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Kim H. Williams

Title: Chair

Department: Hospitality, Event and Tourism Management

College: College of Merchandising, Hospitality and Tourism

Curriculum Vitae

Curriculum Vitae Link

Education

  • PhD, University of New Orleans, 2006
    Major: Urban Studies
    Specialization: Tourism
    Dissertation: A Comparison of Travel Behaviors of African American and White Travelers to an Urban Destination: The Case of New Orleans
  • MBA, University of New Orleans, 2000
    Major: Business Administration
  • BGS, University of New Orleans, 1995
    Major: General Studies
    Specialization: Geology and Business

Current Scheduled Teaching

No current or future courses scheduled.

Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Previous Scheduled Teaching

HMGT 5630.002Advanced Convention and Event ManagementFall 2023 SPOT
CMHT 4790.706Internship in Merchandising & Hospitality ManagementSummer 10W 2022 SPOT
CMHT 4790.701Internship in Merchandising & Hospitality ManagementFall 2020 SPOT
CMHT 4790.705Internship in Merchandising & Hospitality ManagementFall 2020 SPOT
HMGT 2860.002Management Foundations in the Hospitality IndustrySpring 2020 Syllabus
Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Published Intellectual Contributions

    Abstracts and Proceedings

  • Robinson, L., Massey, K., Crutsinger, C.A., Williams, K.H. Mentoring Experiences of Undergraduate Retail and Hospitality Students. 80 (1) International Textiles and Apparel Association Conference Proceedings.
  • Njeri, M.W., Uanhoro, J.O., Williams, K.H., Allen, J.M., Kemp, E. (2023). A Bayesian Confirmatory Factor Analysis of the Perceived Private Club Members’ Benefits. Phoenix, AZ, 2023 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) conference.
  • Njeri, M.W., Williams, K.H., Allen, J.M. (2023). Private Club Member Perceived Social and Psychological Benefits: Scale Development and Validation. Orange, CA, 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

    • Journal Article

  • Kemp, E., Zhang, X., Njeri, M., Williams, K.H. (2014). Sonic Branding in Hospitality Marketing. Tourism Review. https://www.emerald.com/insight/content/doi/10.1108/TR-04-2024-0317/full/html
  • Njeri, M.W., Allen, J.M., Line, L., Uanhoro, J.O., Williams, K.H. Measuring the relational benefits of private club membership: A factor analytic evaluation. Journal of Hospitality & Tourism Research.
  • Njeri, M.W., Allen, J.M., Williams, K.H., Uanhoro, J.O. Private club members' relational benefits scale: a factor analytic evaluation..
  • Kemp, E., Davis, C., Trivitt, J., Williams, K.H., Zhang, X., Cromartie, J. (2023). Hospitable Healthscapes: Managing the Service Experience in Hospital Environments. The Consortium Journal of Hospitality and Tourism. Summer 2023 7-14. Durham, North Carolina, School of Business North Carolina Central University.
  • Green, Y.N., Chen, H., Williams, K.H. (2023). The Perceived Impacts of Service Learning on Academic Community Engagement. The Consortium Journal of Hospitality and Tourism. 25 (Summer 2023) 37-42. Durham, North Carolina, School of Business North Carolina Central University.
  • Chen, H., Green, Y., Williams, K. (2023). Does Perceived Manager Support Reduce Hospitality Supervisors’ Emotional Exhaustion? The Mediating Role of Control Over Time and Negative Emotions. International Hospitality Review. 37 (1) 110-124. Emerald Publishing. https://www.emerald.com/insight/content/doi/10.1108/IHR-03-2021-0024/full/pdf?title=does-perceived-manager-support-reduce-hotel-supervisors-emotional-exhaustion-the-mediating-role-of-control-over-time-and-negative-emotions
  • Sun, J., Leung, X., Zhang, H., Williams, K. (2022). Attracting generation Z talents to the hospitality industry through COVID CSR practices. International Journal of Contemporary Hospitality Management. 34 (4) 1587-1606.
  • Kemp, E., Bordelon, B., Williams, K. (2020). Linking Up: Examining Students’ Experiences and Anxieties with Professional Networking. 7 (1) Journal for Excellence in Business & Education. http://www.jebejournal.org/index.php/jebe/article/view/118
  • Green, Y., Chen, H., Williams, K.H. (2019). Festival Admission and Visitors’ Behavioral Intentions: Do Previous Visit and Age Matter?. Other. 2 (2) 76-87. Indianapolis, IN, Events and Tourism Institute at IUPUI. http://journals.iupui.edu/index.php/ETR/issue/view/1483
  • Kennett-Hensel, P.A., Kemp, E., Williams, K., Borders, A.L. (2019). The Path to Adoption and Advocacy: Exploring Dimensions of Brand Experience and Engagement at Trade Shows.. Event Management. 23 (6) 871-881. Putnam Valley, NY, Cognizant Communication Corporation. https://www.ingentaconnect.com/content/cog/em/2019/00000023/00000006/art00008;jsessionid=30arqn0b009fw.x-ic-live-02
  • Kemp, E., Williams, K., Min, D., Chen, H. (2019). Happy Feelings: Examining Music in the Service Environment. 33 (1) 5-15. International Hospitality Review/Emerald Publishing Limited. www.emeraldinsight.com/2516-8142.htm

    • Manuscript

  • Williams, K. A Sustained Culture of Resilience: A Case Study of the New Orleans Hospitality and Tourism Industry in the 21st Century.

Contracts, Grants and Sponsored Research

    Contract

  • Williams, K.H. (Principal), "Las Vegas Sands Travel Fund," sponsored by Sands Corporation, International, $50000 Funded. ( - 2023).

    • Grant - Service

  • Hawley, J.M. (Co-Principal), Wood, P.C. (Principal), "Globalizing the Educational Experience:The College of Merchandising, Hospitality, and Tourism," sponsored by U.S. Department of Education, FED, Funded. (2020 - 2022).

    • Grant - Teaching

  • , P. (Principal), Hawley (Co-Principal), Bennett, A. (Co-Principal), Williams, K. (Supporting), Pookulangara, S.A. (Supporting), Jestratijevic, I. (Supporting), Leung, X. (Supporting), Mhlanga, L.A. (Supporting), Kim, J. (Supporting), Shenberger, A. (Supporting), Augustin, S., "Globalizing the Educational Experience: The College of Merchandising, Hospitality, and Tourism," sponsored by Department of Education, Federal, $180371 Funded. (2020 - 2023).
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Overall
Summative Rating		 Challenge and
Engagement Index		 Response Rate

out of 5
out of 7		 %
of
students responded
  • Overall Summative Rating (median):
    This rating represents the combined responses of students to the four global summative items and is presented to provide an overall index of the class’s quality. Overall summative statements include the following (response options include a Likert scale ranging from 5 = Excellent, 3 = Good, and 1= Very poor):
    • The course as a whole was
    • The course content was
    • The instructor’s contribution to the course was
    • The instructor’s effectiveness in teaching the subject matter was
  • Challenge and Engagement Index:
    This rating combines student responses to several SPOT items relating to how academically challenging students found the course to be and how engaged they were. Challenge and Engagement Index items include the following (response options include a Likert scale ranging from 7 = Much higher, 4 = Average, and 1 = Much lower):
    • Do you expect your grade in this course to be
    • The intellectual challenge presented was
    • The amount of effort you put into this course was
    • The amount of effort to succeed in this course was
    • Your involvement in course (doing assignments, attending classes, etc.) was
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