Faculty Profile

Samantha Cosgrove

Title
Assistant Professor
Department
Technical Communication
College
College of Liberal Arts and Social Sciences

    

    

      


                          

            
Curriculum Vitae

            

              Click Here to View Faculty CV
            

          

        
                          

            
Education

            



  

  


  
PhD, Iowa State University, 2020. 
Major: English: Rhetoric & Professional Communication and Human-Computer Interaction
Dissertation Title: Hurricane Florence and Disaster Preparedness: Investigating Risk Through the Intersections of Technical Communication and User Experience
MA, University of South Florida, 2016. 
Major: English
Degree Specialization: Rhetoric and Composition
BA, University of North Carolina at Pembroke, 2014. 
Major: English





          

        
                

          
Current Scheduled Teaching*


          
TECM 4180.302, Advanced Technical Communication, Spring 2024 Syllabus
TECM 5290.001, Design and Development of High Tech Training Materials, Spring 2024 Syllabus
TECM 4300.001, Usability and User Experience in Technical Communication, Spring 2024 Syllabus


          
*
  Texas Education Code 51.974 (HB 2504) requires each institution of
  higher education to make available to the public, a syllabus for
  undergraduate lecture courses offered for credit by the institution.
  

        

      

    

  


    

    

      


        


          


            
Previous Scheduled Teaching*


            
                    

                    TECM 5290.001, Design and Development of High Tech Training Materials, Spring 8W1 2023 Syllabus SPOT
                    

                    TECM 3100.001, Visual Technical Communication, Spring 2023 Syllabus SPOT
                    

                    TECM 3100.301, Visual Technical Communication, Spring 2023  SPOT
                    

                    TECM 4180.001, Advanced Technical Communication, Fall 2022 Syllabus SPOT
                    

                    TECM 4300.001, Usability and User Experience in Technical Communication, Fall 2022 Syllabus SPOT
                    

                    TECM 4180.802, Advanced Technical Communication, Summer 5W1 2022 Syllabus SPOT
                    

                    TECM 4300.001, Usability and User Experience in Technical Communication, Spring 2022 Syllabus SPOT
                    

                    TECM 3100.001, Visual Technical Communication, Spring 2022 Syllabus SPOT
                    

                    TECM 3100.301, Visual Technical Communication, Spring 2022 Syllabus SPOT
                    

                    TECM 4180.001, Advanced Technical Communication, Fall 2021 Syllabus SPOT
                    

                    TECM 4300.001, Usability and User Experience in Technical Communication, Fall 2021 Syllabus SPOT
                    

                    TECM 2700.802, Technical Writing, Summer 5W1 2021 Syllabus SPOT
                    

                    TECM 2700.825, Technical Writing, Summer 5W1 2021 Syllabus SPOT
                    

                    TECM 4180.004, Advanced Technical Communication, Spring 2021 Syllabus SPOT
                    

                    TECM 4180.005, Advanced Technical Communication, Spring 2021 Syllabus SPOT
                    

                    TECM 4900.001, Special Problems, Fall 2020 
                    

                    TECM 2700.307, Technical Writing, Fall 2020 Syllabus SPOT
                    

                    TECM 4300.001, Usability and User Experience in Technical Communication, Fall 2020 Syllabus SPOT

          


          
*
  Texas Education Code 51.974 (HB 2504) requires each institution of
  higher education to make available to the public, a syllabus for
  undergraduate lecture courses offered for credit by the institution.
  

        

      

    

  

  
  	

	

	  

		

		   
Published Publications



  

  
Published Intellectual Contributions


  
Journal Article
Richardson, B. K., Cosgrove, S. J., Elkhalid, A.  (2023). “They masked our children”: School district communication officers’ sensemaking of parent activists during the COVID-19 pandemic.. International Journal of Business Communication. https://journals.sagepub.com/eprint/IJWMZWZFZ9TGIB3DZQ6R/full
Cosgrove, S. J. Finding the gap: A comparison of UX industry practices and UX course outcomes in TPC programs . IEEE Transactions on Professional Communication. 66(4), 256-265. 
Coffelt, T., Cosgrove, S., Vance, B.  (2022). Measuring business and professional communication skills. Business and Professional Communication Quarterly. 85(2), 169-191. Association of Business Communication. https://journals.sagepub.com/doi/full/10.1177/23294906221082235
Cosgrove, S.  Improving technical and risk communication: An organizational study of North Carolina Emergency Management and Hurricane Florence. IEEE Transactions on Professional Communication. 66(3), 284-299. 
Cosgrove, S. J. (2018). Exploring usability and user-centered design through emergency management websites: Advocating responsive web design. Communication Design Quarterly. 6(2), 93-102. 



	
		
		
	  

	

	

  
    
	

	

	  

		

		   
Awarded Grants



  
  
  	  
          
Contracts, Grants and Sponsored Research  

 	 
	 	 
  
Grant - Research   
Cosgrove, S. J. (Principal), Thompson, E. (Co-Principal), "Research Seed Grant," University of North Texas, $9897.24 Funded. (2024 – Present).



	
		
		
	  

	

	

	
	

  
  
  

  	

		

		,  
			
				

					
					Overall
Summative Rating		
					Challenge and
Engagement Index		
					Response Rate
					
				

			
			
				

					
					
out of 5		
					
out of 7		
					%
 of 
students responded		
					
					
				

			
		


		
    
			
  • Overall Summative Rating (median):
    
			This rating represents the combined responses of students to the four global summative items and is presented to provide an overall index of the class’s quality. Overall summative statements include the following (response options include a Likert scale ranging from 5 = Excellent, 3 = Good, and 1= Very poor):
				
      
					
    • The course as a whole was
      • 
					
    • The course content was
      • 
					
    • The instructor’s contribution to the course was
      • 
					
    • The instructor’s effectiveness in teaching the subject matter was
      • 
				
    
			
    • 
			
  • Challenge and Engagement Index:
    
			This rating combines student responses to several SPOT items relating to how academically challenging students found the course to be and how engaged they were. Challenge and Engagement Index items include the following (response options include a Likert scale ranging from 7 = Much higher, 4 = Average, and 1 = Much lower):
				
      
					
    • Do you expect your grade in this course to be
      • 
					
    • The intellectual challenge presented was
      • 
					
    • The amount of effort you put into this course was
      • 
					
    • The amount of effort to succeed in this course was
      • 
					
    • Your involvement in course (doing assignments, attending classes, etc.) was
      • 
				
    
			
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