Skip to main content

Kim S. Campbell

Title: Professor

Department: Technical Communication

College: College of Liberal Arts and Social Sciences

Curriculum Vitae

Curriculum Vitae Link

Education

  • PhD, Louisiana State University, 1990
    Major: English
    Specialization: Rhetoric, Composition & Linguistics
    Dissertation: Theoretical and Pedagogical Applications of Discourse Analysis to Professional Writing

Current Scheduled Teaching

No current or future courses scheduled.

Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Previous Scheduled Teaching

TECM 5200.401Digital Content Strategies for Communication ProfessionalsFall 8W1 2024 Syllabus SPOT
TECM 5640.745Practicum in Technical CommunicationFall 2024
TECM 4900.002Special ProblemsFall 2024
TECM 4250.001Writing Technical Procedures and ManualsFall 2024 Syllabus SPOT
TECM 4920.702Cooperative Education in Technical CommunicationSummer 10W 2024
TECM 5640.750Practicum in Technical CommunicationSummer 10W 2024
TECM 4920.001Cooperative Education in Technical CommunicationSpring 2024
TECM 5200.001Digital Content Strategies for Communication ProfessionalsSpring 8W1 2024 Syllabus SPOT
TECM 5640.705Practicum in Technical CommunicationSpring 2024
TECM 5190.301Style and Technical WritingSpring 8W2 2024 Syllabus SPOT
TECM 4920.702Cooperative Education in Technical CommunicationFall 2023 Syllabus
TECM 5195.001Editing Technical DocumentsFall 8W2 2023 Syllabus SPOT
TECM 5640.745Practicum in Technical CommunicationFall 2023 Syllabus
TECM 5175.001Writing in Professional SettingsFall 2023 SPOT
TECM 4920.702Cooperative Education in Technical CommunicationSummer 10W 2023
TECM 5640.750Practicum in Technical CommunicationSummer 10W 2023
TECM 4920.001Cooperative Education in Technical CommunicationSpring 2023
TECM 5200.001Digital Content Strategies for Communication ProfessionalsSpring 8W1 2023 Syllabus SPOT
TECM 5640.705Practicum in Technical CommunicationSpring 2023
TECM 5190.301Style and Technical WritingSpring 8W2 2023 Syllabus SPOT
TECM 4920.702Cooperative Education in Technical CommunicationFall 2022
TECM 5191.801Digital Literacies for Professional CommunicatorsFall 8W2 2022 Syllabus SPOT
TECM 5195.001Editing Technical DocumentsFall 8W1 2022 Syllabus SPOT
TECM 5640.745Practicum in Technical CommunicationFall 2022
TECM 4920.702Cooperative Education in Technical CommunicationSummer 10W 2022
TECM 5200.801Digital Content Strategies for Communication ProfessionalsSummer 8W2 2022 Syllabus SPOT
TECM 5640.750Practicum in Technical CommunicationSummer 10W 2022
TECM 5195.301Editing Technical DocumentsSpring 8W1 2022 Syllabus SPOT
TECM 5640.705Practicum in Technical CommunicationSpring 2022
TECM 4910.001Special ProblemsSpring 2022
TECM 5190.301Style and Technical WritingSpring 8W2 2022 Syllabus SPOT
TECM 4920.702Cooperative Education in Technical CommunicationFall 2021
TECM 5200.601Digital Content Strategies for Communication ProfessionalsFall 8W1 2021 Syllabus SPOT
TECM 5200.801Digital Content Strategies for Communication ProfessionalsFall 8W1 2021 Syllabus SPOT
TECM 5191.001Digital Literacies for Professional CommunicatorsFall 8W2 2021 Syllabus SPOT
TECM 5191.805Digital Literacies for Professional CommunicatorsFall 8W2 2021 SPOT
TECM 5640.745Practicum in Technical CommunicationFall 2021
TECM 4900.002Special ProblemsFall 2021
TECM 4920.702Cooperative Education in Technical CommunicationSummer 10W 2021 Syllabus
TECM 5640.750Practicum in Technical CommunicationSummer 10W 2021 Syllabus
TECM 5200.301Digital Content Strategies for Communication ProfessionalsSpring 8W2 2021 Syllabus SPOT
TECM 5200.601Digital Content Strategies for Communication ProfessionalsSpring 8W2 2021 SPOT
TECM 5640.705Practicum in Technical CommunicationSpring 2021 Syllabus
TECM 5190.001Style and Technical WritingSpring 8W1 2021 Syllabus
TECM 5191.001Digital Literacies for Professional CommunicatorsFall 8W2 2020 Syllabus SPOT
TECM 5195.301Editing Technical DocumentsFall 8W1 2020 Syllabus SPOT
TECM 5640.745Practicum in Technical CommunicationFall 2020 Syllabus
TECM 4920.702Cooperative Education in Technical CommunicationSummer 10W 2020 Syllabus
TECM 5640.750Practicum in Technical CommunicationSummer 10W 2020 Syllabus
TECM 5195.301Editing Technical DocumentsSpring 8W1 2020 Syllabus
TECM 5195.311Editing Technical DocumentsSpring 8W1 2020 Syllabus
TECM 5191.001Digital Literacies for Professional CommunicatorsFall 8W2 2019 Syllabus SPOT
TECM 2800.001The Profession of Technical CommunicationSpring 2019 Syllabus SPOT
TECM 4900.001Special ProblemsFall 2018
TECM 2800.001The Profession of Technical CommunicationFall 2018 Syllabus SPOT
TECM 4190.002Technical EditingSpring 2018 Syllabus SPOT
TECM 4190.003Technical EditingFall 2017 Syllabus SPOT
TECM 4950.001Senior Capstone CourseSpring 2017 Syllabus SPOT
TECM 5185.501Principles of Technical CommunicationFall 2016 SPOT
TECM 4950.001Senior Capstone CourseFall 2016 Syllabus SPOT
Texas Education Code 51.974 (HB 2504) requires each institution of higher education to make available to the public, a syllabus for undergraduate lecture courses offered for credit by the institution.

Published Intellectual Contributions

    Book

  • Riley, K., Campbell, K.S., Manning, A., Parker, F. (2015). Revising Professional Writing in Science and Technology, Business, and the Social Sciences. (4th) Hilton Head, SC, Parlay Press.
  • Campbell, K.S. (2015). Thinking and Interacting Like a Leader: The TILL System for Effective Leadership Communication. (2nd) Hilston Head, SC, Parlay Press.
  • Campbell, K.S. (2013). Coherence, Continuity, and Cohesion: Theoretical Foundations for Document Design. Routledge. https://doi.org/10.4324/9780203811931

    • Book Chapter

  • Campbell, K.S. (2020). Physicians and Patients: How Professionals Build Relationships Through Rapport Management. Connecting People with Technology. 145-154. Routledge. https://doi.org/10.4324/9781315224909-16
  • Williams, E.S., Lawrence, E.R., Campbell, K.S., Spiehler, S. (2009). The effect of emotional exhaustion and depersonalization on physician-patient communication: A theoretical model, implications, and directions for future research. Advances in Health Care Management. (Volume 8) 3–20. Emerald Group.

    • Conference Proceeding

  • Friess, E., Campbell, K.S., Boettger, R.K., Lam, C.Y. (2017). Are we missing the boat? A roundtable discussion on research methods and how they define the field. IEEE International Professional Communication Society (ProComm).
  • Campbell, K.S., Naidoo, J.S., Campbell, S.M. (2017). Extended abstract: Hard- and soft-sell marketing in white papers. 2017 IEEE International Professional Communication Conference (ProComm). 1-2. IEEE. https://doi.org/10.1109/ipcc.2017.8013973
  • Naidoo, J.S., Campbell, K.S. (2014). A genre analysis of high-tech marketing white papers: A report of research-in-progress. 2014 IEEE International Professional Communication Conference (IPCC). 1-7. IEEE. https://doi.org/10.1109/ipcc.2014.7020365
  • Campbell, K.S. (2005). The rapport management model: How physicians build relationships with patients. International Professional Communication Conference. 422–432. Limerick, Ireland, IEEE.

    • Guest Editorial

  • Campbell, K.S. (2022). Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.. International Journal of Business Communication. 59 (2) 309-311. https://doi.org/10.1177/23294884221082462

    • Journal Article

  • Campbell, K.S., Boettger, R.K., Swisher, V. (2024). Challenges in developing technical communication leaders in client-based, content strategy projects: A teaching case. Technical Communication. 71 (3) 26-43. Society for Technical Communication.
  • Campbell, K.S., Naidoo, J.S., SmithJ. (2023). When your boss says, “you need to sound more professional”: Writing style and writer attributions. International Journal of Business Communication. Sage.
  • Campbell, K.S., Swisher, V. (2023). A Maturity Model for Content Strategy Development and Technical Communicator Leadership. Journal of Technical Writing and Communication. 53 (4) 286-309. SAGE Publications. https://doi.org/10.1177/00472816231171863
  • Lam, C., Campbell, K. (2021). Follow the leader? The Impact of Leader Rapport Management on Social Loafing. Business Communication Quarterly. Association of Business Communication.
  • Campbell, K.S., Naidoo, J.S., Campbell, S.M. (2020). Hard or Soft Sell? Understanding White Papers as Content Marketing. IEEE Transactions on Professional Communication. 63 (1) 21-38. Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/tpc.2019.2961000
  • Campbell, K.S., Lam, C.Y. (2019). The Effect of Leader Rapport-Management Feedback on Leader–Member Relationship Quality and Perceived Group Effectiveness in Student Teams. IEEE Transactions on Professional Communication. 62 (3) IEEE.
  • Campbell, K.S., Amare, N., Kane, E., Manning, A.D., Naidoo, J.S. (2017). Plain-Style Preferences of US Professionals. IEEE Transactions on Professional Communication. 60 (4) 401-411. Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/tpc.2017.2759621
  • Campbell, K.S., Naidoo, J.S. (2017). Rhetorical Move Structure in High-Tech Marketing White Papers. Journal of Business and Technical Communication. 31 (1) 94-118. SAGE Publications. https://doi.org/10.1177/1050651916667532
  • Campbell, K.S., Whitman, M.V., Holmes IV, O., Johnson, D.E. (2016). Exploring the social identity threat response framework. 35 (3) 205-220.
  • Campbell, K.S. (2016). Flipping to Teach the Conceptual Foundations of Successful Workplace Writing. Business and Professional Communication Quarterly. 79 (1) 54-67. SAGE Publications. https://doi.org/10.1177/2329490615608847
  • Campbell, K.S., Carmichael, P., Naidoo, J.S. (2015). Responding to Hostility: Evidence-Based Guidance for Communication During Planned Organizational Change. Business and Professional Communication Quarterly. 78 (2) 197-214. SAGE Publications. https://doi.org/10.1177/2329490614551570
  • Dulek, R.E., Campbell, K.S. (2015). On the Dark Side of Strategic Communication. International Journal of Business Communication. 52 (1) 122-142. SAGE Publications. https://doi.org/10.1177/2329488414560107
  • White, C.D., Campbell, K.S., Kacmar, K.M. (2012). Development and validation of a measure of leader rapport management: The LRM Scale. Journal of Behavioral and Applied Management. 13 (2) 121–149.
  • Campbell, K.S. (2012). Just-in-case and just-in-time use of a video lecture-tutorial to teach students to manage tone in professional writing. Journal of Organizational Behavior Education. 5 135–144.
  • White, C.D., Campbell, K.S., Kacmar, K.M. (2012). Development and Validation of a Measure of Leader Rapport Management: The LRM Scale. Journal of Behavioral and Applied Management. 13 (2) Journal of Behavior and Applied Management. https://doi.org/10.21818/001c.17890
  • Brammer, C., Amare, N., Campbell, K.S. (2008). Culture Shock: Teaching Writing within Interdisciplinary Contact Zones. Across the Disciplines. 5 (1) 1-15. The WAC Clearinghouse. https://doi.org/10.37514/atd-j.2008.5.1.04
  • Campbell, K.S. (2007). Dank je, domo arigato, and thanks. IEEE Transactions on Professional Communication. 50 (4) 273–274.
  • Campbell, K.S., White, C.D., Durant, R. (2007). Necessary evils, (in)justice, and rapport management. Journal of Business Communication. 44 (2) 161–185. http://job.sagepub.com/cgi/doi/10.1177/0021943606297904
  • Campbell, K.S. (2006). Leading a project team. Other. 50 (8) 1–3.
  • Campbell, K.S., Davis, L., Skinner, L. (2006). Rapport Management during the Exploration Phase of the Salesperson–Customer Relationship. Other. 26 (4) 359-370. Informa UK Limited. https://doi.org/10.2753/pss0885-3134260403
  • Campbell, K.S., Davis, L. (2006). The sociolinguistic basis of managing rapport when overcoming buying objections. Journal of Business Communication. 43 (1) 43–66. http://job.sagepub.com/cgi/doi/10.1177/0021943605282098
  • Campbell, K.S., White, C.D., Johnson, D.E. (2003). Leader-member relations as a function of rapport management. Journal of Business Communication. 40 (3) 170–194.
  • Robinson, D.F., Savage, G.T., Campbell, K.S. (2003). Organizational Learning, Diffusion of Innovation, and International Collaboration in Telemedicine. Health Care Management Review. 28 (1) 68-78. Ovid Technologies (Wolters Kluwer Health). https://doi.org/10.1097/00004010-200301000-00008
  • Campbell, K.S., Mothersbaugh, D.L., Brammer, C., Taylor, T. (2001). Peer versus self assessment of oral business presentation performance. Business Communication Quarterly. 64 (3) 23–42.
  • Campbell, K.S., Mothersbaugh, D.L., Brammer, C., Taylor, T. (2001). Peer versus Self Assessment of Oral Business Presentation Performance. Business Communication Quarterly. 64 (3) 23-40. SAGE Publications. https://doi.org/10.1177/108056990106400303
  • Savage, G.T., Campbell, K.S., Patman, T., Nunnelley, L.L. (2000). Beyond managed costs. Health Care Management Review. 25 (1) 93–108.
  • Campbell, K.S. (2000). Research Methods Course Work for Students Specializing in Business and Technical Communication. Journal of Business and Technical Communication. 14 (2) 223-241. SAGE Publications. https://doi.org/10.1177/105065190001400203
  • Campbell, K.S. (1999). Collecting information: Qualitative research methods for solving workplace problems. Technical Communication. 46 (4) 532–545.
  • Campbell, K.S., Brammer, C., Ervin, N. (1999). Exploring How Instruction in Style Affects Writing Quality. Business Communication Quarterly. 62 (3) 71-86. SAGE Publications. https://doi.org/10.1177/108056999906200308
  • Campbell, K.S., Follender, S.I., Shane, G. (1998). Preferred Strategies for Responding to Hostile Questions in Environmental Public Meetings. Management Communication Quarterly. 11 (3) 401-421. SAGE Publications. https://doi.org/10.1177/0893318998113003
  • Campbell, K.S., Parker, F., Follender, S.I. (1996). Responding to Hostile Questions: More insights from Speech Act Theory. Technical Communication Quarterly. 5 (2) 151-167. Informa UK Limited. https://doi.org/10.1207/s15427625tcq0502_2
  • Parker, F., Campbell, K.S. (1993). Linguistics and writing: A reassessment. Other. 44 (3) 295–314.
  • Campbell, K.S. (1991). Structural Cohesion in Technical Texts. Journal of Technical Writing and Communication. 21 (3) 221-237. SAGE Publications. https://doi.org/10.2190/01ja-t7ux-7uy8-4u03
  • Campbell, K.S. (1990). A lesson in polite non-compliance: Gawain’s coversational strategies in Fitt 3 of Sir Gawain and the Green Knight. Other. 28 (1-2) 53–62.
  • Campbell, K.S. (1990). Explanations in negative messages: More insights from speech act theory. Journal of Business Communication. 27 (4) 357–376.
  • Campbell, K.S., Riley, K., Parker, F. (1990). You-Perspective: Insights from Speech Act Theory. Journal of Technical Writing and Communication. 20 (2) 189-199. SAGE Publications. https://doi.org/10.2190/g33j-lu2l-w0nq-85tw
  • Campbell, K.S. (1989). Review: A Linguistic Study of American Punctuation by Charles F . Meyer. Other. 40 (2) 242–243.

    • Other

  • Campbell, K.S. (2024). Guidelines for Content in Tech Comm Student Resumes. LinkedIn Pulse. https://www.linkedin.com/pulse/guidelines-content-tech-comm-student-resumes-kim-sydow-campbell/
  • Campbell, K.S. (2024). Job Search Advice for Tech Comm Students. LinkedIn Pulse. https://www.linkedin.com/pulse/job-search-advice-tech-comm-students-kim-sydow-campbell/
  • Campbell, K.S. (2023). Resume Submission Guidelines for Tech Comm Students. LinkedIn Pulse. https://www.linkedin.com/pulse/resume-submission-guidelines-tech-comm-students-kim-sydow-campbell/
,
Overall
Summative Rating		 Challenge and
Engagement Index		 Response Rate

out of 5
out of 7		 %
of
students responded
  • Overall Summative Rating (median):
    This rating represents the combined responses of students to the four global summative items and is presented to provide an overall index of the class’s quality. Overall summative statements include the following (response options include a Likert scale ranging from 5 = Excellent, 3 = Good, and 1= Very poor):
    • The course as a whole was
    • The course content was
    • The instructor’s contribution to the course was
    • The instructor’s effectiveness in teaching the subject matter was
  • Challenge and Engagement Index:
    This rating combines student responses to several SPOT items relating to how academically challenging students found the course to be and how engaged they were. Challenge and Engagement Index items include the following (response options include a Likert scale ranging from 7 = Much higher, 4 = Average, and 1 = Much lower):
    • Do you expect your grade in this course to be
    • The intellectual challenge presented was
    • The amount of effort you put into this course was
    • The amount of effort to succeed in this course was
    • Your involvement in course (doing assignments, attending classes, etc.) was
CLOSE