Jiaxin Zhang

Assistant Professor

University of North Texas

Department of Technical Communication

Email: Jiaxin.Zhang@unt.edu

PhD, Texas Tech University, 2024

Major: Technical Communication and Rhetoric
Dissertation: User-Centered Content Strategy for Communicating Public Health Crisis: A Study of University Risk Communication during COVID-19 Pandemic
MS, North Carolina State University, 2018

Major: Technical Communication
Dissertation: Revamping MSTC Ad Package
BS, Other/Not Listed, 2015

Major: Technical Communication
BA, Other/Not Listed, 2013

Major: English

Assistant Professor, University of North Texas. University of North Texas. (2024 - Present).
Graduate Part-time Instructor, Texas Tech University. Texas Tech University. (2019 - 2024).

Council for Programs in Technical and Scientific Communication. (September 2024 - Present).
Institute of Electrical and Electronics Engineers Professional Communication Society. (April 20, 2023 - Present).
National Council of Teachers of English. (March 2022 - Present).
Association for Computing Machinery Special Interest Group on Design of Communication. (August 2021 - Present).
Society for Technical Communication. (May 2021 - February 2025).

Self-Study Program, Association of College and University Educators (ACUE) Effective Teaching Program, The American Council on Education (ACE). Denton,TX,United States of America. (August 2024 - May 2025).
Self-Study Program, Faculty First Flight Program, University of North Texas. Denton,TX,United States of America. (August 2024 - May 2025).
Workshop, Early Career Workshop, Faculty Initiatives, UNT College of Liberal Arts & Social Sciences. Denton,TX,United States of America. (August 2024 - December 2024).

Teaching

Supervised Teaching Activity, "Teaching Assistant," Computer Science and Engineering. (September 9, 2024 - December 16, 2024).

Outstanding GPTI Award for 2022-2023, Texas Tech University. (May 2023).
Nominated for Helen DeVitt Jones Excellence In Graduate Teaching Award, Texas Tech University. (2024).
Nominated for Horn Distinguished Professors Graduate Achievement Award, Texas Tech University. (2024).
Helen L. Carter Quasi Endowment Scholarship, The Carter Family.
Microsoft Student Research Competition Travel Scholarship, ACM Special Interest Group on Design of Communication 2022.
2nd Place Winner, Microsoft Student Research Competition, ACM Special Interest Group on Design of Communication 2022.
The Sweetland Digital Rhetoric Collaborative (DRC) Fellowship, The Sweetland Digital Rhetoric Collaborative.
National Humanities Center (NHC) Graduate Student Summer Residency 2022, TTU Humanities Center.
Helen L. Carter Memorial Scholarship, The Carter Family.
2nd Place Winner, Microsoft Student Research Competition, ACM Special Interest Group on Design of Communication 2021.

Das, M., Flahive, M., Zhang, J., Faris, M. (2023). Integrating the marginalized and the mainstream: Women of color graduate instructors’ experience with identity, difference, and belonging. Threshold conscripts: Rhetoric and composition teaching assistantships. 367-384. WAC Clearinghouse.
Zhang, J. (2022). Activity 16: Practice rhetorical analysis through commercials. Dynamic activities for first-year composition: 96 ways to immerse, inspire, and captivate students. 50-53.

Zhang, J. (2023). A systematic review on the latest trends in intercultural technical and professional communication. IEEE.
Das, M., Zhang, J. (2022). International UX insights: Usability testing of international office websites at US universities. Society for Technical Communication.
Zhang, J. (2021). Designed for equitable learning: A study of UCD and liquid syllabus in an online synchronous course. 378-379. ACM International Conference on Design of Communication (SIGDOC). https://doi.org/10.1145/3472714.3475816

Pihlaja, B., Das, M., Davis, L., Dean, A., Fonseca, D.M., Hughes, E., Joswiak, R., Koleva, L., Yang, M., Zhang, J. (2024). Translation and Localization in Global Technical Communication. IEEE Transactions on Professional Communication. 67 (3) 386 - 402. Institute of Electrical and Electronics Engineers (IEEE). http://dx.doi.org/10.1109/tpc.2024.3418237

Zhang, J. (Author & Presenter), IEEE ProComm 2023 Conference, A systematic review on the latest trends in intercultural technical and professional communication, Ithaca, NY., (2023).
Zhang, J. (Presenter), Computer and Writing 2023, Connecting places: The hybrid practices of graduate students, Davis, CA, (2023).
Zhang, J., Conference on College Composition and Communication (CCCC), A case study on teaching experiences and practices of Chinese graduate assistants of writing at four American institutions, (2022).
Das, M., Zhang, J., Society for Technical Communication Summit, International UX insights: Usability testing of international office websites at US universities, Society for Technical Communication, Rosemont, IL, (2022).

Zhang, J. (Author & Presenter), The 50th Council for Programs in Scientific and Technical Communication (CPTSC), Departmental UX insights: A post-COVID UX study on university COVID-19 communication, CPTSC, Menomonie, WI, United States of America. (2024 - 2024).

Zhang, J. (Author & Presenter), Xie, C. (Author & Presenter), 2025 Conference on College Composition and Communication Annual Convention, Decoding bias and diversity: Analyzing representation in AI-generated wedding imagery through visual communication and social justice perspectives, CCCC, Baltimore, MD, United States of America. (2025 - 2025).
Zhang, J. (Author & Presenter), The 41st ACM Special Interest Group on Design of Communication (SIGDOC), Institutional content management: Content strategy for university risk communication during COVID-19 pandemic, Orlando, FL, (2023).
Zhang, J., The 40th ACM Special Interest Group on Design of Communication (SIGDOC), Web usability and content strategy: A study of university's covid-19 website, ACM, (2022).
Zhang, J., The 39th ACM Special Interest Group on Design of Communication (SIGDOC), Designed for equitable learning: A study of UCD and liquid syllabus in an online synchronous course, ACM, (2021).

Committee Member, Executive Committee. (August 2024 - Present).
Committee Member, MATC Portfolio Review Committee. (February 8, 2025 - February 28, 2022).
Committee Member, TECM Job Search Committee. (September 9, 2024 - December 4, 2024).
Committee Member, MATC Portfolio Review Committee. (September 27, 2024 - October 26, 2024).

Other (Volunteer), Community Reading Event at Harwell Elementary. (2022 - 2022).

Committee Member, Council for Programs in Technical and Scientific Communication (CPTSC) International Committee. (2023 - Present).
Committee Chair, Writing Program Administrators--Graduate Organization (WPA-GO) Diversity Sub-Committee. (August 2022 - May 2024).
Officer, Treasurer (Treasurer), Society for Technical Communication Student Chapter. (August 2021 - May 2023).
Committee Member, Writing Program Administrators--Graduate Organization (WPA-GO) Digital Presence Committee. (2021 - 2022).
Other (Student Volunteer), 2022 Society for Technical Communication Summit. (May 15, 2022 - May 18, 2022).
Judge (Judge), University Interscholastic League (UIL): Ready Writing Contest. (2019 - 2021).