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Dr. Jihye Min

Associate Professor

University of North Texas

Department of Hospitality, Event and Tourism Management

(940) 565-3013

Email: Jihye.Min@unt.edu

Education

  • PhD, Texas Tech University, 2016
    Major: Hospitality Administration
    Dissertation: The Impact of Casino Complimentaries: The Use of Gaming and Non-Gaming Promotions
  • MS, University of Nevada, Las Vegas, 2012
    Major: Hospitality Administration
    Dissertation: Evaluating the Impact of a New Casino Loyalty Program on Gaming Volume
  • BS, University of Nevada, Las Vegas, 2006
    Major: Hospitality Administration
    Specialization: Hospitality Management

Professional Positions

    Academic - Post-Secondary

  • Associate Professor, University of North Texas. University of North Texas. (2023 - Present).
  • Assistant Professor, University of North Texas. University of North Texas. (2016 - 2023).
  • Part-time Instructor, Texas Tech University. Texas Tech University. (2014 - 2016).
  • Teaching Assistant, Texas Tech University. Texas Tech University. (2014 - 2014).
  • Graduate Assistant, Texas Tech University. Texas Tech University. (2014 - 2014).

    • Professional

  • Finance, Bellagio Hotel and Casino, Las Vegas. Bellagio Hotel and Casino, Las Vegas. (2010 - 2012).
  • Casino Accounting, MGM Grand Las Vegas. MGM Grand Las Vegas. (2009 - 2010).
  • Casino Accounting, Mandalay Bay Hotel and Casino, Las Vegas. Mandalay Bay Hotel and Casino, Las Vegas. (2007 - 2008).
  • Training and VIP Customer Service, Korean Airline. Korean Airline. (2007 - 2008).
  • Guest Service, Camp Kanga, Australia. Camp Kanga, Australia. (2005 - 2005).
  • Guest Service, Puffing Billy, Australia. Puffing Billy, Australia. (2005 - 2005).
  • Internship, Sofitel Ambassador Hotel. Sofitel Ambassador Hotel. (2002 - 2003).

Licensures and Certifications

  • Post Crisis Hospitality Management Certificate, University of South Florida. (2020 - 2020).
  • Advanced Hospitality and Tourism Analytics (CAHTA), Smith Travel Research. (2018 - 2018).
  • Hotel Industry Analytics (CHIA), Smith Travel Research/American Hotel & Lodging Educational Institute (AHLEI). (2017 - 2017).
  • Purchasing Certification, National Restaurant Association. (2005 - 2005).
  • ServSafe Food Safety Certification, National Restaurant Association. (2005 - 2005).

Professional Memberships

  • Hospitality and Tourism Revenue Management Educators (RevME). (2022 - Present).
  • Hospitality Sales and Marketing Association International (HSMAI). (2022 - Present).
  • The Korea America Hospitality & Tourism Educators Association (KAHTEA). (2022 - Present).
  • International Council on Hotel, Restaurant, and Institutional Education (ICHRIE). (2021 - Present).
  • Hospitality Financial and Technology Professionals (HFTP). (2021 - 2023).
  • Asia Pacific Tourism Association (APTA). (2017 - 2022).
  • Hospitality Sales and Marketing Association International (HSMAI). (2018 - 2019).
  • The Korea America Hospitality & Tourism Educators Association (KAHTEA). (2018 - 2019).
  • International Council on Hotel, Restaurant, and Institutional Education (ICHRIE). (2015 - 2019).
  • American Hotel & Lodging Association (AHLA). (2015 - 2016).
  • Phi Kappa Phi, The Honor Society. (2015 - 2016).
  • Hospitality Financial and Technology Professionals (HFTP). (2014 - 2016).

Development Activities

  • Other, UNT Faculty Mentoring Program, UNT Office for Faculty Success, University of North Texas. Denton,TX,United States of America. (August 2016).
  • Faculty Fellowship, Washington D.C. Research Fellows Program, UNT Research and Innovation. United States of America. (2022 - 2023).
  • Conference Attendance, Tourism, Hospitality, and Event Conference for Researchers, Educators,Practitioners, and Students (THEREPS) Conference, KAHTEA. Las Vegas,Nevada,United States of America. (April 2023 - April 2023).
  • Conference Attendance, Texas Restaurant Show, Texas Restaurant Association. Dallas,Texas,United States of America. (2022 - 2022).
  • Workshop, Revenue Management (RevME) Train-the-Trainer Session, Smith Travel Research. United States of America. (April 1, 2022 - April 2, 2022).
  • Conference Attendance, West Federation CHRIE conference, ICHRIE. United States of America. (February 10, 2022 - February 12, 2022).
  • Workshop, Research Breaks Talk, University of North Texas. United States of America. (December 2, 2021 - December 2, 2021).
  • Self-Study Program, Excel Skills for Business: Intermediate II, Coursera. United States of America. (November 2021 - November 2021).
  • Workshop, Promotion and Tenure, University of North Texas. United States of America. (October 21, 2021 - October 21, 2021).
  • Conference Attendance, 2021 Annual ICHRIE conference, ICHRIE. United States of America. (July 2021 - July 2021).
  • Workshop, Annals of Tourism Research Bite-sized Sessions, Elsevier. United Kingdom. (April 21, 2021 - April 21, 2021).
  • Workshop, Social Sciences in Tourism, Elsevier. United Kingdom. (February 17, 2021 - February 17, 2021).
  • Workshop, Post Crisis Hospitality Management Certificate, University of South Florida. United States of America. (November 2, 2020 - December 18, 2020).
  • Workshop, Smart Tourism Marketing and Social Media, National Kaohsiung University. United States of America. (December 12, 2020).
  • Seminar, A.I. is bringing intelligence to hotel forecasting & pricing, StayNTouch. United States of America. (November 17, 2020).
  • Workshop, Travel and tourism research hotel performance, Travel and tourism research association. United States of America. (July 29, 2020).
  • Seminar, 30 MinuteTalks – International hospitality and tourism, University of Macau. United States of America. (July 22, 2020).
  • Workshop, CLEAR Remote Delivery Training, University of North Texas. United States of America. (May 2020).
  • Workshop, Workflow T&P Training Workshop, University of North Texas. Denton,TX,United States of America. (May 2, 2019 - May 2, 2019).
  • Workshop, Women’s Faculty Network, University of North Texas. Denton,TX,United States of America. (April 23, 2019 - April 23, 2019).
  • Workshop, How to Write Winning Grant Proposals Workshop, University of North Texas. Denton,TX,United States of America. (February 22, 2019 - February 22, 2019).
  • Workshop, Certification in Advanced Hospitality and Tourism Analytics (CAHTA) workshop, Smith Travel Research. Houston,TX,United States of America. (January 6, 2019 - January 6, 2019).
  • Workshop, CANVAS Training, University of North Texas. Denton,TX,United States of America. (November 30, 2018 - November 30, 2018).
  • Workshop, Faculty Search Training, University of North Texas. Denton,TX,United States of America. (November 13, 2018 - November 13, 2018).
  • Workshop, Research Matchmaking Mixer, University of North Texas. Denton,TX,United States of America. (November 8, 2018 - November 8, 2018).
  • Workshop, Webinar on Advanced Analytics, Smith Travel Research. Nashville,TN,United States of America. (April 17, 2018 - April 17, 2018).
  • Workshop, Foundation Funding Workshop, University of North Texas. Denton,TX,United States of America. (April 2, 2018 - April 2, 2018).
  • Conference Attendance, HX: Hotel Experience: Marketplace & Conference for the hospitality industry, Hospitality Media Group (HMG). New York,NY,United States of America. (November 2017 - November 2017).
  • Workshop, Certification in Hotel Industry Analytics (CHIA) Faculty Meeting, HX: Hotel Experience Conference. New York,NY,United States of America. (November 2017 - November 2017).
  • Workshop, Certification in Hotel Industry Analytics (CHIA) Workshop, Smith Travel Research. Nashville,TN,United States of America. (January 2017 - January 2017).
  • Workshop, Tenure and Promotion, University of North Texas. Denton,TX,United States of America. (September 2016 - September 2016).
  • Workshop, NIH Grant Workshop, University of North Texas. Denton,TX,United States of America. (September 17, 2016 - September 17, 2016).

Teaching

Teaching Experience

    University of North Texas

  • CMHT 5100 - Introduction to Research in Merchandising and Hospitality, 1 course.
  • CMHT 5800 - Seminar in Various Areas of Concentration, 1 course.
  • HMGT 4480 - Hospitality Industry Finance, 21 courses.
  • HMGT 4490 - Hospitality Revenue Management, 6 courses.
  • HMGT 4900 - Special Problems, 1 course.
  • HMGT 4980 - Experimental Course, 1 course.
  • HMGT 5480 - Hospitality Industry Finance, 14 courses.
  • HMGT 5520 - Global Tourism Systems, 2 courses.
  • HMGT 5590 - Hospitality and Tourism Data Analytics, 5 courses.
  • HMGT 5900 - Special Problems in Hospitality and Tourism, 2 courses.
  • HMGT 5920 - Problem in Lieu of Thesis, 5 courses.
  • HMGT 5950 - Master's Thesis, 6 courses.

Teaching at Other Institutions

  • Texas Tech University, RHIM 2308 Hotel Operations & Laboratory, Spring 2016.
  • Texas Tech University, RHIM 2308 Hotel Operations & Laboratory, Fall 2015.
  • Texas Tech University, RHIM 3308 Hotel Group Sales and Services, Summer 2015.
  • Texas Tech University, RHIM 3308 Hotel Group Sales and Services, Summer 2015.
  • Texas Tech University, RHIM 3341 Hospitality Management, Spring 2015.
  • Texas Tech University, RHIM 4316 Hospitality Marketing, Spring 2015.
  • Texas Tech University, RHIM 3341 Hospitality Management, Fall 2014.
  • Texas Tech University, RHIM 4316 Hospitality Marketing, Fall 2014.
  • Texas Tech University, RHIM 3341 Hospitality Management, Summer 2014.
  • Texas Tech University, RHIM 4316 Hospitality Marketing, Summer 2014.

Directed Student Learning

  • Supervised Research Chair, "The impact of table technology on consumer tipping," Hospitality, Event and Tourism Management. (2023 - 2023).
  • Master's Thesis Committee Chair, "Revenue management in the hospitality industry," Hospitality, Event and Tourism Management. (2022 - 2023).
  • Master's Thesis Committee Member, "Customer loyalty management in the pet-care industry," Merchandising and Digital Retailing. (2021 - 2022).
  • Directed Individual/Independent Study, "Advanced Revenue Management," Hospitality, Event and Tourism Management. (January 2021 - May 2021).
  • Supervised Research Chair, "The influence of loyalty program tier level on customer loyalty," Hospitality, Event and Tourism Management. (2020 - 2020).
  • Supervised Research Chair, "Higher loyalty tier equals more money spent?," Hospitality, Event and Tourism Management. (2020 - 2020).
  • Supervised Research Chair, "Consumers’ perceptions about green hotels: Employing and extending the theory of planned behavior," Hospitality, Event and Tourism Management. (2020 - 2020).
  • Master's Thesis Committee Chair (Predicting Restaurant Failures in Taiwan), "The effects of benefit types on loyalty in integrated resorts," Hospitality, Event and Tourism Management. (2018 - 2019).
  • Master's Thesis Committee Chair (Enlightening the Dark Tourism in Nepal), "Enlightening the dark tourism in Nepal," Hospitality, Event and Tourism Management. (2017 - 2018).
  • Supervised Research Chair (Problem in Lieu of Thesis / Assimilation and Accommodation: Millennials in the Workforce), "Assimilation and accommodation millennials in the workforce," Hospitality, Event and Tourism Management. (2017 - 2018).
  • Directed Individual/Independent Study (Conducted independent research in Revenue Management and Resort Management. Presented the research paper at the 2018 KAHTEA Conference (The Korea American Hospitality & Tourism Educator Association).), "Advanced Revenue Management," Hospitality, Event and Tourism Management. (January 2018 - May 2018).
  • Directed Individual/Independent Study, "Introduction to research in hospitality and tourism," Hospitality, Event and Tourism Management. (January 2018 - May 2018).
  • Master's Thesis Committee Member, "Revenue management in the wine industry," Hospitality, Event and Tourism Management. (2017 - 2017).
  • Supervised Research Chair (Problem in Lieu of Thesis / Hotel Secondary Data Analysis: Changes in Hotel Loyalty Programs and the Effects on Loyalty Memberships), "Changes in hotel loyalty programs and the effects on memberships," Hospitality, Event and Tourism Management. (2017 - 2017).

Awards and Honors

  • 1st Place - STR Market Study Competition, Smith Travel Research. (November 10, 2019).
  • Finalist - STR Market Study Competition, Smith Travel Research. (November 2017).
  • Best Paper Award, Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students (THEREPS) Conference. (2023).
  • Elsevier Prize, 29th International Conference on Recent Advances in Retailing and Consumer Services Science Conference. (2023).
  • The Linda Schamber Best Paper Award, The 2022 Multidisciplinary Information Research Symposium. (2022).
  • CMHT Teaching Excellence Award, College of Merchandising, Hospitality & Tourism. (April 2022).
  • Best Proposal Presentation Award – 2nd Place, Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students Conference. (April 15, 2022).
  • Best Research Award, 16th Annual Consumer Experience Symposium, Research Showcase. (2021).
  • Honorable Mention - STR Market Study Competition, Smith Travel Research. (2021).
  • Most Significant Industry Application Award, 16th Annual Consumer Experience Symposium, Research Showcase. (2021).
  • The Linda Schamber Best Paper Award, The 2021 Multidisciplinary Information Research Symposium. (2021).
  • Honored Faculty, Honors College, University of North Texas. (2019).
  • CMHT Soaring Eagle Award, College of Merchandising, Hospitality & Tourism. (August 29, 2019).
  • Best Research Award, 14th Annual Consumer Experience Symposium, Research Showcase. (April 18, 2019).
  • Most Significant Industry Application Award, 14th Annual Consumer Experience Symposium, Research Showcase. (April 18, 2019).
  • Most Significant Industry Application Award, 14th Annual Consumer Experience Symposium, Research Showcase. (April 18, 2019).
  • Best Paper Award – 3rd Place, The Korea America Hospitality & Tourism Educators Association (KAHTEA) Research Conference. (April 21, 2018).
  • 2nd Place - 14th Annual Graduate Research Competition, Texas Tech University. (2015).
  • 3rd Place Award - Inaugural Smith Travel Research Market Study Competition, Smith Travel Research. (November 2015).
  • Outstanding Thesis Award, University of Nevada, Las Vegas. (2013).
  • Best Thesis Award, University of Nevada, Las Vegas. (2012).

Research

Published Intellectual Contributions

    Abstracts and Proceedings

  • Jeong, M., Yang, K., Kim, H., Min, J. (2023). Curating subscription box services: Implications for the Pet Industry. Oral Presentation. Journal of Retailing and Consumer Services. The Recent Advances in Retailing and Consumer Services Sciences.

    • Conference Proceeding

  • Garza, K., Yang, K., Min, J. (2018). Thank You! Best practice of a post-stay email with levels of leisure involvement in the hotel industry.

    • Journal Article

  • Yang, K., Jeong, M., Kim, H., Min, J. (2024). Curation subscription box services: Implications for the pet industry. Journal of Retailing and Consumer Services. 76 (January 2024) 103573. Elsevier. https://doi.org/10.1016/j.jretconser.2023.103573
  • Min, J., Lee, H., Lema, J., Agrusa, J., Linnes, C. (2023). The #Metoo movement in paradise: An assessment of the restaurant industry. Journal of Foodservice Business Research. Taylor and Francis. https://doi.org/10.1080/15378020.2021.1896940
  • Shin, M., Lee, R., Min, J., Legendre, T. (2023). Connecting Biophilic Design with Luxury Service. Psychology & Marketing. 1-20. Elsevier. https://doi.org/10.1002/mar.21762
  • Min, J., Kim, J., Yang, K. (2023). CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty. Journal of Retailing and Consumer Services. 72 (May 2023) 103274.
  • Kim, J., Yang, K., Min, J. (2022). Hope, fear, and consumer behavioral change amid COVID-19: Application of protection motivation theory. International Journal of Consumer Studies. 46 (2) 558-574. Wiley. https://doi.org/10.1111/ijcs.12700
  • KC, B., Min, J., Serenari, C. (2022). Segmenting wildlife value orientations to mitigate human–wildlife conflict for ecotourism development in protected areas. Tourism Planning and Development. 19 (4) 339-356. https://doi.org/10.1080/21568316.2021.1947889
  • Min, J., Yang, K., Kim, J. (2022). The role of perceived vulnerability in restaurant customers’ co-creation behavior and repatronage intention during the COVID-19 pandemic. Journal of Vacation Marketing. 28 (1) 38-51. Sage Journals. https://doi.org/10.1177/13567667211014932
  • Yang, K., Kim, J., Min, J., Hernandez-Calderon, A. (2021). Effects of retailers' service quality and legitimacy on behavioral intention: The role of emotions during COVID-19. The Service Industries Journal. 41 (1-2) 84-106. Taylor and Francis. https://doi.org/10.1080/02642069.2020.1863373
  • Min, J., Kim, J., Yang, K. (2021). How generations differ in coping with a pandemic? The case of restaurant industry. Journal of Hospitality and Tourism Management. 48 (September) 280-288. Elsevier. https://doi.org/10.1016/j.jhtm.2021.06.017
  • Kim, J., Min, J., Le, L. (2021). Impacts of brand familiarity and responses on perceived brand credibility, similarity, and blog recommendation intention: a study of corporate blogs.. Journal of Fashion Marketing and Management. 26 (2) 328-343.
  • Lee, H., Min, J., Yuan, J. (2021). The impact of electronic word-of-mouth (eWOM) on social networking sites (SNSs) on the booking intention of Generation Y customers at luxury hotels. Journal of Vacation Marketing. 27 (3) 237-251. Sage Journals. https://doi.org/10.1177/1356766720987872
  • Olavarria-Key, N.n., Ding, A., , T.L., Min, J. (2021). Communication of Food Waste Messages The Effects of Communication Modality, Presentation Order, and Mindfulness on Food Waste Reduction Intention. International Journal of Hospitality Management. 96 (July 2021) 102962. Elsevier. https://doi.org/10.1016/j.ijhm.2021.102962
  • Min, J., Yang, K., Thapa, A. (2021). Dark tourism segmentation by tourists’ motivations for visiting earthquake sites in Nepal: Implications for dark tourism. Asia Pacific Journal of Tourism Research. 26 (8) 866-878. Taylor and Francis. https://doi.org/10.1080/10941665.2021.1925315
  • Agrusa, J., Linnes, C., Lema, J., Min, J., Henthorne, T., Itoga, H., Lee, H. (2021). Tourism well-being and transitioning island destinations for sustainable development.. Other. 14 (1) 32. MDPI. https://doi.org/10.3390/jrfm14010032
  • Min, J., KC, B., Kim, S., Lee, J. (2020). The impact of disasters on a heritage tourism destination: The case of Nepal earthquakes. Sustainability. 12 (15) 6115. MDPI. https://doi.org/10.3390/su12156115
  • Min, J., Agrusa, J., Lema, J., Lee, H. (2020). The tourism sector and U.S. regional macroeconomic stability: A network approach. Sustainability. 12 (18) 7543. MDPI. https://doi:10.3390/su12187543
  • Kim, J., Melton, R., Min, J., Kim, B. (2020). Who Says What?: Exploring the Impacts of Content Type and Blog Type on Brand Credibility, Brand Similarity and eWOM Intention. Journal of Fashion Marketing and Management. 24 (4) 611-630. Emerald Insight. https://doi.org/10.1108/JFMM-03-2019-0041
  • Yang, K., Min, J., Garza, K. (2019). Post-stay email marketing implications for the hotel industry: Role of email features, attitude, revisit intention and leisure involvement level. Journal of Vacation Marketing. 25 (4) 405-417. Sage Journals. https://doi: 10.1177/1356766718814081
  • Min, J., Lee, H.S., Blum, S. (2019). Spillover impact of non-gaming amenities on gaming volumes. Cornell Hospitality Quarterly. 60 (3) 262-269. Sage Journals, https://doi.org/10.1177/1938965518787453
  • Min, J., Lee, H.S. (2017). The 23rd Asia Pacific Tourism Association Annual Conference, Busan, South Korea, June 18–21, 2017. Journal of Teaching in Travel & Tourism. 17 (4) 325-327. https://doi.org/10.1080/15313220.2017.1357520
  • Min, J., Raab, C., Tanford, S. (2016). Improving casino performance through enhanced loyalty programs. Journal of Hospitality Marketing & Management. 25 (3) 372-394. Taylor and Francis. https://doi: 10.1080/19368623.2015.1030528

    • Research Report

  • DeFranco, A., Lee, M., Min, J. (2023). A Homerun: Research Shows Hotel Guest Sentiments on Technology Have Improved Over Time. Hospitality Financial and Technology Professionals. https://www.hftp.org/blog/research-compares-hotel-guest-sentiments-technology-over-time
  • DeFranco, A., Lee, M., Min, J. (2023). Survey Report: How the Pandemic Gave a Boost to Guests’ Hotel Technology Usage, Satisfaction and Spending. Hospitality Financial and Technology Professionals. https://blog.hftp.org/survey-report-guest-hotel-technology-usage-satisfaction-and-spending/

Presentations Given

    Keynote/Plenary Address

  • Min, J. (Presenter), Global Academy of Tourism and Hospitality Education Webinar Series, How has consumer behavior changed due to the pandemic in the hospitality industry?, Global Academy of Tourism and Hospitality Education (GATE), Virtual, Nepal. (2022 - 2022).
  • Min, J. (Presenter), Leading through COVID-19 webinar: Future of customer experience, Future of customer experience in the disruptive world, College of Merchandising, Hospitality and Tourism, Virtual, United States of America. (2020 - 2020).

    • Oral Presentation

  • Hernandez, A. (Author & Presenter), Lee, M. (Author), DeFranco, A. (Author), Min, J. (Author), Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Is technology anxiety undermining customer experience with guest-facing technologies?: Examining the interaction effect of assimilation effects and facilitating conditions, Miami, FL, United States of America. (2024 - 2024).
  • Jeong, M. (Author), Yang, K. (Author & Presenter), Kim, H. (Author), Min, J. (Author), The Recent Advances in Retailing and Consumer Services Sciences, Curating subscription box services: Implications for the Pet Industry, The Recent Advances in Retailing and Consumer Services Sciences, Lyon, France, France. (2022 - 2023).
  • Vo, L. (Author), Min, J. (Author & Presenter), Lee, H.S. (Author), The Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students (THEREPS) Conference, Revving up revenue: Unlocking the power of cancellation policies on booking intentions, Las Vegas, NV, United States of America. (2023 - 2023).
  • Vo, L. (Author & Presenter), Min, J. (Author), The 28th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Revenue Management in the hospitality industry, Anaheim, CA, United States of America. (2023 - 2023).
  • Min, J. (Author), Kim, J. (Author & Presenter), Yang, K. (Author), International Textile and Apparel Association Annual Conference, Earning Customer Loyalty Through CSR Attribution, Trust, and Identification, International Textile and Apparel Association, Denver, CO, United States of America. (2022 - 2022).
  • Kim, J. (Author & Presenter), Yang, K. (Author), Min, J. (Author), International Textile and Apparel Association Annual Conference, I Feel Betrayed: Consumer Moral Responses to the Fashion Industry's Socially Irresponsible Actions Amid COVID-19., International Textile and Apparel Association, Denver, CO, United States of America. (2022 - 2022).
  • Lee, R. (Author & Presenter), Shin, M. (Author), Legendre, T. (Author), Min, J. (Author), The 75th International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference, When are customers willing to pay a premium price for a hotel’s biophilic design? Exploring the determinants of successful biophilic design implementation, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE), Washington D.C., United States of America. (2022 - 2022).
  • Min, J. (Author), Lee, H.S. (Author & Presenter), Agrusa, J. (Author), Lema, J. (Author), The 28th Asia Pacific Tourism Association (APTA) Annual Conference, What makes them come back? Exploring the link between loyalty program rewards and consumer intentions at integrated resorts, Asia Pacific Tourism Association, Chiang Mai, Philippines, Philippines. (2022 - 2022).
  • Min, J. (Author & Presenter), Zhang, X. (Author), Lee, H.S. (Author), Vo, L. (Author), The Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students Conference, The role of message norms, culture, and consciousness on diners’ willingness to pay for restaurants’ sustainable practices., KATHEA, Philadelphia, United States of America. (2022 - 2022).
  • Njeri, M.W. (Author & Presenter), Min, J. (Author), Multi-Disciplinary Information Research Symposium, virtual conference, Revisiting the appropriate use of exploratory factor analysis in information science research, University of North Texas, Virtual, United States of America. (2022 - 2022).
  • Agrusa, J. (Author & Presenter), Lema, J. (Author), Min, J. (Author), Linnes, C. (Author), Park, S. (Author), The 27th Asia Pacific Tourism Association (APTA) Annual Conference, New perspectives from international visitors to Thailand, The Asia Pacific Tourism Association, Virtual Conference, United States of America. (2021 - 2021).
  • Njeri, M.W. (Author & Presenter), Min, J. (Author), Multi-Disciplinary Information Research Symposium, The effects of online information overload on consumer confusion and trip satisfaction., University of North Texas, Virtual, United States of America. (2021 - 2021).
  • KC, B. (Author), Min, J. (Author & Presenter), Hoogendoorn, G. (Author), Serenari, C. (Author), North East Chapter of the Travel & Tourism Research Association (NETTRA), The importance of wildlife value orientations for ecotourism development, United States of America. (2021).
  • Min, J. (Author), Lee, H. (Author & Presenter), Yeo, P. (Author), Agrusa, J. (Author), Lema, J. (Author), The 26th Asia Pacific Tourism Association (APTA) Annual Conference, Integrated resort customer retention: the loyalty program benefits, satisfaction, and commitments., The Asia Pacific Tourism Association (APTA), Chiang Mai, Thailand, Philippines. (2020 - 2020).
  • Agrusa, J. (Author & Presenter), Min, J. (Author), Lema, J. (Author), Hussain, Z. (Author), The 26th Asia Pacific Tourism Association (APTA) Annual Conference, Limiting harassment in the restaurant industry., The Asia Pacific Tourism Association (APTA), Chiang Mai, Thailand, Philippines. (2020 - 2020).
  • Min, J. (Author & Presenter), KC, B. (Author), Kim, S. (Author), Lee, J. (Author), The 26th Asia Pacific Tourism Association (APTA) Annual Conference, The impact of natural disasters on a tourism destination., The Asia Pacific Tourism Association (APTA), Chiang Mai, Thailand, Philippines. (2020 - 2020).
  • Kim, J. (Author), Min, J. (Author & Presenter), Yang, K. (Author & Presenter), Global Marketing Conference, Hope, fear, and consumer behavioral change amid COVID-19: A conceptual model based on the protection motivation theory., Seoul, Republic of Korea, Korea, South. (2020 - 2020).
  • Thorne, S. (Author), Cohen, K. (Presenter), Min, J.E. (Author), The 14th Annual Consumer Experience Symposium, Research Showcase, Motivating Millenialls in the hospitlaity workplace, Univ of North Texas, Denton, Texas, United States of America. (2019 - 2019).
  • Thapa-Magar, A. (Author), Min, J. (Author & Presenter), Lee, H.S. (Author & Presenter), The 25th Asia Pacific Tourism Association (APTA) Annual Conference, Enlightening dark tourism in Nepal, The Asia Pacific Tourism Association, Da Nang, Vietnam, Vietnam. (2019 - 2019).
  • Su, H. (Author), Min, J. (Author & Presenter), Lee, H.S. (Author & Presenter), The 25th Asia Pacific Tourism Association (APTA) Annual Conference, The effects of reward types on customer loyalty in integrated resorts., The Asia Pacific Tourism Association, Da Nang, Vietnam, Vietnam. (2019 - 2019).
  • Thapa-Magar, A. (Author & Presenter), Min, J. (Author), Yang, K. (Author), Lee, H.S. (Author), The 24th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Dark Tourism Motivation, Experience and Perceived Benefits: A Case study of the Nepal Earthquake, Houston, TX, United States of America. (2019 - 2019).
  • Kim, J. (Author & Presenter), Ha, S. (Author), Cheng, H. (Author), Nix, K. (Author), Min, J.E. (Author), Global Marketing Conference, Impact of Immersive Virtual Environment Technology (IVET) Experience on Brand Attitude and Purchase Intention, GAMMA, Tokyo, Japan, Japan. (2018 - 2018).
  • Kim, J. (Author & Presenter), Ha, S. (Author), Cheng, H. (Author), Nix, K. (Author), Min, J.E. (Author), Global Marketing Conference, Virtual Reality (VR) in marketing: Shaping consumer brand experience, GAMMA, Tokyo, Japan, Japan. (2018 - 2018).
  • Garza, K. (Author), Yang, K. (Author & Presenter), Min, J. (Author), Global Marketing Conference, Thank You! Best practice of a post-stay email with levels of leisure involvement in the hotel industry., Global Alliance of Marketing and Management Associations (GAMMA), Tokyo, Japan, Japan. (2018 - 2018).
  • Min, J. (Author & Presenter), Agrusa, J. (Presenter), Malave, R.A. (Author), Lema, J. (Author), The 24th Asia Pacific Tourism Association (APTA) Annual Conference, Residents’ perception of the Galapagos Islands as a tourist destination, The Asia Pacific Tourism Association (APTA), Cebu, Philippines, Philippines. (2018 - 2018).
  • Espiritu, N. (Author & Presenter), Min, J. (Author & Presenter), Lee, H.S. (Author & Presenter), Kim, Y. (Author), The Korea American Hospitality & Tourism Educator Association Conference, Should hotels offer more rewards? Effects of reward program on firm’s profitability., Korea American Hospitality & Tourism Educator Association, Las Vegas, NV, United States of America. (2018 - 2018).
  • Su, S. (Author), Min, J. (Author & Presenter), The 23rd Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Predicting restaurant failures in Taiwan, Fort Worth, TX, United States of America. (2018 - 2018).
  • Azhar, A. (Author), Min, J. (Author & Presenter), The 23rd Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, The impact of Halal food on non-muslims, Fort Worth, TX, United States of America. (2018 - 2018).
  • Alamer, M. (Author), Min, J. (Author & Presenter), The 23rd Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, The impact of online reviews on hotels in Riyadh, Fort Worth, TX, United States of America. (2018 - 2018).
  • Thapa-Magar, A. (Author & Presenter), Min, J. (Author), The 3rd Hospitality Teaching and Learning Conference, Impact analysis of earthquake 2015 in hotel performance of Nepal to enlighten dark tourism., Denton, TX, United States of America. (2017 - 2017).
  • Min, J. (Author & Presenter), Blum, S. (Author), Lee, H. (Author), The 23rd Asia Pacific Tourism Association (APTA) Annual Conference, Spillover impact of non-gaming amenities on gaming volumes in a destination casino resort., Seoul, South Korea, Korea, South. (2017 - 2017).
  • Min, J. (Author & Presenter), Blum, S. (Author), Lee, H. (Author), The 3rd Global Tourism & Hospitality Conference (GTHC), The evidence of complimentary effects on profit: An empirical analysis of integrated casino resort revenue management., Hong Kong, Hong Kong. (2017 - 2017).
  • Lee, H. (Presenter), Min, J. (Author), The 3rd Global Hospitality & Tourism Conference (GHTC), Effect of electronic word-of-mouth (eWOM) on social networking sites (SNSs) for Generation Y’s booking intention on luxury hotels., Cheongju, South Korea, Korea, South. (2017 - 2017).
  • Lee, H. (Author & Presenter), Min, J. (Author), Yuan, J. (Author), The 21st Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, How do college students utilize social media to select a hospitality management program?, Philadelphia, PA, United States of America. (2016 - 2016).
  • Lee, H. (Author & Presenter), Min, J. (Author & Presenter), Hospitality Teaching & Learning Conference, How does the hospitality course related field trip affect student learning?, Dallas, TX, United States of America. (2015 - 2015).
  • Lee, H. (Author & Presenter), Min, J. (Author), Yuan, J. (Author), The 4th International Interdisciplinary Business-Economics Advancement Conference, Analyzing current trends of wineries’ involvements with social media., Las Vegas, NV, United States of America. (2015 - 2015).
  • Min, J. (Author & Presenter), Lee, H. (Author), Yuan, J. (Author), The 4th International Interdisciplinary Business-Economics Advancement Conference, Estimating the impact of casino complimentaries: the use of non-gaming promotions, Las Vegas, NV, United States of America. (2015 - 2015).
  • Lee, H. (Author & Presenter), Min , J. (Author & Presenter), Yuan, J. (Author), The 4th International Interdisciplinary Business-Economics Advancement Conference, How millennials utilize social media websites to select luxury hotels, Las Vegas, NV, United States of America. (2015 - 2015).
  • Lee, H. (Author & Presenter), Min , J. (Author), Yuan, J. (Author), The 4th International Interdisciplinary Business-Economics Advancement Conference, Using social media as a recruitment tool: Views of students at a Hospitality and Tourism program, Las Vegas, NV, United States of America. (2015 - 2015).
  • Min, J. (Author & Presenter), Lee, H. (Author), Blum, S. (Author), The 20th Graduate Students Research Conference, The indirect contribution of a loyalty program to casino restaurant revenues: An exploratory study., Tampa, FL, United States of America. (2015 - 2015).
  • Min, J. (Author & Presenter), Carola, R. (Author), Tanford, S. (Author), The 15th International Conference on Gambling & Risk Taking, Evaluating the impact of a new casino loyalty program on gaming volume., Las Vegas, NV, United States of America. (2013 - 2013).

    • Poster

  • Kim, J. (Author & Presenter), Yang, K. (Author), Min, J. (Author), International Textile and Apparel Association Annual Conference 8-11, How do consumers respond to labor issues in the apparel supply chain? The role of cognitive dissonance, moral disengagement, and moral responses, United States of America. (2023 - 2023).
  • Lee, H. (Author & Presenter), Min, J. (Author), Yuan, J. (Author), The 21st Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, The impacts of new hotels on neighboring hotels’ operational performances: The case of Houston metropolitan area., Philadelphia, PA,, United States of America. (2016 - 2016).
  • Min, J. (Author), Lee, H. (Author), Yuan, J. (Author & Presenter), The 13th Asia Pacific Council on Hotel, Restaurant, and Institutional Education (APacCHRIE), Hedonic estimates of complimentary offers and spatial price competition in the hotel industry., Auckland, New Zealand, New Zealand. (2015 - 2015).
  • Min, J. (Author), Lee, H. (Author), Blum, S. (Author), The 14th Annual Graduate Student Research Poster Competition, Estimating the impact of casino complimentaries: The use of non-gaming promotions., Texas Tech University, Lubbock, TX, United States of America. (2015 - 2015).
  • Min, J. (Author & Presenter), Lee, H. (Author), Yuan, J. (Author), The 20th Graduate Students Research Conference, An exploratory study of gambling motivations and patterns: A comparison between Western and Eastern casino players., Tampa, FL, United States of America. (2015 - 2015).

Media Contributions

    Internet

  • "SHARE Center crowns winners of New York competition," Hotel News Now. (November 20, 2019).
  • "STR’s SHARE Center crowns winners of Student Market Study Competition in New York," Smith Travel Research. (November 20, 2019).
  • "UNT hospitality students advance to finals of international contest," UNT Hospitality & Tourism Management News. (November 15, 2017).

Contracts, Grants, Sponsored Research

    Grant - Research

  • Kim, H. (Principal), Yang, K. (Co-Principal), Kim, J. (Co-Principal), Min, J. (Co-Principal), "Strengthening Urban Food System Resilience: The Development of Digital Platforms for Local Farmers' Markets," sponsored by CMHT Dean's Office, University of North Texas, $2000 Funded. (2023 - 2024).
  • Kim, J. (Principal), Min, J. (Co-Principal), Yang, K. (Co-Principal), "Consumer moral responses to the retail and hospitality industries’ socially irresponsible actions," sponsored by Center for Consumer Insights and Innovations, University of North Texas, $2250 Funded. (2022 - 2023).
  • Lee, H.S. (Principal), Min, J. (Co-Principal), Yang, K. (Co-Principal), "Casino, Crime, and Geographic Information System (GIS) – Investigating the spatial gap between social benefits and disparities," sponsored by Center for Consumer Insights and Innovation at CMHT, University of North Texas, $2000 Funded. (2022 - 2023).
  • Min, J. (Principal), "Biophilic design and big data analytics in the hospitality industry," sponsored by Office of the Provost, University of North Texas, $5000 Funded. (2022 - 2023).
  • Brandon, B.L. (Principal), Forney, J.C. (Co-Principal), Knight, D.K. (Co-Principal), Mihalick, L.S. (Co-Principal), Min, J. (Co-Principal), "Navigating Consumer Experiences in the Covid-19 World: GIS & Big Data Applications, Analysis & Insights for Retail, Hospitality &Tourism.," sponsored by UNT Team Mentoring Grant, University of North Texas, $3000 Funded. (2020 - 2021).
  • Forney, J.C. (Principal), Knight, D.K. (Co-Principal), Rice, M. (Supporting), Brandon, B.L. (Supporting), Min, J.E. (Supporting), Sankary, G. (Other), Mihalick, L. (Other), Sifford, K. (Supporting), Sindi, B. (Supporting), "Interdisciplinary Digital Data Insight Team - Office of Provost & Academic Affairs," sponsored by UNT Office of the Provost & Division of Academic Affairs, University of North Texas, $3000 Funded. (2020 - 2021).
  • Min, J.E. (Principal), "Creative and Research Enhancement Activity Time for Engagement (CREATE) Program," sponsored by University of North Texas, University of North Texas, $2000 Funded. (2019 - 2019).
  • Min, J. (Principal), "The contribution of amenities and customer rewards to profitability and customer loyalty in integrated resorts.," sponsored by University of North Texas, University of North Texas, $2000 Funded. (2018 - 2019).
  • Min, J. (Principal), "Faculty Summer Research Grant," sponsored by UNT, University of North Texas, $5000 Funded. (2017 - 2017).

    • Sponsored Research

  • Min, J.E. (Principal), Kim, H. (Co-Principal), Yang, K. (Co-Principal), KC, B. (Co-Principal), "Open knowledge at UNT Frisco (OK@UNTF): Discovering the future of the global tourism industry.," sponsored by The Charn Uswachoke International Development Fund, University of North Texas, $6700 Funded. (2019 - 2020).

Service

University Service

  • Faculty Advisor, The Hospitality Sales and Marketing Association International (HSMAI). (2023 - Present).
  • University Senate Service, Evaluation of University Administrators. (2019 - Present).
  • Faculty Advisor, Smith Travel Research Student Market Research Competition. (2017 - Present).
  • Committee Member, Graduate Committee, College of Merchandising, Hospitality and Tourism. (2016 - Present).
  • Committee Member, PAC Committee. (2024 - 2024).
  • Co-Chair, Research Committee. (2022 - 2023).
  • Other, Washington D.C. Faculty Research Fellow, UNT Research and Innovation. (2022 - 2023).
  • Faculty Advisor, Hospitality Financial and Technology Professionals Chapter. (2021 - 2022).
  • Committee Member, Marketing Committee. (2021 - 2022).
  • Member, ACPHA Accreditation Standards Committee. (2021 - 2021).
  • Committee Member, Curriculum Committee. (2020 - 2021).
  • Chairperson, Accounting and Finance Curriculum Committee. (2020 - 2020).
  • Faculty Advisor, Eta Sigma Delta – International Hospitality Management Honor Society. (2017 - 2020).
  • Committee Member, Search Committee - Assistant Professor. (2018 - 2019).
  • Committee Member, Program Development Committee. (2017 - 2019).
  • Committee Member, Undergraduate Curriculum Committee. (2017 - 2019).
  • Committee Member, Search Committee - Assistant Professor. (2017 - 2017).
  • Committee Member, Search Committee - The Robert Dedman Chair in Club Management. (2017 - 2017).
  • Committee Member, Undergraduate Research Fellowship. (2017 - 2017).

Public Service

  • Member, UNICEF Next Generation – Young Professionals helping children. Dallas, Texas. (2017 - 2022).

Professional Service

  • Reviewer, Ad Hoc Reviewer, Cogent Economics and Finance Journal. (2022 - Present).
  • Reviewer, Ad Hoc Reviewer, International Journal of Hospitality Management (SSCI). (2022 - Present).
  • Reviewer, Ad Hoc Reviewer, Tourism Review. (2022 - Present).
  • Reviewer, Conference Paper, Asia Pacific Tourism Association (APTA) Conference. (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, Cornell Hospitality Quarterly (SSCI). (2021 - Present).
  • Reviewer, Conference Paper, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, International Journal of Consumer Studies (SSCI). (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, International Journal of Hospitality & Tourism Administration. (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, Journal of Hospitality and Tourism Technology (SSCI). (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, Journal of Hospitality Marketing and Management (SSCI). (2021 - Present).
  • Reviewer, Conference Paper, Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students (THEREPS) Conference. Philadelphia, Pennsylvania. (2021 - Present).
  • Reviewer, Conference Paper, West Federation CHRIE Conference. (2021 - Present).
  • Reviewer, Ad Hoc Reviewer, International Journal of Contemporary Hospitality Management (SSCI). (2020 - Present).
  • Reviewer, Ad Hoc Reviewer, Journal of Foodservice Business Research. (2020 - Present).
  • Reviewer, Ad Hoc Reviewer, Journal of Hospitality and Tourism Management (SSCI). (2020 - Present).
  • Reviewer, Conference Paper, Graduate Education & Student Research Conference in Hospitality. (2019 - Present).
  • Member (GDRRC Researcher), Global Digital Retailing Research Center, UNT. Denton, TX. (2018 - Present).
  • Officer, Treasurer (Conference Organizer), Hospitality Teaching & Learning Conference (HTLC). Denton, TX. (2016 - Present).
  • Board of Directors, The Hospitality Sales and Marketing Association International (HSMAI) DFW Chapter. Dallas-Fort Worth, Texas. (2023 - 2024).
  • Officer, Treasurer, Korea-America Hospitality & Tourism Educators Association (KAHTEA). (2022 - 2024).
  • Other (Budget and Finance Director), Tourism, Hospitality, and Event Conference for Researchers, Educators, Practitioners, and Students (THEREPS) Conference. (2022 - 2024).
  • Editor, Guest Editor, Journal of Sustainability (SSCI). Basel, (2020 - 2023).
  • Committee Member, ICHRIE Conference Planning Committee. (2022 - 2022).
  • Other (Judge), West Federation CHRIE Undergraduate Research Competition. Sacramento, CA. (February 2022 - February 2022).
  • Other (Moderator), Asia Pacific Tourism Association (APTA) Conference. (2021 - 2021).
  • Other (Moderator), International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. (2021 - 2021).
  • Reviewer, Conference Paper, Asia Pacific Tourism Association (APTA) Conference. (2017 - 2019).
  • Reviewer, Conference Paper, Hospitality Teaching & Learning Conference (HTLC). Denton, TX. (2016 - 2019).
  • Reviewer, Conference Paper, Central Council on Hotel, Restaurant, and Institutional Education (Central CHRIE)Conference. (2018 - 2018).
  • Other (Moderator), Graduate Education & Student Research Conference in Hospitality. (2018 - 2018).
  • Other (Panelist), Hospitality Teaching & Learning Conference (HTLC). Denton, TX. (2018 - 2018).
  • Committee Member, Global Conference on Business and Economics. (2017 - 2018).
  • Reviewer, Journal Article, Journal of Hospitality Marketing and Management (SSCI). (2015 - 2018).
  • Reviewer, Conference Paper, Global Conference on Services Management. (2017 - 2017).
  • Reviewer, Conference Paper, Europe Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference. (2015 - 2017).
  • Reviewer, Journal Article, Tourism and Hospitality Research. (2016 - 2016).
  • Reviewer, Conference Paper, Texas Tech University Undergraduate Research Conference. (2015 - 2016).
  • Reviewer, Conference Paper, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. (2015 - 2015).