  • Reviewer, Journal Article, Information Processing and Management. (October 2023 - December 2023).
  • Reviewer, Journal Article, Information Processing and Management. (July 2023 - September 2023).
  • Reviewer, Journal Article, Journal of Medical Internet Research. (July 2023 - September 2023).
  • Reviewer, Journal Article, International Journal of Nursing Studies. (January 16, 2023 - August 5, 2023).
  • Editor, Guest Editor, Artificial Intelligence Technologies in Medical and Healthcare Service, by Service Oriented Computing and Applications. (September 2022 - June 2023).
  • Reviewer, Journal Article, International Journal of Electronic Commerce. (February 15, 2023 - May 20, 2023).
  • Reviewer, Journal Article, International Journal of Engineering Research & Technology. (February 16, 2023 - March 16, 2023).
  • Reviewer, Journal Article, Journal of Management Information Systems. (July 10, 2022 - February 10, 2023).
  • Reviewer, Journal Article, The DATA BASE for Advances in Information Systems. (November 2022 - January 2023).
  • Reviewer, Journal Article, Data & Knowledge Engineering. (October 10, 2022 - January 10, 2023).
  • Reviewer, Journal Article, Journal of the Association for Information Systems. (August 2022 - November 2022).
  • Reviewer, Journal Article, Intelligent Systems in Accounting, Finance and Management. (April 2022 - July 2022).
  • Reviewer, Journal Article, Journal of Computer Information Systems. (March 2022 - May 2022).
  • Reviewer, Journal Article, The Database. (March 2022 - May 2022).
  • Reviewer, Journal Article, Journal of Business Research. (February 2022 - May 2022).
  • Reviewer, Journal Article, Journal of Medical Internet Research. (November 2021 - January 2022).
  • Reviewer, Journal Article, Journal of Management Information Systems. (October 2021 - January 2022).
  • Committee Member, 2021 Midwest Academy of Management Annual Meeting. Davenport, Iowa. (2021 - 2021).
  • Reviewer, Journal Article, Journal of Computer Information Systems. (July 2021 - August 2021).
  • Reviewer, Journal Article, Journal of Computer Information Systems. (March 2021 - May 2021).
  • Editor, Associate Editor, 2019 International Conference on Design Science Research in Information Systems and Technology. Boston, (2019 - 2019).
  • Committee Member, 2017 International Joint Conference on Natural Language Processing. Taipei, (2017 - 2017).