Dr. Sam J. Cosgrove
Assistant Professor
University of North Texas
Department of Technical Communication
Email: Samantha.Cosgrove@unt.edu
Education
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PhD, Iowa State University, 2020
Major: English: Rhetoric & Professional Communication and Human-Computer Interaction
Dissertation: Hurricane Florence and Disaster Preparedness: Investigating Risk Through the Intersections of Technical Communication and User Experience -
MA, University of South Florida, 2016
Major: English
Specialization: Rhetoric and Composition
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BA, University of North Carolina at Pembroke, 2014
Major: English
Development Activities
- Other (Advanced Environmental Research Institute (AERI)), Member, AERI. United States of America. (May 2022).
- Workshop, Insights 2.0 New User Training Session, UNT Insights 2.0. United States of America. (August 20, 2024 - August 20, 2024).
- Conference Attendance, Computers and Writing, Conference on College Composition and Communication. Fort Worth,Texas,United States of America. (June 21, 2024 - June 23, 2024).
- Workshop, Navigating Insights for Research Data, UNT Office of Research and Innovation. United States of America. (April 24, 2024 - April 24, 2024).
- Seminar, Mastering Academic Time Management, National Center for Faculty Development and Diversity (NCFDD). United States of America. (April 11, 2024 - April 11, 2024).
- Workshop, Promotion and Tenure Workshop, UNT Faculty Success. United States of America. (October 2021 - November 2023).
- Conference Attendance, STC Summit, Society of Technical Communication. Atlanta,Georgia,United States of America. (May 14, 2023 - May 17, 2023).
- Workshop, CLASS Promotion and Tenure Workshop, UNT College of Liberal Arts and Social Sciences. United States of America. (April 2022 - April 2023).
- Workshop, Developing Broader Impacts for HSI Universities, UNT Office of Research and Innovation. United States of America. (April 12, 2023 - April 12, 2023).
- Seminar, How to Develop a Daily Writing Practice, National Center for Faculty Development and Diversity (NCFDD). United States of America. (March 9, 2023 - March 9, 2023).
- Seminar (Retreat), Unraveling Faculty Burnout Retreat, Agile Faculty (Rebecca Pope-Ruark). United States of America. (December 18, 2022 - December 18, 2022).
- Faculty Fellowship, UNT D.C. Faculty Research Fellows Program, UNT Office of Research and Innovation. United States of America. (January 2022 - May 2022).
- Workshop, Faculty Grantsmanship Workshop, UNT Office of Research and Innovation. United States of America. (April 5, 2022 - April 8, 2022).
- Workshop, Cost Share Essentials, UNT Office of Research and Innovation. United States of America. (March 3, 2022 - March 3, 2022).
- Workshop, The Art of Manuscript Writing, UNT Office of Research and Innovation. United States of America. (December 2, 2021 - December 2, 2021).
- Workshop, Getting Engaged Internationally, UNT Faculty Success. United States of America. (March 12, 2021 - March 12, 2021).
Teaching
Teaching Experience
- TECM 2700 - Technical Writing, 3 courses.
- TECM 3100 - Visual Technical Communication, 4 courses.
- TECM 4180 - Advanced Technical Communication, 7 courses.
- TECM 4300 - Usability and User Experience in Technical Communication, 6 courses.
- TECM 4700 - Writing in the Sciences, 1 course.
- TECM 4900 - Special Problems, 1 course.
- TECM 5290 - Design and Development of High Tech Training Materials, 3 courses.
University of North Texas
Teaching at Other Institutions
- Iowa State University, ENGL 313 Rhetorical Web Design, Spring 2018.
- Iowa State University, ENGL 314 Technical Communication, Fall 2017.
- Iowa State University, ENGL 250 Written, Oral, and Electronic Communication, Spring 2017.
- Iowa State University, ENGL 150 Critical Thinking and Communication, Fall 2016.
- University of South Florida, ENC 1102 Composition 2, Spring 2015.
- University of South Florida, ENC 1101 Composition 1, Fall 2014.
Non-Credit Instruction
- Guest Lecture, Department of Emergency Management and Disaster Science, 15 participants. (November 28, 2023).
- Guest Lecture, Eagle Technical Communicators (ETC), 15 participants. (April 18, 2023).
- Guest Lecture, Eagle Technical Communicators (ETC), 10 participants. (March 8, 2022).
Awards and Honors
- Thank you letter, UNT Honors College. (May 21, 2024).
- Letter of Appreciation, Special Interest Group on the Design of Communication (SIGDOC). (October 16, 2023).
- Certificate of Appreciation, North Texas Lone Star Chapter (NTLSC) Society for Technical Communication (STC). (December 8, 2022).
Research
Published Intellectual Contributions
- Tye-Williams, S., Johnson, C., Odenweller, K.G., Cosgrove, S.J., Henke, D., Evers, C., Waldron, V.R., Socha, T.J. (2023). Social Support, Fathers, and Work: At Home and Outside of the Home. Communicating Fatherhood: New Directions in Theory, Research, and Education. 293-309. New York, Peter Lang.
- Cosgrove, S.J. (2018). Review of "Fundamentals of User-Centered Design: A Practical Approach," by Still, B., & Crane, K. (2017). Boca Raton, FL: CRC Press.. Communication Design Quarterly. 5 (3) 74-77.
- Cosgrove, S.J., Hutchison, A., Vance, B., Beck, P., Bregler, J., Lopez, K., Sharma, R. (2022). Investigating job advertisements as interdisciplinary research. IEEE Proceedings. 2022 IEEE International Professional Communication Conference (ProComm). 284-286. Institute of Electrical and Electonic Engineers (IEEE). https://ieeexplore.ieee.org/abstract/document/9881746
- Cosgrove, S.J., Vance, B. (2021). Aligning Content with Reality: Practitioner Perspectives on Textbook Keywords. 2021 STC Technical Communication Summit Proceedings. 34-38. Society for Technical Communication (STC). https://summit.stc.org/wp-content/uploads/2021/05/2021STCSummit.pdf
- Vance, B., Cosgrove, S.J. (2020). Student Reflections in Digital Literacy. The Proceedings of the Annual Computers and Writing Conference, 2019. 83-93. The WAC Clearinghouse. https://wac.colostate.edu/repository/collections/conferences/collections/cw2019/
- Cosgrove, S.J. (2019). Incorporating UX into TPC Graduate Curriculum through HCI: Potential Collaboration for Future Interdisciplinary Studies. Proceedings for 2019 CPTSC Annual Conference. 90-91. Council for Programs in Technical and Scientific Communication (CPTSC). https://cptsc.org/wp-content/uploads/2020/03/CPTSC2019.pdf
- Cosgrove, S.J. (2018). Graduate Student Research: An Empirical Analysis of Apprehension and Experience within Technical and Professional Communication. Proceedings for 2018 CPTSC Annual Conference. 122-123. Council for Programs in Technical and Scientific Communication (CPTSC). https://cptsc.org/wp-content/uploads/2019/06/2018_CPTSC_conference.pdf#page=122
- Cosgrove, S.J. (2018). Responsive Data Visualization: the National Weather Service and the Representation of Risk. SIGDOC '18: Proceedings of the 36th ACM International Conference on the Design of Communication. 1-2. Association for Computing Machinery (ACM).
- Cosgrove, S.J. (2023). Finding the gap: A comparison of UX industry practices and UX course outcomes in TPC programs . IEEE Transactions on Professional Communication. 66 (4) 256-265. https://ieeexplore.ieee.org/document/10280626/
- Richardson, B.K., Cosgrove, S.J., Elkhalid, A. (2023). “They masked our children”: School district communication officers’ sensemaking of parent activists during the COVID-19 pandemic.. International Journal of Business Communication. https://journals.sagepub.com/eprint/IJWMZWZFZ9TGIB3DZQ6R/full
- Cosgrove, S. (2023). Improving technical and risk communication: An organizational study of North Carolina Emergency Management and Hurricane Florence. IEEE Transactions on Professional Communication. 66 (3) 284-299. Institute of Electrical and Electronics Engineers (IEEE). https://ieeexplore.ieee.org/document/10213272/
- Coffelt, T., Cosgrove, S., Vance, B. (2022). Measuring business and professional communication skills. Business and Professional Communication Quarterly. 85 (2) 169-191. Association of Business Communication. https://journals.sagepub.com/doi/full/10.1177/23294906221082235
- Cosgrove, S.J. (2018). Exploring usability and user-centered design through emergency management websites: Advocating responsive web design. Communication Design Quarterly. 6 (2) 93-102. https://dl.acm.org/doi/10.1145/3282665.3282674
Book Chapter
Book Review
Conference Proceeding
Journal Article
Presentations Given
- Cosgrove, S.J. (Author & Presenter), Davis, K. (Author & Presenter), Stambler, D.M. (Author & Presenter), SIGDOC 2022 Conference, Social media and user advocacy: Lessons learned from COVID-19 vaccine hunters, ACM Special Interest Group on the Design of Communication, Boston, MA, United States of America. (2022 - 2022).
- Vance, B. (Author & Presenter), Hutchison, A. (Author & Presenter), Cosgrove, S. (Author & Presenter), Sharma, R. (Author & Presenter), Verma, S. (Author & Presenter), Lopez, K. (Author & Presenter), Bregler, J. (Author & Presenter), Beck, P. (Author & Presenter), Liu, A. (Author & Presenter), IEEE ProComm 2022, Investigating job advertisements as interdisciplinary research, IEEE Professional Communication Society, Limerick, Ireland, Ireland. (2022 - 2022).
- Cosgrove, S.J. (Author & Presenter), Symposium on Communicating Complex Information, Addressing communication hallenges in environmental risk perception of methylmercury exposure in underserved communities, St. Paul, Minnesota, United States of America. (2025 - 2025).
- Richardson, B.K. (Author), Cosgrove, S.J. (Author), Elkhalid, A. (Author), National Communication Association, School District Communication Officers Sensemaking of Parental Involvement During COVID: An Exploratory Model of Stakeholder Activism., Applied Communication Division, National Harbor, Maryland, United States of America. (2023 - 2023).
- Coffelt, T. (Author & Presenter), Cosgrove, S. (Author & Presenter), Vance, B. (Author & Presenter), Association of Business Communication Annual International Conference, Measuring business and professional communication skills, Association of Business Communication, Virtual, United States of America. (2021 - 2021).
- Cosgrove, S. (Author & Presenter), Hutchison, A. (Author & Presenter), Vance, B. (Author & Presenter), SIGDOC 2021 Conference, Data-mining job postings for communication skills to target and improve technical writing curricula, ACM Special Interest Group on the Design of Communication, Virtual, United States of America. (2021 - 2021).
- Cosgrove, S. (Author & Presenter), STC Summit, Aligning Content with Reality: Practitioner Perspectives on Textbook Keywords, Society for Technical Communication, Virtual, United States of America. (2021 - 2021).
- Cosgrove, S. (Panelist), Association of Business Communication Annual International Conference, Practitioner perspectives for digital workplaces: Strengthening business communication research through remote methods, Association of Business Communication, Virtual, United States of America. (2020 - 2020).
- Cosgrove, S.J. (Author & Presenter), Vance, B. (Author & Presenter), Computers and Writing, Student reflections on digital literacy., East Lansing, Michigan, United States of America. (2019).
- Tye-Williams, S. (Author & Presenter), Odenweller, K. (Author & Presenter), Cosgrove, S.J. (Author & Presenter), Johnson, C. (Author & Presenter), Klocke, K. (Author & Presenter), Central States Communication Association Convention 2019, ’m not just babysitting: Exploring stay-at-home fathers’ experiences through the communication theory of identity, Central States Communication Association, Omaha, Nebraska, United States of America. (2019).
- Cosgrove, S.J. (Author & Presenter), ATTW 2019 Conference, Accountable risk management: Creating a stronger social media presence through #CajunNavy and #HurricaneFlorence, Association of Teachers of Technical Writing (ATTW), Pittsburgh, PA, United States of America. (2019).
- Cosgrove, S.J. (Author & Presenter), Conference on College Composition and Communication (CCCC), erforming genre and embodied cognition: The phenomenology of writing performance anxiety, Conference on College Composition and Communication (CCCC), Pittsburgh, PA, United States of America. (2019).
- Tye-Williams, S. (Author & Presenter), Cosgrove, S.J. (Author & Presenter), Johnson, C. (Author & Presenter), Klocke, K. (Author & Presenter), National Communication Association Annual Conference, It’s not something I like to talk about:” Exploring the Experiences of Stay-At-Home Fathers, National Communication Association (NCA), Salt Lake City, Utah, United States of America. (2018).
- Cosgrove, S.J. (Author & Presenter), 2018 CPTSC Annual Conference, Graduate student research: An empirical analysis of apprehension and experience within technical and professional communication, Council for Programs in Technical and Scientific Communication (CPTSC), Minneapolis, Minnesota, United States of America. (2018).
- Coffelt, T. (Author & Presenter), Arp, A. (Author & Presenter), Cosgrove, S.J. (Author & Presenter), Standifer, G. (Author & Presenter), Kemp, M. (Author & Presenter), Vance, B. (Author & Presenter), Association of Business Communication Annual International Conference, Measuring Business Communication: Including Diverse Skills, Association of Business Communication (ABC), Miami, Florida, United States of America. (2018).
- Cosgrove, S.J. (Author & Presenter), SIGDOC '18: The 36th ACM International Conference on the Design of Communication, Responsive Data Visualization: the National Weather Service and the Representation of Risk, ACM Special Interest Group on the Design of Communication, Milwaukee, Wisconsin, United States of America. (2018).
- Cosgrove, S.J. (Author & Presenter), Conference on College Composition and Communication (CCCC), WPAs and Technology: Transforming the Discourse of Composition within Digital Space, Conference on College Composition and Communication (CCCC), Kansas City, Missouri, United States of America. (2018).
- Cosgrove, S.J. (Author & Presenter), Council of Writing Program Administrators (CWPA), The Current State of Learning Management Systems: Working towards Implementation and Understanding, Council of Writing Program Administrators (CWPA), Knoxville, Tennessee, United States of America. (2017).
- Cosgrove, S.J. (Author & Presenter), Council for Programs in Technical & Scientific Communication 2019 Annual Conference, Incorporating UX into TPC graduate curriculum through HCI: Potential collaboration for future interdisciplinary studies, Council for Programs in Technical & Scientific Communication (CPTSC), Westchester, Pennsylvania, United States of America. (2019).
- Cosgrove, S.J. (Author & Presenter), Association of Teachers of Technical Writing (ATTW), Drop, Cover, and Hold On: Analyzing Risk Communication through Visual Rhetoric, Association of Teachers of Technical Writing (ATTW), Houston, Texas, United States of America. (2016).
Panel Presentation
Paper
Poster
Contracts, Grants, Sponsored Research
- Cosgrove, S.J. (Principal), Thompson, E. (Co-Principal), "Research Seed Grant," University of North Texas, $9897.24 Funded. (2024 - 2025).
Grant - Research
Service
University Service
- Committee Member, UNT Teaching and Learning Design Team. (March 2025 - Present).
- Committee Member, Search Committee. (August 2024 - Present).
- Member, Strategic Planning Committee. (August 2024 - Present).
- Committee Member, Personnel Affairs Committee. (January 2024 - Present).
- Committee Member, MA Portfolio Committee. (January 2024 - June 2024).
- Committee Member, Undergraduate Curriculum Committee. (August 2023 - May 2024).
- Committee Member, Search Committee. (August 2023 - November 2023).
- Faculty Mentor, Faculty Liaison. (August 2022 - May 2023).
- Committee Chair, Scholarship Committee. (February 2022 - April 2023).
- Committee Member, The Big Design Scholarship Committee. (February 1, 2021 - April 1, 2023).
- Committee Member, Academic Program Review Committee. (August 2022 - March 2023).
- Committee Member, MA Portfolio Committee. (August 2021 - April 2022).
- Committee Member, Scholarship Committee. (February 1, 2021 - April 1, 2021).
Professional Service
- Board of Advisors, STC North Texas Lone Star Chapter (NTLSC). (December 2022 - Present).
- Reviewer, Journal Article, IEEE Transactions on Professional Communication. (June 2024).
- Reviewer, Journal Article, IEEE Transactions on Professional Communication. (March 2024).
- Reviewer, Book, Routledge. (March 30, 2024).
- Reviewer, Journal Article, Journal of Business and Technical Communication. (October 26, 2023).
- Reviewer, Conference Paper, Association of Business Communication (ABC). (May 5, 2023).
- Reviewer, Conference Paper, ACM Special Interest Group for Design of Communication (SIGDOC). (April 17, 2023).
- Reviewer, Conference Paper, IEEE ProComm Conference. (January 31, 2023).
- Reviewer, Conference Paper, SIGDOC’s Student Research Competition (SRC). (October 2021).
- Reviewer, Book, WAC Clearinghouse. (August 2021).