Chris Y. Lam

Previous Scheduled Teaching

Published Intellectual Contributions

Abstracts and Proceedings

• Lam, C. & Bauer, M.. (2008). Incorporating experimental designs in business communication research. Proceedings of the 73rd Annual Convention of the Association for Business Communication.Related Links:http://tinyurl.com/8mcd972.
• Lam, C. & Mackiewicz, J.. (2007). A case study of coherence in workplace instant messages. Proceedings of the 2007 IEEE International Professional Communication Conference.Related Links:http://tinyurl.com/92zshfg.
• Lam, C.. (2006). Applying the spatial-contiguity effect to software manuals. Proceedings of the 2006 IEEE International Professional Communication Conference.Related Links:http://tinyurl.com/8dlcg4v.

Book

• Wolfe, J., Lam, C.Y. (2024). Team Writing, 2nd Edition. https://www.macmillanlearning.com/college/us/product/Team-Writing/p/131933976X

Book Chapter

• Lam, C.Y. (2023). Functional Flexibility: Cultivating a Culture of Adaptability for the Work of Professional Writing. WAC Clearinghouse.
• Lam, C.Y. (2023). Research in Keywords in Technical and Professional Communication. WAC Clearinghouse.

Conference Proceeding

• Lam, C.Y., Boettger, R.K. (2017). An overview of research methods in technical communication journals (2012–2016). Other. 4. IEEE.
• Friess, E., Campbell, K.S., Boettger, R.K., Lam, C.Y. (2017). Are we missing the boat? A roundtable discussion on research methods and how they define the field. IEEE International Professional Communication Society (ProComm).
• Boettger, R.K., Lam, C.Y., Palmer, L. (2017). Improving the data information literacies of technical communication undergraduates. Other. Institute of Electrical and Electronics Engineers (IEEE).
• Lam, C.Y. (2017). Transforming Your Conference Paper into an Article for the IEEE Transactions on Professional Communication.
• Lam, C.Y. (2016). Can slack curb slacking?: Examining the importance of team communication in reducing social loafing. IEEE Professional Communication Society.
• Lam, C.. (2014). Visualizing Categorical Data: An Introduction to Correspondence Analysis for Technical Communication Researchers. Proceedings of the 2014 IEEE Professional Communication Society Conference..

Journal Article

• Lam, C., Wolfe, J. (2023). An Introduction to Quasi-Experimental Research for Technical and Professional Communication Instructors. Journal of Business and Technical Communication. 37 (2) Iowa State, Iowa, Sage.
• Lam, C., Campbell, K. (2021). Follow the leader? The Impact of Leader Rapport Management on Social Loafing. Business Communication Quarterly. Association of Business Communication.
• Lam, C. (2021). Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019. Technical Communication. STC. stc.org/techcomm/2021/04/29/hashtag-techcomm-an-overview-of-members-networks-and-themes-from-2016-2019/
• Friess, E., Lam, C.Y. (2021). "Dude, that sucks": Examining Scrum's Influence on Empathy in Student Teams. Technical Communication Quarterly. 30 (2) 189-203. Taylor and Francis.
• Lam, C., Biggerstaff, E. (2019). Finding Stories in the Threads: Can Technical Communication Students Leverage User-Generated Content to Gain Subject-Matter Familiarity?. IEEE Transactions on Professional Communication. 62 (4) IEEE.
• Campbell, K.S., Lam, C.Y. (2019). The Effect of Leader Rapport-Management Feedback on Leader–Member Relationship Quality and Perceived Group Effectiveness in Student Teams. IEEE Transactions on Professional Communication. 62 (3) IEEE.
• Friess, E., Lam, C.Y. (2018). Cultivating a sense of belonging: Using Twitter to Establish a Community in an Introductory Technical Communication Classroom. Technical Communication Quarterly. 27 (4) 343-361.
• Lam, C.Y. (2018). More than a feeling: Applying a data-driven framework in the technical and professional communication team project. IEEE Transactions on Professional Communication. 61 (4) 409-427. IEEE.
• Hannah, M.A. & Lam, C.. (2017). Drawing From Available Means Assessing the Rhetorical Dimensions of Facebook Practice. International Journal of Business Communication. 54 (3) Sage. http://job.sagepub.com/content/early/2015/02/17/2329488415572788
• Lam, C.Y., Hannah, M.A., Friess. (2016). Connecting programmatic research with social media: Using data from Twitter to inform programmatic decisions. Programmatic Perspectives. 8 (2) 47-71.
• Lam, C. (2016). Correspondence analysis: A statistical technique ripe for technical and professional communication researchers. IEEE Transactions on Professional Communication. 59 (3) IEEE.
• Lam, C. (2016). Improving technical communication group projects: An experimental study of media synchronicity theory training on communication outcomes. Journal of Business and Technical Communication. 30 (1) Sage.
• Hannah, M.A., Lam, C.Y. (2016). Patterns of Dissemination: Examining and Documenting Practitioner Knowledge Sharing Practices on Blogs. Technical Communication. 63 (4) STC.
• Lam, C. & Hannah, M.A.. (2016). The Social Help Desk: Examining How Twitter is Used As a Technical Support Tool. 4 (2) ACM.
• Lam, C & Hannah, M.A.. (2016). Flipping the Audience Script: An Activity That Integrates Research and Audience Analysis. 79 (1) Sage. http://bcq.sagepub.com/content/early/2015/08/03/2329490615593372.abstract
• Lam, C.. (2015). The Role of Communication and Cohesion in Reducing Social Loafing in Group Projects. 78 (4) Sage. http://bcq.sagepub.com/content/early/2015/07/29/2329490615596417.abstract
• Lam, C.. (2014). Where did we come from and where are we going?: Examining authorship characteristics in technical communication research. http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6977987
• Boettger, R.K., Lam, C.Y. (2013). An Overview of Experimental and Quasi-Experimental Research in Technical Communication Journals (1992–2011). IEEE Transactions on Professional Communication. 56 (4) 272-293. Institute of Electrical and Electronics Engineers (IEEE). http://dx.doi.org/10.1109/tpc.2013.2287570
• Lam, C.. (2013). The efficacy of text messaging to improve connectedness and team attitude in student technical communication projects: An experimental study. Journal of Business and Technical Communication, 27(2), 180-208. Related Links:http://jbt.sagepub.com/content/27/2/180.abstract. http://jbt.sagepub.com/content/27/2/180.abstract
• Lam, C.. (2011). Linguistic politeness in student-team Emails: Its impact on trust between leaders and members. IEEE Transactions on Professional Communication, 54 , 360-375. Related Links: http://tinyurl.com/97muyy3. http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6087245&tag=1
• Mackiewicz, J. & Lam, C.. (2009). Coherence in workplace instant messages. Journal of Technical Writing & Communication, 39, 417-431. Related Links: http://tinyurl.com/9w2vpx6 http://baywood.metapress.com/app/home/contribution.asp?referrer. http://baywood.metapress.com/link.asp?id=k48g72153027pxr1

Contracts, Grants and Sponsored Research

Grant - Research

• Lam, C., "External Consultant," sponsored by National Science Foundation, International, $599301 Funded. (2020 - 2025).
• Lam, C.Y., "An investigation of the STEM Team Writing Process," sponsored by UNT, University of North Texas, $4250 Funded. (2019 - 2019).
• Lam, C.Y., "Small Grant," sponsored by UNT, University of North Texas, $1000 Funded. (2017 - 2017).
• Lam, C.Y. (Principal), "The role of media choice training on social loafing in student team projects," sponsored by Scholarly and Creative Activity Grant (SCA), University of North Texas, $5000 Funded. (2014 - 2014).
• Lam, C.Y. (Principal), "Comprehensively examining research in technical communication scholarship: A two-part empirical study," sponsored by Research Initiative Grant (RIG), University of North Texas, $4300 Funded. (2013 - 2014).
• Lam, C.Y. (Principal), "The impact of media choice training on communication and task performance in student projects: An experimental study," sponsored by Junior Faculty Summer Research Fellowship, University of North Texas, $5000 Funded. (2013 - 2013).
• Lam, C.Y. (Principal), "The Efficacy of Text Messaging in Collaborative Writing Projects: An Experimental Study," sponsored by Junior Faculty Summer Research Fellowship, University of North Texas, $5000 Funded. (2012 - 2012).
• Lam, C.Y. (Principal), "Dissertation Grant," sponsored by Illinois Institute of Technology- Interprofessional Projects, Other, $1300 Funded. (2008 - 2008).
• Lam, C., "External Consultant," sponsored by National Science Foundation, International, Funded. (2020 - 2025).