Faculty Profile

Kim Campbell

Title
Professor
Department
Technical Communication
College
College of Liberal Arts and Social Sciences

    

    

      


                          

            
Curriculum Vitae

            

              Click Here to View Faculty CV
            

          

        
                          

            
Education

            



  

  


  
PhD, Louisiana State University, 1990. 
Major: English
Degree Specialization: Rhetoric, Composition & Linguistics
Dissertation Title: Theoretical and Pedagogical Applications of Discourse Analysis to Professional Writing





          

        
                

          
Current Scheduled Teaching*


          
TECM 4920.702, Cooperative Education in Technical Communication, Summer 2024 
TECM 5640.750, Practicum in Technical Communication, Summer 2024 
TECM 4920.001, Cooperative Education in Technical Communication, Spring 2024 
TECM 5200.001, Digital Content Strategies for Communication Professionals, Spring 2024 Syllabus
TECM 5640.705, Practicum in Technical Communication, Spring 2024 
TECM 5190.301, Style and Technical Writing, Spring 2024 Syllabus


          
*
  Texas Education Code 51.974 (HB 2504) requires each institution of
  higher education to make available to the public, a syllabus for
  undergraduate lecture courses offered for credit by the institution.
  

        

      

    

  


    

    

      


        


          


            
Previous Scheduled Teaching*


            
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Fall 2023 Syllabus
                    

                    TECM 5195.001, Editing Technical Documents, Fall 8W2 2023 Syllabus SPOT
                    

                    TECM 5640.745, Practicum in Technical Communication, Fall 2023 Syllabus
                    

                    TECM 5175.001, Writing in Professional Settings, Fall 2023 Syllabus SPOT
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Summer 10W 2023 
                    

                    TECM 5640.750, Practicum in Technical Communication, Summer 10W 2023 
                    

                    TECM 4920.001, Cooperative Education in Technical Communication, Spring 2023 
                    

                    TECM 5200.001, Digital Content Strategies for Communication Professionals, Spring 8W1 2023 Syllabus SPOT
                    

                    TECM 5640.705, Practicum in Technical Communication, Spring 2023 
                    

                    TECM 5190.301, Style and Technical Writing, Spring 8W2 2023 Syllabus SPOT
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Fall 2022 
                    

                    TECM 5191.801, Digital Literacies for Professional Communicators, Fall 8W2 2022 Syllabus SPOT
                    

                    TECM 5195.001, Editing Technical Documents, Fall 8W1 2022 Syllabus SPOT
                    

                    TECM 5640.745, Practicum in Technical Communication, Fall 2022 
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Summer 10W 2022 
                    

                    TECM 5200.801, Digital Content Strategies for Communication Professionals, Summer 8W2 2022 Syllabus SPOT
                    

                    TECM 5640.750, Practicum in Technical Communication, Summer 10W 2022 
                    

                    TECM 5195.301, Editing Technical Documents, Spring 8W1 2022 Syllabus SPOT
                    

                    TECM 5640.705, Practicum in Technical Communication, Spring 2022 
                    

                    TECM 4910.001, Special Problems, Spring 2022 
                    

                    TECM 5190.301, Style and Technical Writing, Spring 8W2 2022 Syllabus SPOT
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Fall 2021 
                    

                    TECM 5200.601, Digital Content Strategies for Communication Professionals, Fall 8W1 2021 Syllabus SPOT
                    

                    TECM 5200.801, Digital Content Strategies for Communication Professionals, Fall 8W1 2021 Syllabus SPOT
                    

                    TECM 5191.001, Digital Literacies for Professional Communicators, Fall 8W2 2021 Syllabus SPOT
                    

                    TECM 5191.805, Digital Literacies for Professional Communicators, Fall 8W2 2021  SPOT
                    

                    TECM 5640.745, Practicum in Technical Communication, Fall 2021 Syllabus
                    

                    TECM 4900.002, Special Problems, Fall 2021 
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Summer 10W 2021 Syllabus
                    

                    TECM 5640.750, Practicum in Technical Communication, Summer 10W 2021 Syllabus
                    

                    TECM 5200.301, Digital Content Strategies for Communication Professionals, Spring 8W2 2021 Syllabus SPOT
                    

                    TECM 5200.601, Digital Content Strategies for Communication Professionals, Spring 8W2 2021  SPOT
                    

                    TECM 5640.705, Practicum in Technical Communication, Spring 2021 Syllabus
                    

                    TECM 5190.001, Style and Technical Writing, Spring 8W1 2021 Syllabus
                    

                    TECM 5191.001, Digital Literacies for Professional Communicators, Fall 8W2 2020 Syllabus SPOT
                    

                    TECM 5195.301, Editing Technical Documents, Fall 8W1 2020 Syllabus SPOT
                    

                    TECM 5640.745, Practicum in Technical Communication, Fall 2020 Syllabus
                    

                    TECM 4920.702, Cooperative Education in Technical Communication, Summer 10W 2020 Syllabus
                    

                    TECM 5640.750, Practicum in Technical Communication, Summer 10W 2020 Syllabus
                    

                    TECM 5195.301, Editing Technical Documents, Spring 8W1 2020 Syllabus
                    

                    TECM 5195.311, Editing Technical Documents, Spring 8W1 2020 Syllabus
                    

                    TECM 5191.001, Digital Literacies for Professional Communicators, Fall 8W2 2019 Syllabus SPOT
                    

                    TECM 2800.001, The Profession of Technical Communication, Spring 2019 Syllabus SPOT
                    

                    TECM 4900.001, Special Problems, Fall 2018 
                    

                    TECM 2800.001, The Profession of Technical Communication, Fall 2018 Syllabus SPOT
                    

                    TECM 4190.002, Technical Editing, Spring 2018 Syllabus SPOT
                    

                    TECM 4190.003, Technical Editing, Fall 2017 Syllabus SPOT
                    

                    TECM 4950.001, Senior Capstone Course, Spring 2017 Syllabus SPOT
                    

                    TECM 5185.501, Principles of Technical Communication, Fall 2016  SPOT
                    

                    TECM 4950.001, Senior Capstone Course, Fall 2016 Syllabus SPOT

          


          
*
  Texas Education Code 51.974 (HB 2504) requires each institution of
  higher education to make available to the public, a syllabus for
  undergraduate lecture courses offered for credit by the institution.
  

        

      

    

  

  
  	

	

	  

		

		   
Published Publications



  

  
Published Intellectual Contributions


  
Book
Riley, K., Campbell, K. S., Manning, A., Parker, F.  (2015). Revising Professional Writing in Science and Technology, Business, and the Social Sciences. (4th), .  Hilton Head, SC: Parlay Press. 
Campbell, K. S. (2015). Thinking and Interacting Like a Leader: The TILL System for Effective Leadership Communication. (2nd), .  Hilston Head, SC: Parlay Press. 
Campbell, K.  (1995). Coherence, Continuity, and Cohesion: Theoretical Foundations for Document Design. Lawrence Erlbaum Associates. 
Book Chapter
Williams, E. S., Lawrence, E. R., Campbell, K. S., Spiehler, S.  (2009). The effect of emotional exhaustion and depersonalization on physician-patient communication: A theoretical model, implications, and directions for future research. Advances in Health Care Management. (Volume 8), 3–20. Emerald Group. 
Campbell, K. S. (2008). Physicians and patients: How professionals build relationships through rapport management. Connecting People with Technology. 145–154. 
Conference Proceeding
Friess, E., Campbell, K. S., Boettger, R. K., Lam, C. Y. (2017). Are we missing the boat? A roundtable discussion on research methods and how they define the field. IEEE International Professional Communication Society (ProComm). 
Campbell, K. S. (2005). The rapport management model: How physicians build relationships with patients. International Professional Communication Conference. 422–432.  Limerick, Ireland: IEEE. 
Guest Editorial
Campbell, K. S. (2022). Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.. International Journal of Business Communication. 59(2), 309-311. https://doi.org/10.1177/23294884221082462
Journal Article
Campbell, K. S., Naidoo, J. S., Smith, J. (2023). When your boss says, “you need to sound more professional”: Writing style and writer attributions. International Journal of Business Communication. Sage. 
Campbell, K. S., Swisher, V.  (2023). A Maturity Model for Content Strategy Development and Technical Communicator Leadership. Journal of Technical Writing and Communication. 53(4), 286-309. Sage. 
Lam, C., Campbell, K.  (2021). Follow the leader? The Impact of Leader Rapport Management on Social Loafing. Business Communication Quarterly. Association of Business Communication. 
Campbell, K. S., Naidoo, J. S., Campbell, S. M. (2020). Hard or Soft Sell? Understanding White Papers as Content Marketing. IEEE Transactions on Professional Communication. 63(1), 21-38. 
Campbell, K. S., Lam, C. Y. (2019). The Effect of Leader Rapport-Management Feedback on Leader–Member Relationship Quality and Perceived Group Effectiveness in Student Teams. IEEE Transactions on Professional Communication. 62(3), . IEEE. 
Campbell, K. S., Amare, N., Kane, E., Manning, A. D., Naidoo, J. S. (2017). Plain style preferences of US professionals. IEEE Transactions on Professional Communication. 60(4), 401-411. 
Campbell, K. S., Naidoo, J. S. (2017). Rhetorical move structure in high-tech marketing white papers. Journal of Business and Technical Communication. 31(1), 94–118. 
Campbell, K. S., Whitman, M. V., Holmes IV, O., Johnson, D. E. (2016). Exploring the social identity threat response framework. 35(3), 205-220. 
Campbell, K. S. (2016). Flipping to teach the conceptual foundations of successful workplace writing. Business Communication Quarterly. 79(1), 54–67. http://bcq.sagepub.com/cgi/doi/10.1177/2329490615608847
Campbell, K. S., Carmichael, P., Naidoo, J. S. (2015). Responding to hostility: Evidence-based guidance for communication during planned organizational change. Business Communication Quarterly. http://bcq.sagepub.com/cgi/doi/10.1177/2329490614551570
Dulek, R. E., Campbell, K. S. (2015). On the dark side of strategic communication. Journal of Business Communication. 52(1), 122–142. 
White, C. D., Campbell, K. S., Kacmar, K. M. (2012). Development and validation of a measure of leader rapport management: The LRM Scale. Journal of Behavioral and Applied Management. 13(2), 121–149. 
Campbell, K. S. (2012). Just-in-case and just-in-time use of a video lecture-tutorial to teach students to manage tone in professional writing. Journal of Organizational Behavior Education. 5, 135–144. 
Brammer, C., Amare, N., Campbell, K. S. (2008). Culture shock: Teaching writing wthin interdisciplinary contact zones. Across the Disciplines. 5(July), 1–15. 
Campbell, K. S. (2007). Dank je, domo arigato, and thanks. IEEE Transactions on Professional Communication. 50(4), 273–274. 
Campbell, K. S., White, C. D., Durant, R.  (2007). Necessary evils, (in)justice, and rapport management. Journal of Business Communication. 44(2), 161–185. http://job.sagepub.com/cgi/doi/10.1177/0021943606297904
Campbell, K. S. (2006). Leading a project team. Other. 50(8), 1–3. 
Campbell, K. S., Davis, L., Skinner, L.  (2006). Rapport management during the exploration phase of the salesperson-customer relationship. Journal of Personal Selling and Sales Management. 26(4), 359–370. http://mesharpe.metapress.com/openurl.asp?genre=article&id=doi:10.2753/PSS0885-3134260403
Campbell, K. S., Davis, L.  (2006). The sociolinguistic basis of managing rapport when overcoming buying objections. Journal of Business Communication. 43(1), 43–66. http://job.sagepub.com/cgi/doi/10.1177/0021943605282098
Campbell, K. S., White, C. D., Johnson, D. E. (2003). Leader-member relations as a function of rapport management. Journal of Business Communication. 40(3), 170–194. 
Robinson, D. F., Savage, G. T., Campbell, K. S. (2003). Organizational learning, diffusion of innovation, and international collaboration in telemedicine.. Health Care Management Review. 28(1), 68–78. http://www.ncbi.nlm.nih.gov/pubmed/12638374
Campbell, K. S., Mothersbaugh, D. L., Brammer, C., Taylor, T.  (2001). Peer versus self assessment of oral business presentation performance. Business Communication Quarterly. 64(3), 23–42. 
Savage, G. T., Campbell, K. S., Patman, T., Nunnelley, L. L. (2000). Beyond managed costs. Health Care Management Review. 25(1), 93–108. 
Campbell, K. S. (2000). Research methods course work for students specializing in business and technical communication. Journal of Business and Technical Communication. 14(2), 223–241. 
Campbell, K. S. (1999). Collecting information: Qualitative research methods for solving workplace problems. Technical Communication. 46(4), 532–545. 
Campbell, K. S., Brammer, C., Amare, N.  (1999). Exploring how instruction in style affects writing quality. Business Communication Quarterly. 62(3), 71–86. 
Campbell, K. S., Follender, S. I., Shane, G.  (1998). Preferred strategies for responding to hostile questions in environmental public meetings. Management Communication Quarterly. 11(3), 401–421. http://mcq.sagepub.com/cgi/doi/10.1177/0893318998113003
Campbell, K. S., Parker, F., Follender, S. I. (1996). Responding to hostile questions: More insights from speech act theory. Technical Communication Quarterly. 5(2), 151–167. 
Parker, F., Campbell, K. S. (1993). Linguistics and writing: A reassessment. Other. 44(3), 295–314. 
Campbell, K. S. (1991). Structural cohesion in technical texts. Other. 21(3), 221–237. 
Campbell, K. S. (1990). A lesson in polite non-compliance: Gawain’s coversational strategies in Fitt 3 of Sir Gawain and the Green Knight. Other. 28(1-2), 53–62. 
Campbell, K. S. (1990). Explanations in negative messages: More insights from speech act theory. Journal of Business Communication. 27(4), 357–376. 
Campbell, K. S., Riley, K., Parker, F.  (1990). You-perspective: Insights from speech act theory. Other. 20(2), 189–199. 
Campbell, K. S. (1989). Review: A Linguistic Study of American Punctuation by Charles F . Meyer. Other. 40(2), 242–243. 
Other
Campbell, K. S. (2022). Resume Submission Guidelines for Tech Comm Students. LinkedIn Pulse. https://www.linkedin.com/pulse/resume-submission-guidelines-tech-comm-students-kim-sydow-campbell/
Campbell, K. S. (2022). Guidelines for Content in Tech Comm Student Resumes. LinkedIn Pulse. https://www.linkedin.com/pulse/guidelines-content-tech-comm-student-resumes-kim-sydow-campbell/
Campbell, K. S. (2020). Job Search Advice for Tech Comm Students. LinkedIn Pulse. https://www.linkedin.com/pulse/job-search-advice-tech-comm-students-kim-sydow-campbell/



	
		
		
	  

	

	

  
    
	

	

	  

		

		   	
		
		
	  

	

	

	
	

  
  
  

  	

		

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					Overall
Summative Rating		
					Challenge and
Engagement Index		
					Response Rate
					
				

			
			
				

					
					
out of 5		
					
out of 7		
					%
 of 
students responded		
					
					
				

			
		


		
    
			
  • Overall Summative Rating (median):
    
			This rating represents the combined responses of students to the four global summative items and is presented to provide an overall index of the class’s quality. Overall summative statements include the following (response options include a Likert scale ranging from 5 = Excellent, 3 = Good, and 1= Very poor):
				
      
					
    • The course as a whole was
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    • The course content was
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    • The instructor’s contribution to the course was
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    • The instructor’s effectiveness in teaching the subject matter was
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  • Challenge and Engagement Index:
    
			This rating combines student responses to several SPOT items relating to how academically challenging students found the course to be and how engaged they were. Challenge and Engagement Index items include the following (response options include a Likert scale ranging from 7 = Much higher, 4 = Average, and 1 = Much lower):
				
      
					
    • Do you expect your grade in this course to be
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    • The intellectual challenge presented was
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    • The amount of effort you put into this course was
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    • The amount of effort to succeed in this course was
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    • Your involvement in course (doing assignments, attending classes, etc.) was
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