Dr. Han Wen
University of North Texas
Hospitality and Tourism Management
(940) 565-2971
Email:

Education

PhD, Kansas State University, 2015.
Major: Hospitality Administration
MS, University of Houston, 2012.
Major: Hotel and Restaurant Management
BS, Sun Yat-sen University, 2010.
Major: Tourism Management

Professional Positions

Academic - Post-Secondary
Assistant Professor, University of North Texas. (August 2016 – Present).
Visiting Assistant Professor, Hong Kong Polytechnic University. (August 2015July 2016).
Graduate Research Assistant, Kansas State University. (August 2012May 2015).
Teaching Assistant, University of Houston. (August 2011May 2012).
Professional
Curriculum Developer and Training Consultant, China Hospitality Education Initiative (CHEI). (August 2013April 2015).
Banquet and Restaurant Server, St. Regis Houston Hotel. (June 2011May 2012).
Food and Beverage Management Externship, Starwood Hotels & Resorts Worldwide Inc.. (March 2012March 2012).
Human Resources Management Trainee, Sheraton Shenzhen Futian Hotel. (January 2010June 2010).
Front Office Management Trainee, Shanghai Guangdong Hotel. (July 2009September 2009).
Housekeeping Trainee, Grand Hyatt Guangzhou Hotel. (October 2008November 2008).
Convention Intern, Sign China Advertising Exhibition. (March 2008March 2008).
Summer Tourism Intern, Universite d'Angers. (June 2007July 2007).

Licensures and Certifications

WSET Level 3 Award in Wines, Wine & Spirit Education Trust. (January 26, 2020 – Present).

WSET Level 2 Award in Wines and Spirits, Wine & Spirit Education Trust. (September 2016 – Present).

Certified Hospitality Educator, American Hotel & Lodging Educational Institute. (January 2016 – Present).

Judge Certificate (Sensory), HK World Barista Championship. (September 2015 – Present).

Professional Memberships

Foodservice Systems Management Education Council. (2015 – Present).

International Council on Hotel, Restaurant, and Institutional Education. (2013 – Present).

International Association for Food Protection. (20172018).

Development Activities Attended

Faculty Fellowship,"UNT Washington DC Faculty Fellowship," University of North Texas, United States of America. (November 2019 – Present).

Other,"Member," University of North Texas, United States of America. (August 2016 – Present).

Workshop,"Planning and Writing Successful Grants," Office of Research and Innovation (UNT), United States of America. (December 9, 2019December 9, 2019).

Continuing Education Program,"WSET Level 3 Award in Wine Certificate Program," Program offered by Dallas Wine Education Center, United States of America. (September 2019November 2019).

Seminar,"Using NVivo as a Research Tool," QSR International, United States of America. (October 7, 2019October 7, 2019).

Workshop,"Workflow Training for 3rd Year Review," University of North Texas, United States of America. (August 2, 2019August 2, 2019).

Conference Attendance,"Graduate Student Research Symposium," Federation of North Texas Area Universities, Denton, Texas, United States of America. (April 5, 2019April 5, 2019).

Workshop,"Tenure and Promotion Workshop," University of North Texas, United States of America. (January 25, 2019January 25, 2019).

Workshop,"Excel Workshop," University of North Texas, United States of America. (December 7, 2018December 7, 2018).

Tutorial,"CMHT Canvas Bootcamp Training," University of North Texas, United States of America. (November 30, 2018November 30, 2018).

Workshop,"MIST Curriculum Workshop," University of North Texas, United States of America. (May 14, 2018May 15, 2018).

Workshop,"An Introduction to Partial Least Squares based Structural Equation Modelling," 2018 Graduate Education & Graduate Research Conference in Hospitality & Tourism, United States of America. (January 3, 2018January 3, 2018).

Workshop,"iClicker Workshop," University of North Texas, United States of America. (November 2017November 2017).

Workshop,"PCard 101," University of North Texas, United States of America. (September 2016September 2016).

Workshop,"New Faculty Orientation," University of North Texas, United States of America. (August 2016August 2016).

Teaching

Teaching Experience

University of North Texas
HMGT 4300, Survey of Beverages in the Hospitality Industry, 9 courses.
HMGT 4820, Facilities Planning, Equipment, Layout and Design, 4 courses.
HMGT 5200, Survey of Beverages in the Hospitality Industry, 8 courses.
HMGT 5280, Hotel and Restaurant Operations, 5 courses.
HMGT 5790, Field Experience in Hospitality and Tourism, 1 course.
HMGT 5820, Facilities Planning, Equipment Layout and Design, 4 courses.
HMGT 5920, Problem in Lieu of Thesis, 1 course.
HMGT 5950, Master's Thesis, 1 course.

Teaching at Other Institutions

The Hong Kong Polytechnic University, Tourism China and the World, HTM 1B03P Summer 2016.

The Hong Kong Polytechnic University, Strategic Management in Hospitality and Tourism, HTM 4309, Spring 2016.

The Hong Kong Polytechnic University, Strategic Management in Hospitality and Tourism, HTM 4309, Spring 2016.

The Hong Kong Polytechnic University, Strategic Management in Hospitality and Tourism, HTM 4309, Spring 2016.

The Hong Kong Polytechnic University, Strategic Management in Hospitality and Tourism, HTM 4309, Spring 2016.

The Hong Kong Polytechnic University, Gastronomy and Olfactory Studies, HTM 4329, Fall 2015.

Kansas State University, Principles of Food Production Management, HMD 341, Spring 2015.

Non-Credit Instruction

Guest Lecture, University of North Texas. (November 2, 2018November 2, 2018).

Guest Lecture, Kansas State University. (August 2014May 2015).

Directed Student Learning

Master's Thesis Committee Member,"The Importance of Authenticity in Atmospheric Theming in Food and Beverage Venue of Theme Parks," Hospitality and Tourism Management. (November 2019 – Present).

Master's Thesis Committee Member,"Self-Service Kiosks’ Performance in Quick-Service Restaurant Settings," Hospitality and Tourism Management. (August 2018May 2019).

Other,"The Impact of Background Music Style on Consumer’s Perception of Ethnic Restaurants," Hospitality and Tourism Management. (August 2018December 2018).

Other, Toulouse Graduate School. (June 2018August 2018).

Directed Individual/Independent Study, Hospitality and Tourism Management. (January 2018May 2018).

Master's Thesis Committee Chair, Hospitality and Tourism Management. (August 2017December 2017).

Awards and Honors

Nominated for: Honored Faculty, University of North Texas. (April 3, 2018April 3, 2018).

Research

Published Intellectual Contributions

Abstracts and Proceedings
Kwon, J., Sauer, K. M., Wen, H. (2014). Priorities and strategies for training school foodservice employees about fresh produce safety.. 114(9), A-58.
Kwon, J., Sauer, K. M., Wen, H., Bisges, E., Myers, L. (2013). Dining experiences of customers with food allergies.. Food Protection Trends. 113(9), A-57.
Kwon, J., Kim, Y., Wen, H., Kwon, S. (2013). Food safety challenges and training needs at Korean restaurants in the U.S.: Review of health inspection reports.. Journal of Food Protection. 76(Supp.), 74.
Journal Article
Kwon, J., Lee, Y., Wen, H. (2020). Knowledge, Attitudes, and Behaviors about Dining Out with Food Allergies: A Cross-Sectional Survey of Restaurant Customers in the United States. Food Control. 107, .
Wen, H., Leung, X., Pongtornphurt, Y. Exploring the Impact of Background Music on Customers’ Perceptions of Ethnic Restaurants: The Moderating Role of Dining Companions. Journal of Hospitality and Tourism Management. 43, 71-79.
Wen, H., Kwon, J. (2019). Food Allergy Information Sharing and Communication Strategies in Full-Service Restaurants in the U.S.. Journal of Foodservice Business Research. 22(1), 50-65. Taylor & Francis.
Wen, H., Li, X., Kwon, J. (2019). Undergraduate Students’ Attitudes and Perceptions toward Hospitality Careers in Mainland China. Journal of Hospitality & Tourism Education. 31(3), 159-172.
Wen, H., Lee, Y. (2019). Effects of message framing on food allergy communication: A cross-sectional study of restaurant customers with food allergies. International Journal of Hospitality Management.
Wen, H., Park, E., Tao, C., Chae, B., Li, X., Kwon, J. (2019). Exploring user-generated content related to dining experiences of consumers with food allergies. International Journal of Hospitality Management.
Leung, X., Xue, L., Wen, H. (2019). Framing the sharing economy: Toward a sustainable ecosystem. Tourism Management. 71, 44-53.
Xu, S., Wang, Y., Wen, H. (2019). A case study for student leadership development: A goal setting perspective. Journal of Hospitality, Leisure, Sport & Tourism Education. 24, 168-177.
Wen, H., Josiam, B. M., Spears, D. L., Yang, Y. (2018). Influence of movies and television on Chinese Tourists perception toward international tourism destinations. Tourism Management Perspectives. 28, 211-219. Elsevier.
Wen, H., Leung, X., Li, X., Kwon, J. (2018). What influences Chinese students’ intentions to pursue hospitality careers? A comparison of three-year versus four-year hospitality programs. Journal of Hospitality, Leisure, Sport & Tourism Education. 23, 70-81. Elsevier.
Leung, X., Wen, H., Jiang, L. (2018). What do hospitality undergraduates learn in different countries? An international comparison of curriculum. Journal of Hospitality, Leisure, Sport & Tourism Education. 22, 31-41.
Wen, H., Kwon, J. (2017). Restaurant servers’ risk perceptions and risk communication-related behaviors when serving customers with food allergies in the U.S.. International Journal of Hospitality Management. 64, 11-20. ELSEVIER.
Wen, H., Kwon, J. (2016). Food Allergy Risk Communication in Restaurants. Food Protection Trends. 36(5), 372-383.
Wen, H., Madera, J. (2013). Perceptions of hospitality careers among ethnic minority students. Journal of Hospitality, Leisure, Sport & Tourism Education. 13, 161-167.

Presentations Given

Keynote/Plenary Address

Kwon, J. (Author), Sauer, K. L. (Author), Wen, H. (Author), Bisges, E. (Author), Myers, L. (Author), Food & Nutrition Conference & Expo (FNCE), Priorities and strategies for training school foodservice employees about fresh produce safety., Atlanta, GA, United States of America. (20142014).

Oral Presentation

Wen, H. (Author & Presenter), Leung, X. (Author), 2020 West Federation CHRIE Conference, Exploring the impact of background music on customers’ perceptions of ethnic restaurants: The moderating role of dining companions, 1983, Pomona, CA, United States of America. (20202020).

Leung, X. (Author & Presenter), Wen, H. (Author & Presenter), 2019 APacCHRIE & EuroCHRIE Joint Conference, "Alexa, stop.” A study of chatbot use in restaurant takeout orders, Hong Kong, China. (20192019).

Wen, H. (Author), Leung, X. (Author & Presenter), Li, X. (Author), Kwon, J. (Author), 16th Apac-CHRIE Conference, What influences Chinese students’ intentions to pursue hospitality careers? A comparison of three-year versus four-year hospitality programs, Guangzhou, China. (20182018).

Wen, H. (Author & Presenter), Josiam, B. M. (Author & Presenter), Spears, D. L. (Author & Presenter), Yang, Y. (Author & Presenter), International Conference on Entrepreneurship & Family Business (ICEFB), Influence of Movies and Television on Chinese Tourists’ Perception towards International Tourism Destinations, Mumbai, India, India. (20182018).

Leung, X. (Author & Presenter), Wen, H. (Author), Jiang, L. (Author), 2nd USA-China Tourism Research Summit and Industry Dialogue, What do hospitality undergraduates learn in different countries?: An international comparison of curriculum, Orlando, FL, United States of America. (20172017).

Josiam, B. M. (Author & Presenter), Yang, Y. (Author), Wen, H. (Author), Spears, D. L. (Author), Saul, N. (Author), The 15th Asia-Pacific Council on Hotel, Restaurant & Institutional Education (APAC-CHRIE) Conference., “Looking at Movie-Induced Chinese Tourists through the Lens of Involvement”, Bali, Indonesia, Indonesia. (20172017).

Josiam, B. M. (Author & Presenter), Spears, D. (Author & Presenter), Wen, H. (Author & Presenter), Yang, Y. (Author & Presenter), Saul, N. (Author & Presenter), Pookulangara, S. (Author & Presenter), The 2017 Academy of Global Hospitality & Tourism Conference, "Using Structural Equation Modeling to Recognize The Impact of Movies and Television on Destination Image, Tourist Activity and Purchasing Behavior of Chinese Consumers", Cheongju, Korea, Korea, South. (20172017).

Wen, H. (Author & Presenter), Kwon, J. (Author), The19th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Serving consumers with food allergies: Exploration of food allergy knowledge, attitudes, and current practices of independent restaurant operators in the U.S., Houston, TX, United States of America. (20142014).

Paper

Lee, Y. (Author & Presenter), Wen, H. (Author & Presenter), 2020 ICHRIE - SECSA Conference, Message Framing and Food Allergy Communication in the Restaurants, United States of America. (20202020).

Wen, H. (Author & Presenter), Park, E. (Author), Tao, C. (Author), Chae, B. (Author), Li, X. (Author), Kwon, J. (Author), 2019 APacCHRIE & EuroCHRIE Joint Conference, Exploring User-Generated Content Related to Dining Experiences of Consumers with Food Allergies, Hong Kong, Hong Kong. (20192019).

Wen, H. (Author & Presenter), Lee, Y. (Author), 2019 APacCHRIE & EuroCHRIE Joint Conference, Food Allergy Communication in Restaurants: Application of the Message Framing and Prospect Theory, Hong Kong, Hong Kong. (20192019).

Li, X. (Author & Presenter), Tao, C. (Author & Presenter), Chae, B. (Author), Wen, H. (Author & Presenter), Kwon, J. (Author & Presenter), The 22nd Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Insights from consumer reviews: A combined methods approach for social media analytics in the hospitality industry., Houston, TX, United States of America. (20172017).

Tao, C. (Author & Presenter), Li, X. (Author & Presenter), Wen, H. (Author & Presenter), Kwon, J. (Author & Presenter), The 22nd Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, What attracts older adults when dining out? An application of the Kano Model., Houston, TX, United States of America. (20172017).

Wen, H. (Author), Tao, C. (Author & Presenter), Chae, B. (Author), Li, X. (Author), Kwon, J. (Author), 2016 Annual iCHRIE Summer Conference, Exploration of social media content related to dining experience of consumers with food allergies., Dallas, TX, United States of America. (20162016).

Wen, H. (Author & Presenter), Li, X. (Author), Kwon, J. (Author), The 2nd Global Tourism & Hospitality Conference, Undergraduate students’ attitudes and perceptions toward hospitality careers in China., Hong Kong, Hong Kong. (20162016).

Li, X. (Author & Presenter), Tao, C. (Author), Wen, H. (Author), Kwon, J. (Author), The Central Federation ICHRIE Regional Conference, Big data analytics in hospitality research: An example of Chinese restaurant reviews fromYelp.com., Olathe, KS, United States of America. (20162016).

Li, X. (Author), Tao, C. (Author), Chae, B. (Author), Wen, H. (Author), Kwon, J. (Author), The 21st Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Investigating dining experiences at Chinese restaurants using user-generated content and topic modeling., Philadelphia, PA, United States of America. (20162016).

Wen, H. (Author), Kwon, J. (Author), The 20th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Risk communication when serving consumers with food allergies in restaurants in the United States., Tampa, FL, United States of America. (20152015).

Poster

Ford, A. (Author & Presenter), Wen, H. (Author & Presenter), CMHT Research Symposium, Identification of Denton, Texas Terrior: Brewing and Beer Production, CMHT, United States of America. (20192019).

Xu, S. (Author), Wang, Y. (Author & Presenter), Wen, H. (Author), 2017 ISTTE Annual Conference, From servants to leaders: Exploring the longitudinal process of student supervisors at a teaching café, United States of America. (20172017).

Wen, H. (Author & Presenter), Kwon, J. (Author), 2017 International Association for Food Protection Annual Conference, Food Allergy Information Sharing and Communication Strategies in Full-Service Restaurants in the U.S., Tampa, Florida, United States of America. (20172017).

Wen, H. (Author), Barrett, E. (Author), The Annual iCHRIE Summer Conference, Perceived organizational justice as a moderator of the relationship between perceived workplace discrimination and turnover intention among ethnic minorities in the hospitality industry., San Diego, CA, United States of America. (20142014).

Wen, H. (Author & Presenter), Kwon, J. (Author), The19th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Undergraduate students’ attitudes and perceptions toward hospitality careers in China., Houston, TX, United States of America. (20142014).

Kwon, J. (Author & Presenter), Sauer, K. L. (Author), Wen, H. (Author & Presenter), Bisges, E. (Author), Myers, L. (Author), Food & Nutrition Conference & Expo (FNCE), Dining experiences of customers with food allergies., Atlanta, GA, United States of America. (20132013).

Wen, H. (Author & Presenter), Madera, J. (Author), The Annual iCHRIE Summer Conference, Perception of hospitality careers among ethnic minority students., St. Louis, MO, United States of America. (20132013).

Wen, H. (Author & Presenter), Madera, J. (Author), The 17th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, Ethnic minority students’ attitudes towards hospitality careers., Auburn, AL, United States of America. (20122012).

Media Contributions

Internet
"UNT hospitality expert makes wine selection easy with 11 easy tips," UNT News. (December 18, 2017).
"LeBron James' incredible taste in wine, explained by 4 experts," SBNATION. (November 28, 2017).
Magazine
"Ask an Expert," The North Texan. (November 30, 2017).

Contracts, Grants and Sponsored Research

Grant - Research
Wen, H. (Principal), "Serving Customers with Food Allergies at Clubs: Challenges and Coping Strategies," Sponsored by The Club Foundation, International, $2500 Funded. (June 6, 2019 – Present).
Liu-Lastres, B. (Principal), Wen, H. (Co-Principal), "Does workplace happiness matter? Examining the relationships between workplace happiness, well-being, and employee outcomes among ethnic minority workers in the foodservice industry," Sponsored by Society for Hospitality and Foodservice Management Foundation, International, $15000 Funded. (June 2019 – Present).
Wen, H. (Principal), "Food choice behaviors among college students with food allergies," Sponsored by UNT Vice President for Research and Innovation (VPRI) office, University of North Texas, $2000 Funded. (April 2, 2019 – Present).
Leung, X. (Principal), Wen, H. (Co-Principal), "An Automated Future for Restaurants? A Study of Human-Robot-Interaction in Restaurant Takeout Orders," Sponsored by Foodservice Systems Management Education Council, Other, $2000 Funded. (20182019).
Wen, H. (Principal), "UNT Faculty Summer Research Grant," Sponsored by UNT, University of North Texas, $5000 Funded. (June 2017August 2017).
Wen, H. (Principal), Kwon, J. (Co-Principal), "Exploration and Improvement of Hospitality Undergraduate Students’ Attitudes and Perceptions toward Hospitality Careers in China.," Sponsored by China Hospitality Education Initiative, International, $8000 Funded. (October 2013September 2015).
Wen, H. (Principal), "Risk Communication when Serving Consumers with Food Allergies in Restaurants in the U.S.," Sponsored by Small Grant Program for KSU Graduate Students in Arts, Humanities, and Social Sciences, Other, $1000 Funded. (January 2015July 2015).
Grant - Service
Leung, X. (Principal), Wen, H. (Principal), Agrusa, J. (Co-Principal), "China Venture Fund - "Expanding Recruitment and Student Exchange with Chinese Universities"," Sponsored by Office of the Provost and Vice President for Academic Affairs, University of North Texas, $8000 Funded. (December 11, 2017September 30, 2018).

Awards and Honors

Most Innovative Research (Advised Undergraduate Independent Study)), CMHT Research Symposium. (April 18, 2019 – Present).

Best Conference Paper Award, The 21st Hospitality Graduate Conference. (January 2016 – Present).

Service

University Service

Committee Member, CMHT Graduate Committee. (August 2019 – Present).

Committee Chair, Raising Canes Student Leadership Committee. (April 2019 – Present).

Committee Member, Raising Canes Student Leadership Committee. (September 15, 2017 – Present).

Committee Member, HTM Graduate Program Marketing Committee. (August 2017 – Present).

Co-Chair, HTM International Recruitment Committee. (August 2017 – Present).

Committee Member, "UNT on the Square Director" Search Committee. (September 2019December 2019).

Faculty Advisor, Spoon University. (20172019).

Committee Member, CMHT Research Committee. (August 2017July 2019).

Committee Member, FIS P&T Committee. (20172018).

Attendee, Meeting, China Advisory Council. (February 2018February 2018).

Committee Member, CMHT Graduate Committee. (August 2016August 2017).

Committee Member, Search Committee of The Robert Dedman Chair in the Club Management Chair. (January 2017May 2017).

Professional Service

Reviewer, Ad Hoc Reviewer, Journal of China Tourism Research. (December 2019 – Present).

Reviewer, Ad Hoc Reviewer, Journal of Hospitality & Tourism Education. (August 21, 2019 – Present).

Reviewer, Ad Hoc Reviewer, Tourism Management Perspectives. (August 15, 2019 – Present).

Reviewer, Ad Hoc Reviewer, Food Control. (June 2019 – Present).

Other, Foodservice System Management Education Council. (March 21, 2019 – Present).

Editorial Review Board Member, Journal of Foodservice Management & Education. (2019 – Present).

Reviewer, Ad Hoc Reviewer, Journal of Foodservice Management & Education. (January 2019 – Present).

Reviewer, Journal Article, Tourism Culture & Communication. (June 2018 – Present).

Reviewer, Journal Article, Journal of Hospitality and Tourism Research. (January 2018 – Present).

Reviewer, Journal Article, British Food Journal. (January 2017 – Present).

Reviewer, Conference Paper, Asia Pacific Tourism Association. (February 2016 – Present).

Reviewer, Conference Paper, Graduate Education & Graduate Student Research Conference in Hospitality and Tourism. (January 2016 – Present).

Reviewer, Conference Paper, iCHRIE. (February 2019February 2020).

Reviewer, Grant Proposal, Foodservice System Management Education Council. (October 2019November 2019).

Reviewer, Conference Paper, ApacCHRIE Conference. (January 2019February 2019).

Reviewer, Journal Article, Journal of Travel and Tourism Marketing. (December 2017January 2018).