Lam, C. Y. (2008). Incorporating experimental designs in business communication research. Proceedings of the 73rd Annual Convention of the Association for Business Communication.Related Links:http://tinyurl.com/8mcd972.
Lam, C. Y. (2007). A case study of coherence in workplace instant messages. Proceedings of the 2007 IEEE International Professional Communication Conference.Related Links:http://tinyurl.com/92zshfg.
Lam, C. Y. (2006). Applying the spatial-contiguity effect to software manuals. Proceedings of the 2006 IEEE International Professional Communication Conference.Related Links:http://tinyurl.com/8dlcg4v.
Lam, C. Y. (2023). Functional Flexibility: Cultivating a Culture of Adaptability for the Work of Professional Writing. WAC Clearinghouse.
Lam, C. Y. (2023). Research in Keywords in Technical and Professional Communication. WAC Clearinghouse.
Lam, C. Y., Boettger, R. K. (2017). An overview of research methods in technical communication journals (2012–2016). Other. 4. IEEE.
Friess, E., Campbell, K. S., Boettger, R. K., Lam, C. Y. (2017). Are we missing the boat? A roundtable discussion on research methods and how they define the field. IEEE International Professional Communication Society (ProComm).
Boettger, R. K., Lam, C. Y., Palmer, L. (2017). Improving the data information literacies of technical communication undergraduates. Other. Institute of Electrical and Electronics Engineers (IEEE).
Lam, C. Y. (2017). Transforming Your Conference Paper into an Article for the IEEE Transactions on Professional Communication.
Lam, C. Y. (2016). Can slack curb slacking?: Examining the importance of team communication in reducing social loafing. IEEE Professional Communication Society.
Lam, C. Y. (2014). Visualizing Categorical Data: An Introduction to Correspondence Analysis for Technical Communication Researchers. Proceedings of the 2014 IEEE Professional Communication Society Conference..
Lam, C., Wolfe, J. (2023). An Introduction to Quasi-Experimental Research for Technical and Professional Communication Instructors. Journal of Business and Technical Communication. 37(2), . Iowa State, Iowa: Sage.
Lam, C., Campbell, K. (2021). Follow the leader? The Impact of Leader Rapport Management on Social Loafing. Business Communication Quarterly. Association of Business Communication.
Lam, C. (2021). Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019. Technical Communication. STC. stc.org/techcomm/2021/04/29/hashtag-techcomm-an-overview-of-members-networks-and-themes-from-2016-2019/
Friess, E., Lam, C. Y., (2021). "Dude, that sucks": Examining Scrum's Influence on Empathy in Student Teams. Technical Communication Quarterly. 30(2), 189-203. Taylor and Francis.
Lam, C., Biggerstaff, E. (2019). Finding Stories in the Threads: Can Technical Communication Students Leverage User-Generated Content to Gain Subject-Matter Familiarity?. IEEE Transactions on Professional Communication. 62(4), . IEEE.
Campbell, K. S., Lam, C. Y. (2019). The Effect of Leader Rapport-Management Feedback on Leader–Member Relationship Quality and Perceived Group Effectiveness in Student Teams. IEEE Transactions on Professional Communication. 62(3), . IEEE.
Friess, E., Lam, C. Y. (2018). Cultivating a sense of belonging: Using Twitter to Establish a Community in an Introductory Technical Communication Classroom. Technical Communication Quarterly. 27(4), 343-361.
Lam, C. Y. (2018). More than a feeling: Applying a data-driven framework in the technical and professional communication team project. IEEE Transactions on Professional Communication. 61(4), 409-427. IEEE.
Hannah, M. A., Lam, C. Y. (2017). Drawing From Available Means Assessing the Rhetorical Dimensions of Facebook Practice. International Journal of Business Communication. 54(3), . Sage. http://job.sagepub.com/content/early/2015/02/17/2329488415572788
Lam, C. Y., Hannah, M. A., Friess, (2016). Connecting programmatic research with social media: Using data from Twitter to inform programmatic decisions. Programmatic Perspectives. 8(2), 47-71.
Lam, C. (2016). Correspondence analysis: A statistical technique ripe for technical and professional communication researchers. IEEE Transactions on Professional Communication. 59(3), . IEEE.
Lam, C. (2016). Improving technical communication group projects: An experimental study of media synchronicity theory training on communication outcomes. Journal of Business and Technical Communication. 30(1), . Sage.
Hannah, M. A., Lam, C. Y. (2016). Patterns of Dissemination: Examining and Documenting Practitioner Knowledge Sharing Practices on Blogs. Technical Communication. 63(4), . STC.
Lam, C., Hannah, M. A. (2016). The Social Help Desk: Examining How Twitter is Used As a Technical Support Tool. 4(2), . ACM.
Lam, C. Y., Hannah, M. A. (2016). Flipping the Audience Script: An Activity That Integrates Research and Audience Analysis. 79(1), . Sage. http://bcq.sagepub.com/content/early/2015/08/03/2329490615593372.abstract
Lam, C. Y. (2015). The Role of Communication and Cohesion in Reducing Social Loafing in Group Projects. 78(4), . Sage. http://bcq.sagepub.com/content/early/2015/07/29/2329490615596417.abstract
Lam, C. Y. (2014). Where did we come from and where are we going?: Examining authorship characteristics in technical communication research. http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6977987
Boettger, R. K., Lam, C. Y. (2013). An Overview of Experimental and Quasi-Experimental Research in Technical Communication Journals (1992–2011). IEEE Transactions on Professional Communication. 56(4), 272-293. Institute of Electrical and Electronics Engineers (IEEE). http://dx.doi.org/10.1109/tpc.2013.2287570
Lam, C. Y. (2013). The efficacy of text messaging to improve connectedness and team attitude in student technical communication projects: An experimental study. Journal of Business and Technical Communication, 27(2), 180-208. Related Links:http://jbt.sagepub.com/content/27/2/180.abstract. http://jbt.sagepub.com/content/27/2/180.abstract
Lam, C. Y. (2011). Linguistic politeness in student-team Emails: Its impact on trust between leaders and members. IEEE Transactions on Professional Communication, 54 , 360-375.
Related Links:
http://tinyurl.com/97muyy3. http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6087245&tag=1
Lam, C. Y. (2009). Coherence in workplace instant messages. Journal of Technical Writing & Communication, 39, 417-431.
Related Links:
http://tinyurl.com/9w2vpx6
http://baywood.metapress.com/app/home/contribution.asp?referrer. http://baywood.metapress.com/link.asp?id=k48g72153027pxr1