Faculty Profile

Christy Crutsinger

Title
Professor
Department
Merchandising and Digital Retailing
College
College of Merchandising, Hospitality and Tourism

    

Education

PhD, Texas Woman's University, Denton, TX, 1994.
Major: Merchandising, Minor: Business
Dissertation Title: Service Expectations of Female Fashion Consumers: A Comparison by Retail Store Format
MS, University of North Texas, Denton, TX, 1987.
Major: Human Resource Management, Minor: Education
BS, University of North Texas, Denton, TX, 1985.
Major: Secondary Education

Current Scheduled Teaching*

No current or future courses scheduled.

* Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Previous Scheduled Teaching*

CMHT 2790.001, Career Development, Spring 2021 Syllabus SPOT
MDSE 5950.010, Master's Thesis, Spring 2021
MDSE 5920.005, Problem in Lieu of Thesis, Spring 2021 Syllabus SPOT
MDSE 3370.001, Social Psychology of Dress and Appearance, Spring 2021 Syllabus SPOT
MDSE 2750.002, Consumers in a Global Market, Fall 2020 Syllabus SPOT
MDSE 2750.501, Consumers in a Global Market, Fall 2020 Syllabus SPOT
MDSE 3370.001, Social Psychology of Dress and Appearance, Fall 2020 Syllabus SPOT
CMHT 5700.001, Service Excellence, Spring 2020 Syllabus
MDSE 3370.001, Social Psychology of Dress and Appearance, Spring 2020 Syllabus
EDHE 6900.710, Special Problems, Spring 2014
SMHM 5920.009, Problem in Lieu of Thesis, Spring 2013
SMHM 5920.003, Problem in Lieu of Thesis, Fall 2011
SMHM 5910.002, Special Problems in Various Areas of Concentration, Fall 2011
SMHM 5920.005, Problem in Lieu of Thesis, Summer 10W 2011
SMHM 3370.001, Fashion Theory & Trend Analysis, Spring 2011 Syllabus
SMHM 5900.004, Special Problems in Various Areas of Concentration, Spring 2011
SMHM 4980.001, Experimental Course, Fall 2010 Syllabus
SMHM 5700.001, Service Excellence, Summer 5W1 2009
SMHM 5700.004, Service Excellence, Summer 5W1 2009
SMHM 5950.701, Master's Thesis, Summer 5W1 2008
SMHM 5900.703, Special Problems in Various Areas of Concentration, Summer 5W1 2008
SMHM 3370.001, Fashion Theory & Trend Analysis, Spring 2008
SMHM 5790.701, Field Experiences in Various Areas of Concentration, Spring 2008
SMHM 5950.703, Master's Thesis, Spring 2008
SMHM 5950.701, Master's Thesis, Fall 2007
SMHM 5500.002, Merchandising Strategies, Fall 2007
SMHM 5500.004, Merchandising Strategies, Fall 2007
SMHM 3370.001, Fashion Theory & Trend Analysis, Spring 2007
SMHM 4500.002, Internship in Merchandising and Hospitality Management, Fall 2006
SMHM 5950.701, Master's Thesis, Fall 2006
SMHM 3350.001, Survey of Historic and Contemporary Styles, Fall 2006
SMHM 5900.701, Special Problems in Various Areas of Concentration, Summer 5W2 2006
SMHM 3370.001, Fashion Theory & Trend Analysis, Spring 2006
SMHM 5790.702, Field Experiences in Various Areas of Concentration, Spring 2006
SMHM 4500.002, Internship in Merchandising and Hospitality Management, Spring 2006
SMHM 5950.701, Master's Thesis, Spring 2006
SMHM 5950.701, Master's Thesis, Fall 2005
SMHM 5500.002, Merchandising Strategies, Fall 2005
SMHM 3350.001, Survey of Historic and Contemporary Styles, Fall 2005
SMHM 5700.002, Service Excellence, Summer 3W1 2005
SMHM 3370.001, Fashion Theory & Trend Analysis, Spring 2005
SMHM 4500.002, Internship in Merchandising and Hospitality Management, Spring 2005
SMHM 5900.704, Special Problems in Various Areas of Concentration, Spring 2005
SMHM 5910.004, Special Problems in Various Areas of Concentration, Spring 2005
SMHM 2360.001, Aesthetics and Environment, Fall 2004
SMHM 5790.704, Field Experiences in Various Areas of Concentration, Fall 2004
SMHM 4500.002, Internship in Merchandising and Hospitality Management, Fall 2004
SMHM 5950.704, Master's Thesis, Fall 2004
SMHM 3350.001, Survey of Historic and Contemporary Styles, Fall 2004

* Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Published Publications

Published Intellectual Contributions

Abstracts and Proceedings
Crutsinger, C. A., Pookulangara, S. A., Zorola, M. S., Burton, M. (2020). Mentor Up: Preparing for the 21st Century Classroom.
Crutsinger, C. A., Hawley, J. (2019). Future Proofing Your Department. 76, 3. International Textiles and Apparel Association Conference Proceedings.
Crutsinger, C. A., McPherson, M. A. (2018). Move Over or Move Out: Working Collaboratively With Former Chairs. 2017 Academic Chairperson's Conference Proceedings. http://newprairiepress.org/accp/2018/leadership/1
McPherson, M. A., Crutsinger, C. A., Jefferson, S., Rohwer, D. A. (2017). Avoiding Yet Another Search: Programs that Support a Diverse Faculty. 2017 Academic Chairperson's Conference Proceedings. http://newprairiepress.org/cgi/viewcontent.cgi?article=1137&context=accp
Crutsinger, C. A. (2017). The Consumer Experience Trend: Redefining Industries and Talent. 36-42. Zhejiang Sci-Tech University: Zhejiang Sci-Tech University.
Sims, B., Crutsinger, C. A. (2016). Thriving in a changing academic landscape: Moving at the speed of light. Academic Chaiperson's Conference. http://newprairiepress.org/cgi/viewcontent.cgi?article=1137&context=accp
Crutsinger, C. A., Prybutok, V. R., Golden, T. D., Meernik, J. D., Wilson, A. K. (2015). Leading by Example: University Top Scholars Support Mentoring Networks. UNM.
Crutsinger, C. A., Wilson, A., Martin, E., Wilson, D. (2015). Mindful leadership development: Investing in the academy. Academic Chairperson's Conference Proceedings. http://newprairiepress.org/cgi/viewcontent.cgi?article=1025&context=accp
Higgins, K., Kinley, T. R., Crutsinger, C. A., Strubel, J. (2014). Consumer compulsive buying and hoarding in a world of fast fashion. International Textiles and Apparel Association. http://cdm16001.contentdm.oclc.org/cdm/ref/collection/p16001coll5/id/18458
Crutsinger, C. A. (2012). Doing the Right Thing and Being in Business: A Case Analysis of Sustainability Practices of a Global Retailer. 36. Recent Advances in Retailing & Services Science Conference, European Institute of Retailing and Services Studies.
Knight, D. K., Kim, H., Crutsinger, C. (2009). Generation Y differences at retail work: Intrensic motivation, polychronicy-orientation, technology adoption and retail work creativity. EIRASS.
Kim, H., Knight, D. K., Crutsinger, C. A. (2009). Generation Y differences at retail work: Intrinsic motivation, polychronicity-orientation, technology adoption and retail work creativity. . European Institute of Retailing and Services Studies (EIRASS).
Jeon, S., Kim, H., Crutsinger, C. A. (2007). e-bay tribe: Impacts of shopping motivations and attitudes on online auction behavior. American Collegiate Retailing Association Clearinghouse.
Knight, D. K., Crutsinger, C., Kim, H. (2007). Employee perceptions of the retail work experiences: examining gender differences. ITAA.
Josiam, B. M., Crutsinger, C. A., Reynolds, J. S., Dotter, V., Thozhur, S., Baum, T., Devine, F. (2007). An empirical study of the work attitudes of generation Y college students in the USA: The case of hospitality and merchandising undergraduate majors. AGBA Conference.
Knight, D. K., Crutsinger, C. (2006). Generation Y employees' work experinece in the retail industry: The impact on job performance, job saatisfaction an career intention.. ACRA.
Knight, D. K., Crutsinger, C., Kim, H. (2006). Generation Y consumer interaction styles: The impact of assertive and aggressive behavior on attitudes toward marketing. ITAA.
Crutsinger, C. A. (2005). A comprehensive approach to model development: The impact of retail employees' work experiences on job performance, job satisfaction, and career intention [Brief Paper].
Crutsinger, C. A. (2005). Impact of retail work experiences on job outcomes: An investigation of job performance, job satisfaction, and retail career intention [Abstract].
Crutsinger, C. A. (2005). Retail work experiences: A comparison between high school and college students [Abstract].
Crutsinger, C. A. (2005). The effect of supervisor's behavior on their job satisfaction and perception of teen employees' job performance [Full Text Paper].
Knight, D., Crutsinger, C., Kim, H. (2005). The effect of supervisors' behavior and job satisfaction on teen employees' job performance. ACRA.
Crutsinger, C. A. (2005). The rewards and challenges of internship coordination: Diverse views with a common vision. [Abstract].
Crutsinger, C. A. (2005). Using the theory of reasoned action to explore peer self-esteem, peer normative influence, and peer fashion influence as predictors of adolescent fashion intention and fashion behavior [Abstract].
Knight, D. K., Kim, H., Crutsinger, C. (2005). Impact of retail work experiences on job outcomes: An investigation of job performance, job satisfaction, and retail career intention. ITAA.
Knight, D., Crutsinger, C., Kim, H. (2005). A comprehensive approach to model development: The impact of retail employees' work experiences on job performance, job satisfaction and careeer intention. Korean Society of Clothing and Textiles.
Crutsinger, C. A. (2004). Determinants of college students' retail job intention: A comparison by career expectation. [Abstract].
Crutsinger, C. A. (2004). Merchandising Expo: Repositioning the traditional career fair [Abstract].
Crutsinger, C. A. (2004). The effect of gender and moral self-esteem on the global self-esteem of younger and older teens [Abstract].
Crutsinger, C. A. (2004). The effects of supervisory behaviors on teen's job performance [Abstract].
Crutsinger, C. A. (2004). Web-based instructional strategies: An assessment of online customer satisfaction surveys [Abstract].
Knight, D., Kim, H., Crutsinger, C. (2004). Detrminants of college students' retail career intention: A comparison by career expectation. ITAA.
Knight, D., Crutsinger, C., Kim, H. (2004). The effects of supervisory behaviors on teens' job performance. ITAA.
Knight, D., Crutsinger, C. (2004). The teen emplooyee: An investigation of motivations, expectations, and experiences.. TAFCS.
Crutsinger, C. A. (2003). Career expectations as antecedents of retail job satisfaction and job intention [Abstract].
Crutsinger, C. A. (2003). Determining customer service requirements using integrated web-based instruction [Abstract].
Crutsinger, C. A. (2003). Multi-channel shopping: Effects of consumers' perceived benefits and costs on purchase intentions [Abstract].
Crutsinger, C. A. (2003). Retail product knowledge seminar: Implementing collaborative service learning as a pedagogical tool for teaching [Full Text Paper].
Knight, D., Crutsisnger, C. (2003). Retail work experiences: Implications for retaining college students in the industry. ACRA.
Knight, D., Crutsinger, C., Kim, H., (2003). Career expectations as antecedents of retail job satisfaction and job intention. ITAA.
Knight, D., Crutsinger, C. (2003). The impact of part-time retail work experiences on career choice: A qualitative approach to model development. TAFCS.
Crutsinger, C. A. (2002). A comparison of traditional and electronic merchandising strategies [Abstract].
Crutsinger, C. A. (2002). Best customer service practices: Incorporating industry expertise into web-based course content [Abstract].
Crutsinger, C. A. (2002). Optimizing limited resources, achieving quality instruction [Abstract].
Crutsinger, C. A. (2002). Supply chain management in the apparel retail product development process [Abstract].
Crutsinger, C. A. (2001). Career options with a graduate degree [Abstract].
Crutsinger, C. A. (2001). Creating an alternative classroom [Abstract].
Crutsinger, C. A. (2001). Encountering corporate cultures, making industry connections [Abstract].
Crutsinger, C. A. (2001). The virtual guest lecturer: Developing a learner-centered approach to distance education [Abstract].
Knight, D., Crutsinger, C., Kinley, T. (2001). Creating an alternative classroom.
Knight, D., Brandon, L., Crutsinger, C., Forney, J., Jackson, R., Kim, Y., Kinley, T., Sullivan, P. (2001). Encountering corporate culture, making industry connections..
Crutsinger, C. A. (2000). Assessment of web-based learning: Generating a profile of successful distance education students [Abstract].
Crutsinger, C. A. (2000). Campus catalog: Developing an experiential merchandising laboratory model [Abstract].
Crutsinger, C. A. (2000). Delivering advanced internships via a web-based course [Abstract].
Crutsinger, C. A. (2000). Evidence of fashion crossover among teens: A qualitative investigation of apparel and home furnishings shopping patterns [Abstract].
Crutsinger, C. A. (2000). Research, fashion, and fashionable research: What do we know at the end of the millennium?.
Crutsinger, C. A. (2000). Retailers' preferences for vendor services: Strengthening the value supply chain [Abstract].
Crutsinger, C. A. (2000). Service quality in the supply value chain: Retailers' expectations [Abstract].
Crutsinger, C. A. (2000). The global teen consumer: A qualitative investigation of Internet use and preferences [Abstract].
Knight, D., Brandon, L., Crutsinger, C., Forney, J., Hawlley, J., Jackson, R., Kim, Y., Kinley, T., Lee, D., McPherson, B. (2000). Campus Catalog: Developing an experiential laborator model. ITAA.
Knight, D., Crutsinger, C., Brandon, L. (2000). Retailers' preferences for vendor services: Strengthening the value supply chain. AAFCS.
Crutsinger, C. A. (1999). Historic inspiration: Developing apparel and home furnishings products [Abstract].
Knight, D., Forney, J. C., Crutsinger, C., Kim, Y., Brandon, L., Hawley, J., Kinley, T. (1999). Making virtual connections: Graduate program delivery via the web.
Crutsinger, C. A. (1999). Making virtual connections: Graduate program delivery via the web [Abstract].
Crutsinger, C. A. (1999). Seminar in customer service: From theory to practice [Abstract].
Crutsinger, C. A. (1999). Service zone of tolerance: A teen perspective [Abstract].
Crutsinger, C. A. (1999). Teen's assertiveness and aggressiveness in the marketplace [Abstract].
Crutsinger, C. A. (1999). The teen consumer: An investigation of sentiments toward marketing practices [Abstract].
Knight, D., Crutsinger, C., Burdine, T. (1999). The service zone of tolerance: A teen perspective.
Knight, D., Crutsinger, C. (1999). Teens' assertiveness and aggressiveness in the marketplace..
Crutsinger, C. A. (1998). Back-to-school blues: The uniform dilemma [Abstract].
Crutsinger, C. A. (1998). Computer-assisted instruction: Roadblocks to implementation [Abstract].
Crutsinger, C. A. (1998). Crossing fashion boundaries between apparel and home furnishings [Abstract].
Crutsinger, C. A. (1998). Influences on students' attitudes toward technology use [Abstract].
Crutsinger, C. A. (1998). Learning style preferences of merchandising students [Abstract].
Crutsinger, C. A. (1998). Perceptions of school uniforms: An investigation of public school administrators [Abstract].
Crutsinger, C. A. (1998). Teens' perceptions of customer service: A qualitative analysis [Abstract].
Knight, D., Forney, J. C., Crutsinger, C., Brandon, L., Kim, Y., Shea, P. (1998). Crossing fashion boundaries between apparel and home furnishings.
Knight, D., Crutsinger, C. (1998). Teens perceptions of customer service: A qualitative analysis. ITAA Proceedings.
Crutsinger, C. A. (1997). A comparison of retail service expectations among male consumers [Abstract].
Crutsinger, C. A. (1997). Career contacts: Developing undergraduate professional skills [Abstract].
Crutsinger, C. A. (1997). Fashion analysis report: A collaborative effort via electronic mail [Abstract].
Crutsinger, C. A. (1997). Normative influences on teen apparel shopping patterns [Abstract].
Crutsinger, C. A. (1997). Securing quality internships: A panel discussion [Abstract].
Crutsinger, C. A. (1997). Understanding service expectations: The human component [Abstract].
Crutsinger, C. A. (1997). Understanding the male consumer: Retail store patronage and customer satisfaction [Abstract].
Crutsinger, C. A. (1996). Building effective team projects [Abstract].
Crutsinger, C. A. (1996). Fashion innovativeness and normative influences: Understanding teens [Abstract].
Crutsinger, C. A. (1996). Influences on shoplifting motives of delinquents [Abstract].
Crutsinger, C. A. (1996). Technology and media in historic costume: Instructor modeling [Abstract].
Crutsinger, C. A. (1996). Teen theft: Implications for educators [Abstract].
Crutsinger, C. A. (1996). Teens and fashion: Meeting the challenges of a changing environment [Abstract].
Crutsinger, C. A. (1995). Apparel product development: A comprehensive project [Abstract].
Crutsinger, C. A. (1995). Service expectations: A comparison by store format [Abstract].
Crutsinger, C. A. (1995). The dissatisfied consumer: Implications for retailers [Abstract].
Crutsinger, C. A. (1994). Curriculum innovation and development: Teaching apparel construction and analysis [Abstract].
Crutsinger, C. A. (1994). Global rites of passage: Implementing cultural diversity into course content [Abstract].
Crutsinger, C. A. (1993). Large size women as job applicants [Abstract].
Crutsinger, C. A. (1992). Fashion information search by tweens [Abstract].
Crutsinger, C. A. (1992). The tween fashion consumer [Abstract].
Crutsinger, C. A. (1991). Can professional women appear too masculine? [Abstract].
Crutsinger, C. A. (1989). Peer reference group influence on the tween consumer [Abstract].
Book Chapter
Crutsinger, C. A. (1995). Can professional women appear too masculine? In M.E. Roach-Higgins, J. B. Eicher, & K. K. P. Johnson (Eds.), Dress and identity (pp. 133-138).
Book Review
Crutsinger, C. A. (2017). The Essential Academic Dean or Provost: A Comprehensive Desk Reference, second edition. The Department Chair. 27(4), 2. The Department Chair.
Conference Proceeding
Crutsinger, C. A., Golden, T. D., Prybutok, V. R., Wilson, A., Wilson, D. (2014). Faculty Mentor Networks: Strategies for Increasing Scholarly Output. Mentoring Institute.
Crutsinger, C. A., Fire, N. (2012). High touch, high tech: Creating an institutional culture of faculty appreciation. 2012 Professional and Organizational Development Network meeting.
Tran, G., Crutsinger, C. A. (2012). Consumer Attitudes and Purchase Intentions Toward Customized Apparel. 204. Vienna, Austria: 19th Recent Advances in Retailing & Services Science Conference.
Crutsinger, C. A., Knight, D. K., Kim, H. (2011). Young part-time employees: Understanding the impact of work experiences on job outcomes in the retail and service sectors. University of Parma, Italy: European Association for Education and Research in the Commercial Distribution.
Alvarado, M., Crutsinger, C. A. (2010). From skateboards to trend boards: An investigation of subculture fashion. 4-5. Annals of Refereed Papers, Texas Association of Family and Consumer Sciences.
Crutsinger, C. A., Kerson, C. (2010). Leveraging alumni survey data in the marketing mix. 13-14. Annals of Refereed Papers, Texas Association of Family and Consumer Sciences.
Crutsinger, C. A., Taylor, J., Kim, H., Connors, P., Brandon, B. L. (2009). The impact of environmental attitudes on US students' intention to use reusable shopping bags.  . 163-167. International Conference of Consumer Sciences.
Crutsinger, C. A., Umberson, K., Kinley, T. (2009). Sustainable fashion: Desire for uniqueness. Ames, IA: 2009 International Textiles and Apparel Association meeting, Iowa State University Library Digital Collections.
Umberson, K., Kinley, T., Crutsinger, C. A., Pelton, L. (2009). Environmentally-friendly apparel purchase intentions: Debunking the misconception behind apathetic consumer attitudes.. 163-167. Edinburgh, Scotland: International Conference of Consumer Sciences.
Crutsinger, C. A., Knight, D. K., Kim, H. (2009). Teens' consumer interaction style: The impact of assertive and aggressive behaviour on attitudes toward marketing. 31. Edinburgh, Scotland: International Conference of Consumer Sciences.
Josiam, B. M., Thozhur, S., Baum, T., Crutsinger, C. A., Reynolds, J. S., Devine, F. G. (2008). An empirical study of work attitudes of generation Y students in the USA; The case of hospitality and merchandising undergraduate majors. Proceedings of the Sixth Asia‑Pacific Council on Hotel, Restaurant, & Institutional Education (APAC-CHRIE).
Crutsinger, C. A., Jeon, S., Dotter, V., Umberson, K., Pookulangara, S. A. (2008). Analyzing cultural patterns through dress: An international student perspective. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Kim, E., Crutsinger, C. A., Oh, H. (2008). Importance of store image attributes by optimum stimulation level among female consumers. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Jeon, S., Kim, H., Crutsinger, C. A. (2008). Online auction experience: Examining the mediating role of auction attitudes. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Josiam, B. M., Reynolds, J. S., Crutsinger, C. A., Lee, W., Thozhur, S., Baum, T., Devine, F. (2007). Attitudes to work of generation Y students in hospitality management: A comparative analysis of students in the USA & UK. Proceedings of the IIMT Service Management Conference, New Delhi, India.
Josiam, B. M., Crutsinger, C. A., Reynolds, J. S., Dotter, V. (2007). GEN Y work attitudes: Understanding the career development of merchandising students.
Crutsinger, C. A., Dotter, V. (2007). The art market potential of generation Y: An exploratory study of purchasing motivation and intention. 2-3. 2007 Annals of Refereed Papers, Texas Association of Family and Consumer Sciences.
Josiam, B. M., Crutsinger, C. A., Reynolds, J. S., Dotter, V., Bloomquist, P. (2007). Undergraduate program selection: Understanding the decision making process for merchandising students. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Crutsinger, C. A., Dotter, V. (2007). An exploratory study of the impact of superstition on the dress routine of student athletes. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Crutsinger, C. A., Kim, H., Knight, D. K. (2007). Employee perceptions of retail work experiences: Examining gender differences. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Crutsinger, C. A., Pookulangara, S. A., Hawley, J., Noram, P., Kim, Y. K., Shepard, A. (2007). Graduate programs: From backpack to briefcase. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Crutsinger, C. A., Marks, J., Collister, A. (2007). Understanding impression formation and impression management within the context of social networking websites. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Kim, H., Kim, E., Crutsinger, C. A. (2007). Visual merchandising influence on store patronage behavior: A strategic AIDA approach for apparel retailers. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Josiam, B. M., Crutsinger, C. A., Reynolds, J. S., Baum, T., Devine, F. (2007). Attitudes to work of generation Y hospitality management students in South Korea. Proceedings of the Fifth Asia-Pacific Council on Hotel, Restaurant, & Institutional Education (APAC-CHRIE).
Crutsinger, C. A., Knight, D. K., Kim, H. (2006). Generation Y consumer interaction styles: The impact of assertive and aggressive behavior on attitudes toward marketing. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Crutsinger, C. A. (2006). Identifying fashion trends through artifact analysis and creative writing [Abstract]. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Jeon, S., Crutsinger, C. A., Kim, H., Kim, E., Pelton, L. E. (2006). The effect of consumers' shopping motivations on online auction behaviors: An investigation of searching, bidding, purchasing, and selling. Ames, IA: International Textiles and Apparel Association, Iowa State University Library Digital Collections.
Josiam, B. M., Reynolds, J. S., Bloomquist, P., Crutsinger, C. A. (2006). An empirical analysis of determinant factors in the selection of a hospitality management program on an American campus. Proceedings of the Fourth Asia-Pacific Council on Hotel, Restaurant, & Institutional Education (APAC-CHRIE).
Josiam, B. M., Thozhur, s., Reynolds, J. S., Baum, T., Devine, F., Crutsinger, C. A. (2006). Attitudes to work of generation Y students in hospitality management in the USA: An empirical analysis. Proceedings of the Seventh Biennial Conference on Tourism in Asia:.
Kim, H., Knight, D. K., Crutsinger, C. A. (2006). Generation Y employees' work experience in the retail industry: The impact on job performance, job satisfaction, and career intention [Full Text Paper]. American Collegiate Retailing Association Clearinghouse.
Crutsinger, C. A. (2006). Digital family album: Developing research skills in an undergraduate merchandising course [Abstract]. 8-9. Annals of Refereed Papers, Texas Association of Family and Consumer Sciences.
Journal Article
Crutsinger, C. A., Wilson, A., Martin, E., Albarran, A. B., Wilson, D. (2015). Mindful leadership development: Investing in the academy. The Department Chair. 26(2), 3-4.
Crutsinger, C. A., Glass, J., Costabile-Heming, C., Wilson, D. (2015). Changing the culture: Mentoring faculty at the margin. The Department Chair. 25(3), 9-10. Academic Chairperson's Conference.
Josiam, B. M., Devine, F. G., Thozhur, S., Baum, T., Crutsinger, C. A., Reynolds, J. S. (2010). Attitudes to work of Generation Y students in hospitality management: A comparative analysis of students in England, Scotland and Northern Ireland. Journal of Hospitality & Tourism Education. 22(1), 44–53. Taylor & Francis Group.
Crutsinger, C. A., Knight, D. K., Kim, H. (2010). Teens' consumer interaction style: The impact of assertive and aggressive behaviour on attitudes toward marketing practices. International Journal of Consumer Studies. 34(2), 196-203.
Josiam, B. M., Crutsinger, C. A., Reynolds, J. S., Dotter, T., Thozhur, S., Baum, T., Devine, F. G. (2009). An empirical study of the work attitudes of generation Y college students in the USA: The case of hospitality and merchandising undergraduate majors. Journal of Services Research. 9(1), 5-30. Vedatya Institute.
Knight, D. K., Kim, H., Crutsinger, C. A. (2009). Generation Y employees' retail work experience: Mediating effect of job characteristics on job outcomes.. Journal of Business Research. 62(5), .
Jeon, S., Crutsinger, C. A., Kim, H. (2008). Exploring online auction behaviors and motivations. Journal of Family & Consumer Sciences. 100(2), 31-40.
Dotter, V., Crutsinger, C. A. (2008). The power of dress rituals: Exploring superstition among GEN Y female student athletes. Texas Association of Family and Consumer Science Research Journal. 1(1), 1-3.
Josiam, B. M., Reynolds, J. S., Thozur, S., Crutsinger, C. A., Baum, T., Devine, F. G. (2008). Attitudes to work of Generation Y Students in Hospitality Management: A Comparative analysis of students in the United States and the United Kingdom.. Journal of Foodservice Business Research. 11(3), 295-314.
Knight, D. K., Kim, H., Crutsinger, C. A. (2007). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail and Distribution Management. 35(5), 381-392.
Kaulis, A., Crutsinger, C. A. (2006). Assessment of student learning outcomes for family and consumer sciences programs. Journal of Family & Consumer Sciences. 98(1), 74-80.
Forney, W. S., Crutsinger, C. A., Forney, J. C. (2006). Exploring moral situational drivers, moral emotions, and moral self as predictors of juvenile delinquents' global self-esteem: Implications for moral education and adolescent shoplifting.. Journal of Youth Violence and Juvenile Justice. 4(4), 345-367.
Forney, W. S., Crutsinger, C. A., Forney, J. C. (2006). Exploring self-concept and self-worth as predictors of self-perception of morality: Implications for delinquent risk behavior associated with shoplifting.. Family and Consumer Sciences Research Journal. 35(1), 24-43.
Crutsinger, C. A., Forney, J. C., Brandon, B. L., Jackson, R. (2006). Requisite competencies and skills for e-merchandisers: Developing an interdisciplinary undergraduate program. Journal of Family & Consumer Sciences. 98(2), 81-88.
Knight, D. K., Crutsinger, C. A., Kim, H. (2006). The impact of retail work experience, career expectation, and job satisfaction on retail career intention. 24(1), 1-14.
Forney, W. S., Crutsinger, C. A., Forney, J. C. (2006). The influence of parent-child relationships on the global self-worth and morality of juvenile delinquents.. 98(1), 40-46. American Association of Family and Consumer Sciences.
Kim, H., Crutsinger, C. A., Knight, D. K. (2005). A comprehensive approach to model development: The effect of U.S. retail employees' work experiences on job performance, job satisfaction, and career intention. Journal of the Korean Society of Clothing and Textiles. 29(12), 1571-1581.
Crutsinger, C. A., Lee, D., Forney, J. C. (2005). Determinants of supply chain relationships in the apprel product development process: A retailer's perspective. 12(4), 45-66.
Forney, W. S., Crustinger, C. A., Forney, J. C. (2005). Developmental stages of age and moral reasoning as predictors of juvenile delinquents' behavioral intention to steal clothing.. Family and Consumer Science Research Journal. 34(2), 110-126. American Association of Family and Consumer Sciences.
Forney, F. S., Forney, J. C., Crutsinger, C. A. (2005). Gender, delinquent status, and social acceptance as predictors of the global self-esteem of teens.. Family and Consumer Science Research Journal. 33, 208-219. DC: American Association of Family and Consumer Sciences.
Crutsinger, C. A., Knight, D. K., Kinley, T. R. (2005). Learning style preferences: Implications for web-based instruction. Journal of Family & Consumer Sciences. 23(4), 266-277.
Crutsinger, C. A., Tas, R. (2005). Teaching ethical decision making through internship experiences: Integration of web-enhanced pedagogy. 97(3), 65-70.
Crutsinger, C. A., Pookulangara, S. A., Tran, G., Duncan, K. (2004). Collaborative service learning: A winning proposition for industry and education. Journal of Family & Consumer Sciences. 96(3), 46-52.
Kim, H., Lim, S., Knight, D. K., Crutsinger, C. A. (2004). Testing for measurement invariance of fashion brand equity. Journal of the Korean Society of Clothing and Textiles. 28(12), 1583-1595.
Crutsinger, C. A., Forney, W. S., Forney, J. C. (2004). The effect of gender and moral self-esteem on the global self-esteem of younger and older teens. Texas Association of Family and Consumer Science Research Journal. 1(9), 16-18.
Knight, D. K., Crutsinger, C. A., Kim, H. (2004). The teen employee: An investigation of motivations, expectations, and experiences [Abstract]. Texas Association of Family and Consumer Science Research Journal. 1(9), 22-23.
Crutsinger, C. A., Knight, D. K. (2003). The impact of part-time retail work experiences on career choice: A qualitative approach to model development. Texas Association of Family and Consumer Science Research Journal. 1(8), 6-7.
Kinley, T. R., Crutsinger, C. A., Knight, D. K. (2002). Alternative web-based pedagogy: Understanding students' perceptions. Texas Association of Family and Consumer Science Research Journal. 1(6), 5-6.
Kim, Y., Pookulangara, S. A., Crutsinger, C. A. (2002). Vitality of multi-channel retailing: Function of retail synergy and consumers' perceived benefits and costs. Journal of Shopping Center Research. 9(2), 7-29.
Forney, J. C., Crutsinger, C. A. (2001). Juvenile delinquents' perceptions of shoplifting motives: The influence of socialization, age and gender.. Journal of Family & Consumer Sciences. 93(1), 31-36. Washington, DC: American Association of Family and Consumer Sciences.
Brandon, B. L., Knight, D. K., Crutsinger, C. A. (2001). The value supply chain: Determinants of retailers' service expectations. Texas Association of Family and Consumer Science Research Journal. 1(6), 1-3.
Knight, D. K., Crutsinger, C. A. (2000). The service zone of tolerance: A teen perspective. Texas Association of Family and Consumer Science Research Journal. 1(5), 8-9.
Crutsinger, C. A., Brandon, B. L., Forney, J. C. (1999). Attitudes toward use of technology: The effects of cognitive and sensory innovativeness. Texas Association of Family and Consumer Science Research Journal. 1(4), 25-27.
Crutsinger, C. A., Knight, D. K. (1999). The teen consumer: An investigation of sentiments towards marketing practices. Texas Association of Family and Consumer Science Research Journal. 1(4), 10-11.
Crutsinger, C. A. (1998). Back-to-school blues: The uniform dilemma. Texas Association of Family and Consumer Science Research Journal. 1(2), 3-5.
Crutsinger, C. A., Forney, J. C., Arnold, E. (1998). Teachers' perceptions of teen theft in schools: Implications for family and consumer sciences educators. Journal of Family and Consumer Sciences Education. 16(1), 1-15.
Arnold, E., Crutsinger, C. A., Forney, J. C. (1996). Fashion innovativeness and normative influences: Understanding teens. Texas Association of Family and Consumer Science Research Journal. 1(1), 1-3.
Forney, J. C., Crutsinger, C. A., Arnold, E. R. (1996). Teen shoplifting of clothing: Normative influences, motivations, and experience.. Journal of Family & Consumer Sciences. 88(1), 15-21. Washington, DC: American Association of Family and Consumer Sciences.
Johnson, K., Crutsinger, C. A., Workman, J. (1994). Can professional women appear too masculine? The case of the necktie. Clothing and Textiles Research Journal. 12(2), 27-31.
Crutsinger, C. A., Seitz, V. (1991). Investment dressing: Making sound decisions. Journal of Home Economics. 83(3), 23-27.
Crutsinger, C. A., Johnson, K. (1990). Reference group influence on the tween consumer. Texas Home Economist. 56(3), 9-10.

Awarded Grants

Contracts, Grants and Sponsored Research

Grant - Research
John, K. (Co-Principal), Crutsinger, C. A. (Principal), Reidy, R. F. (Co-Principal), Tsatsoulis, C. (Co-Principal), Wilson, A. K. (Co-Principal), "Engaging Male Colleagues as Advocates & Allies for the Advancement of Women Faculty," Sponsored by North Dakota State University, Federal, $71040 Funded. (September 1, 2015August 31, 2019).
Crutsinger, C. A. (Other), "E-Passport: Creating Global Experiences for Merchandising Students," Sponsored by Hispanic & Global Initiative, University of North Texas, University of North Texas, $8530 Funded. (20062006).
Crutsinger, C. A. (Other), "Retail Work Experiences and Career Expectations as Antecedents of Career Choice," Sponsored by UNT, Research Opportunities Program, University of North Texas, $3500 Funded. (20032003).
Crutsinger, C. A. (Other), "The Impact of Retail Work Environments on Job Performance, Job Satisfaction, and Turnover Intention: Understanding the Teen Employee," Sponsored by UNT, Research Opportunities Program, University of North Texas, $4000 Funded. (20012001).
Crutsinger, C. A. (Other), "Delivering SMHM 3500 (Advanced Field Experience) vis-à-vis Web CT," Sponsored by UNT, Teaching with Technology Grant, University of North Texas, $6000 Funded. (19991999).
Crutsinger, C. A. (Other), "Distributed Learning for Merchandising: Merchandising Strategies," Sponsored by UNT, Teaching with Technology Grant, University of North Texas, $6000 Funded. (19991999).
Grant - Teaching
Crutsinger, C. A. (Principal), "Retooling: When the Mentor Becomes the Mentee," Sponsored by Office for Faculty Success, Local, $1500 Funded. (September 1, 2019August 30, 2020).
,
Overall
Summative Rating
Challenge and
Engagement Index
Response Rate

out of 5

out of 7
%
of
students responded
  • Overall Summative Rating (median):
    This rating represents the combined responses of students to the four global summative items and is presented to provide an overall index of the class’s quality. Overall summative statements include the following (response options include a Likert scale ranging from 5 = Excellent, 3 = Good, and 1= Very poor):
    • The course as a whole was
    • The course content was
    • The instructor’s contribution to the course was
    • The instructor’s effectiveness in teaching the subject matter was
  • Challenge and Engagement Index:
    This rating combines student responses to several SPOT items relating to how academically challenging students found the course to be and how engaged they were. Challenge and Engagement Index items include the following (response options include a Likert scale ranging from 7 = Much higher, 4 = Average, and 1 = Much lower):
    • Do you expect your grade in this course to be
    • The intellectual challenge presented was
    • The amount of effort you put into this course was
    • The amount of effort to succeed in this course was
    • Your involvement in course (doing assignments, attending classes, etc.) was
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