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Dr. Jeffrey Word

Clinical Assistant Professor

University of North Texas

Department of Information Technology and Decision Sciences

(940) 565-3117

Email: Jeffrey.Word@unt.edu

Education

  • PhD, University of Manchester-England, 2010
    Major: Business and Management
  • MBA, Thunderbird, The Garvin School of International Management, 1999
    Major: International Management
  • BA, University of Oklahoma, 1994
    Major: European Studies

Licensures and Certifications

  • ERP SIM Certification (Level 1 & 2), ERPSIM Lab. (2025 - 2025).

Professional Memberships

  • Americas' SAP User Group. (April 1, 2000 - Present).

Development Activities

  • Continuing Education Program, ACUE Effective Teaching Practices, American Council on Education. United States of America. (August 2025 - February 2026).
  • Seminar, Professional Faculty Learning Community, UNT. Denton,TX,United States of America. (2025 - 2025).
  • Workshop, University Forum on Teaching and Learning, UNT. United States of America. (2024 - 2025).
  • Conference Attendance, Americas Conference on Information Systems 2025, Association for Information Systems. Montreal,Canada. (August 2025 - August 2025).
  • Workshop, Temple/Ivey Case Writing Workshop, Temple University. Philadelphia,PA,United States of America. (June 1, 2025 - June 2025).
  • Workshop, Writing Across the Curriculum Faculty Workshop, UNT. United States of America. (April 2025 - May 2025).
  • Workshop, Professional Faculty Learning Community, UNT Faculty Success. Texas,United States of America. (March 2025 - March 2025).
  • Workshop, Faculty Speed Mentoring Luncheon, UNT. United States of America. (2024 - 2024).

Teaching

Teaching Experience

    University of North Texas

  • BCIS 2610 - Introduction to Computers in Business, 3 courses.
  • BCIS 5150 - Leveraging Information Technology for Business, 1 course.
  • BCIS 5700 - Information Systems and Technologies Capstone, 9 courses.

Teaching at Other Institutions

  • University of Texas at Dallas, ITSS 3300 Information Technology for Business, Fall 2022.
  • Lucas Graduate School of Business, San Jose State University, BUS 281 Management of High Technology Organizations, Spring 2008.
  • Instituto de Empresa Business School - Madrid, Spain, Masters Supply Chain Innovation, Spring 2008.
  • College of Business, San Jose State University, BUS 163 Management Issues in High Technology Companies, Fall 2007.
  • Instituto de Empresa Business School - Madrid, Spain, Masters Supply Chain Innovation with Technology, Spring 2007.

Research

Published Intellectual Contributions

    Book

  • Word, J. (2013). SAP HANA Essentials. (1st-5th Editions) Texas, Epistemy Press.
  • Word, J. (2009). Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage. 304. New Jersey, Jossey Bass.
  • Word, J. (2004). SAP NetWeaver for Dummies. 432. New Jersey, Wiley.

    • Textbook

  • Word, J. (2013). Business Process Integration with SAP ERP. 440. Texas, Epistemy Press.
  • Word, J. (2011). Integrated Business Processes with ERP Systems. 384. New Jersey, Wiley.
  • Word, J. (2009). Essentials of Business Processes and Information Systems.

Media Contributions

    Internet

  • "How GenAI can make ERP insights more accessible," SAP News. (July 21, 2025).

    • Other

  • "IT2 SAP S/4HANA Customer Adoption Update with Jeff Word," IT2 DX Talks Podcast. (November 12, 2024).

Contracts, Grants, Sponsored Research

    Grant - Research

  • Word, J. (Principal), "RCOB 2025 Summer Research Grant," sponsored by RCOB, Local, $4000 Funded. (2025 - 2025).

    • Sponsored Research

  • Word, J. (Principal), "Distinguished Visiting Scholar - Real-Time Big-Data Project," sponsored by School of Information Systems, Queensland University of Techology, Federal, Funded. (2014 - 2014).

Service

University Service

  • Special Institutional Assignment, ITDS Strategic Vision Workshops. (September 2025 - Present).
  • Special Institutional Assignment, Center for Emerging Technology. (January 2025 - Present).
  • Attendee, Graduation, RCOB Graduation. (December 2025 - December 2025).
  • Attendee, Orientation, Faculty Speaker, New Freshman Orientation. (May 2025 - August 2025).
  • Other (Recruited industry speaker), Speaker recruitment for ITDS Analytics Summit (Feb 2025). (February 2025 - February 2025).

Professional Service

  • Mentor, Veterans to Work Program. (2014 - Present).
  • Mentor, America's SAP User Group. Dallas, Texas. (October 4, 2024).